Não consigo salvar um arquivo

Question

Estou tendo problemas para salvar um arquivo no photoshop, não importa se tento salvar ou salvar como sempre sou impedida por uma mensagem de alerta que diz:
Arquivo não encontrado verifique o nome do arquivo e tente novamente.
Infelizmente não achei nenhuma solução sobre esse caso.
 
Translated:
I'm having trouble saving a file in photoshop, no matter if I try to save or save as I'm always prevented by an alert message that says:
File not found check the file name and try again.
Unfortunately, I couldn't find any solution to this case.

CShubert · Answer

Hi @annafreire4a00 sorry you are having issues. As @AxelMatt said, a prefs update could fix this.

Let's make sure we're in a default state and there are no stale settings somewhere:

Restore your preferences using this manual method:

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly?

If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

Thank you,

Cory

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