Skip to main content
Participant
April 14, 2013
Answered

MY PHOTOSHOP WON'T OPEN

  • April 14, 2013
  • 52 replies
  • 343909 views

My photoshop will not open at all. I am "renting" the creative suite, and every sonce the second month things have not ben going properly. I need my photoshop

Correct answer jbm007

Can you try using the Creative Cloud cleaner and remove PS.

Reboot the machine and try reinstalling PS.

Use the CC Cleaner Tool for installation issues

52 replies

July 27, 2013

When this happened to me it was due to PS not shutting down properly.

Open Task Manager and click Processes tab.

Scroll down looking for Photoshop.exe.

You may find multiple entries. Select each and end process.

Close Task Manager.

Open Photoshop using your normal shortcut.

taylore19282329
Participant
June 27, 2015

This worked when nothing else would. Thanks!

kglad
Community Expert
Community Expert
April 14, 2013

what operating system?

do you see an error message or anything else when clicking on the desktop icon?  what about when clicking on the executable directly?

Participant
April 14, 2013

There was no error message, it simply will not open. It opened when I first downloaded but it does not anymore. I have a 64bit windows 7 computer. The rest of the programs are acting a little funny, but they are still opening, only photoshop won't. I tried opening it from the desktop, application file, and from the application manager all of which has failed:( Any suggestions?

kglad
Community Expert
Community Expert
April 14, 2013

right click>click "run as administrator".