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Participant
June 18, 2022
Question

My PSD Files Are Gone From Creative Cloud

  • June 18, 2022
  • 1 reply
  • 462 views

When I opened my photoshop, I noticed most of my files were gone and the strange thing is that some files were saved, but they're old uncompleted versions of my work which is super fustrating. I've checked the trash on my computer and the deleted section on creative cloud like people have advised to do and nothing is there. I uninstalled my photoshop/creative cloud and reinstalled and they're still gone. I was hoping it was just a weird glitch, but I've restarted my computer and photshop so many times and no luck. I've just lost 2 years of work. Is there any way to get them back?

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1 reply

Derek Cross
Community Expert
Community Expert
June 18, 2022

Check if they've been saved to Adobe's cloud storage 

Participant
June 18, 2022

Thank you for the reply, but unfortunately they're not there

Participant
June 19, 2022

I think you should contact Adobe to see if they can investigate to see what's going on. Also, for the future, I suggest you also back up your work on an external hard disk.

Please keep in touch on this forum to let us know what happens.


Yes I definitely have learned my lesson and will now and will do. Thanks for trying to help!