I just installed Photoshop 2023 and I started facing a problem I have never expeirenced with Photoshop another time. I tried to open a video on Photoshop and sudenly my entire menu greyed out. I closed the video and opened different images, I was not using anything from the options bar and the problem persisted.
No, it is not possible to reset the preferences settings since the edit menu is not available. The shortcuts are not working either.
I haven't seem anyone reporting this bug online before, I think it might be something with the 2023 version of Photoshop.