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1

My Photoshop 19.0 reverted to trial version.

New Here ,
Sep 27, 2021 Sep 27, 2021

Hey everyone, Photoshop CC 19.0 user here.

 

Today my CC couldn't sign in, telling me to update windows to the latest, and after a (not quite necessary) update and restart, CC opened up, I signed in and for some reason couldn't re-register and start my Photoshop 19.0 no matter what I try, so I ended up starting on trial mode.

 

Now it says 6 days left and I don't know what to do, any ideas?

 

PS. I'm using the same account with PS19.0 on my workplace, and it somewhat works without problem.

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correct answers 1 Correct answer

Community Expert , Sep 27, 2021 Sep 27, 2021

Hi @tamerpoyraz 

Please try the steps here and let us know what works:

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

~ Jane

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Community Expert ,
Sep 27, 2021 Sep 27, 2021

Hi @tamerpoyraz 

Please try the steps here and let us know what works:

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

~ Jane

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New Here ,
Sep 27, 2021 Sep 27, 2021

Thanks @jane-e .

Turns out waiting for a few hours solves the problem, because my Adobe account didn't show any plans of mine last night, and now it is fixed. Probably some update or account maintenance on Adobe's side. 

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Community Expert ,
Sep 28, 2021 Sep 28, 2021
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I'm glad it's working for you again, @tamerpoyraz !

~ Jane

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