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Participant
November 25, 2020
Question

My images appear pixelated in Photoshop 22.0.1 on Windows 10

  • November 25, 2020
  • 1 reply
  • 5815 views

Hi all,

I recently purchased adobe creative cloud with photoshop, lightroom classic etc. However when I open an image in photoshop they appear pixelated.  It doesn't matter whether they're jpg, raw or psd. However they seem fine in lightroom.

My computer is a few years old it but it's decent. It has 8gb of ram, 256gb ssd (which is only half used) and running windows  10 version 1909.

I've attached a screenshot of an image, you can seen the moon is clearly pixelated.

Has anyone come across this and got a solution?

Many thanks, Niall

 

 

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1 reply

nikunj.m
Legend
November 25, 2020

Hi,

 

We're sorry about the trouble with Photoshop. Please try disabling the option to Use Graphics Processor from Photoshop by going to the Preferences, then Performance. Once done, quit & relaunch Photoshop to check if it helps.

 

If it does, you can try the steps suggested here: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

Let us know how it goes!

Regards,

Nikunj

Participant
July 24, 2021

That just worked for me on my imac.  So relieved!  Thanks so much Nikunj!