My photoshop 23.2.1 crash and shut down my pc every time

New Here ,
Mar 05, 2022 Mar 05, 2022

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my photoshop keeps crashing and shutting down my pc, just out of nowhere!
Sometimes it corrupts the file, other times I lose about 10 minutes of work because I'm working in the cloud.
This problem persists since version 23.2 and in the new update the problem persists.
Sometimes it crashes every 10 min! Anyone else having this problem?

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Adobe Employee ,
Mar 05, 2022 Mar 05, 2022

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A system crash usually means a low level failure such as a driver (bad video card driver, etc), failing hardware (hard disk, video card, etc.) or damaged OS installation.

 

I would suspect your graphics driver. See: https://helpx.adobe.com/ca/photoshop/kb/troubleshoot-gpu-graphics-card.html#DisableGraphicsProcessor


Senior Product Manager - Customer Advocacy - Digital Imaging

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