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My creative cloud is disabled in photoshop, help

New Here ,
Dec 09, 2016 Dec 09, 2016

QQ截图20161209162948.pngI've certainly installed Creative Cloud, what should I do?

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Adobe
Community Expert ,
Dec 09, 2016 Dec 09, 2016

Open the C app, and check that you are signed in there.

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Community Expert ,
Dec 09, 2016 Dec 09, 2016

Also make sure you have downloaded the latest update to the CC app. Sometimes a mandatory update is required and blocks access to synced items.

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Community Expert ,
Dec 09, 2016 Dec 09, 2016
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I've had this happen to me. It was solved by signing out of the CC Desktop App and then signing back in.

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