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The5thbeatle
The5thbeatle
Known Participant
November 8, 2019
Answered

multiple copies of Adobe Apps

  • November 8, 2019
  • 3 replies
  • 1461 views
I just noticed I have two copies (both 2019 and 2020 versions) of:
Adobe Photoshop (versions 20.0.7 and 21.0.0)
InDesign (versions 14.0.3 and 15.0)
and Illustrator (versions 23.1.1 and 24.0.0) on my computer.
1. How did this happen? I update when there's an update available, and I've never had two of each application before.
2. If I dumped one of them (probably the older 2019?) would files still open with the newer 2020 version?
3. How do I ensure this doesn't happen again? I don't need to take up all that disk space.
 
Thanks.
 
This topic has been closed for replies.
Correct answer John Waller

What Simon said.

 

When you're upgrading to a new version of an app, Adobe offers you the option to keep or remove previous versions. Refer step 4 in the following link.

https://helpx.adobe.com/au/creative-cloud/help/creative-cloud-updates.html

 

3 replies

darrisleeharris
darrisleeharris
Known Participant
October 4, 2024

How can I do the opposite - keep multiple versions and be able to use them? Adobe seems to only allow one operable version at a time. It didn't used to be like this. I like PS/BR 2021 much better than PS/BR 2024. But it would be nice to access AI features. How can I use both versions on the same computer?

John Waller
Community Expert
John WallerCommunity ExpertCorrect answer
Community Expert
November 8, 2019

What Simon said.

 

When you're upgrading to a new version of an app, Adobe offers you the option to keep or remove previous versions. Refer step 4 in the following link.

https://helpx.adobe.com/au/creative-cloud/help/creative-cloud-updates.html

 
    The5thbeatle
    The5thbeatleAuthor
    Known Participant
    November 8, 2019

    Is this new version of Photoshop (21.0.0) more compatable with the new Mac Catilina OS - which I haven't updated to yet, because I heard it wasn't playing nice with Photoshop.

    S
    simonc24446986
    Known Participant
    November 8, 2019

    you must have accidentally clicked on 'other versions' and 'install' on the latest version at some point, rather than just updating. This is a feature for people (like me) who need to have different versions installed for certain reasons. 

     

    If you find your documents opening in the latest version perfectly fine right now, you should be fine to uninstall the older version that you don't want. 

     

    To avoid it in the future, just make sure you click on an 'update' button, not an 'install' button I think. 

    The5thbeatle
    The5thbeatleAuthor
    Known Participant
    November 8, 2019

    Thank you so much for your quick response!

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