Não foi possível completar o seu pedido devido a erro no programa
- April 3, 2025
- 6 replies
- 700 views
Meu photoshop deu erro e fechou inesperadamente, pediu pra enviar o relatório e eu concordei. Depois disso, vários arquivos estão dando erro ao tentar abrir, tanto velhos como novos. Eu crio um projeto, começo a desenvolver, mas quando vou abrir de novo, depois de um tempo, começa a dar o mesmo erro.
Já redefini as configurações, reiniciei, desinstalei e reinstalei o software, mas nada resolve.
Utilizando o plug-in 'user diagnostics' ele me retornou essas informações:
Photoshop Error information
Code: -1
Text: devido a erro no programa
Message: Não foi possível abrir “EBOOK - CORES.psd” devido a erro no programa.
Stack:
Adobe Photoshop 26.5.0 20250318.r.16 0a154be - x86
0 address: 00007FF746F20AC2 base: 00007FF740130000 module name: 'Photoshop.exe' symbol info: 'dunamis_http_setSendRequestCallback:-1 in n.a.'
1 address: 00007FF746F1A89D base: 00007FF740130000 module name: 'Photoshop.exe' symbol info: 'dunamis_http_setSendRequestCallback:-1 in n.a.'
2 address: 00007FF745CDBCEC base: 00007FF740130000 module name: 'Photoshop.exe' symbol info: '?SetSpacingToFit@OptycaImpl@@IEAAHXZ:-1 in n.a.'
3 address: 00007FF745CDA8EC base: 00007FF740130000 module name: 'Photoshop.exe' symbol info: '?SetSpacingToFit@OptycaImpl@@IEAAHXZ:-1 in n.a.'
4 address: 00007FF7415C2C44 base: 00007FF740130000 module name: 'Photoshop.exe' symbol info: '?SetCharCount@OptycaSegment@@UEAAXH@Z:-1 in n.a.'
5 address: 00007FF7415C2099 base: 00007FF740130000 module name: 'Photoshop.exe' symbol info: '?SetCharCount@OptycaSegment@@UEAAXH@Z:-1 in n.a.'
6 address: 00007FF7415C1EA9 base: 00007FF740130000 module name: 'Photoshop.exe' symbol info: '?SetCharCount@OptycaSegment@@UEAAXH@Z:-1 in n.a.'
7 address: 00007FF7415D8EDD base: 00007FF740130000 module name: 'Photoshop.exe' symbol info: '?SetCharCount@OptycaSegment@@UEAAXH@Z:-1 in n.a.'
8 address: 00007FF745D23382 base: 00007FF740130000 module name: 'Photoshop.exe' symbol info: '?SetSpacingToFit@OptycaImpl@@IEAAHXZ:-1 in n.a.'
9 address: 00007FF745D26F27 base: 00007FF740130000 module name: 'Photoshop.exe' symbol info: '?SetSpacingToFit@OptycaImpl@@IEAAHXZ:-1 in n.a.'
10 address: 00007FF745D26803 base: 00007FF740130000 module name: 'Photoshop.exe' symbol info: '?SetSpacingToFit@OptycaImpl@@IEAAHXZ:-1 in n.a.'
11 address: 00007FF745CF3916 base: 00007FF740130000 module name: 'Photoshop.exe' symbol info: '?SetSpacingToFit@OptycaImpl@@IEAAHXZ:-1 in n.a.'
12 address: 00007FF7409D172D base: 00007FF740130000 module name: 'Photoshop.exe' symbol info: '??4IWRFont@@QEAAAEAV0@AEBV0@@Z:-1 in n.a.'
13 address: 00007FF7409A70A1 base: 00007FF740130000 module name: 'Photoshop.exe' symbol info: '??1WRPlatformUtils@@QEAA@XZ:-1 in n.a.'
14 address: 00007FF7409BAFED base: 00007FF740130000 module name: 'Photoshop.exe' symbol info: '??4IWRFont@@QEAAAEAV0@AEBV0@@Z:-1 in n.a.'
15 address: 00007FF740B208E4 base: 00007FF740130000 module name: 'Photoshop.exe' symbol info: '?sprintf@WRStrSafe@@SAHPEAD_KPEBDZZ:-1 in n.a.'
16 address: 00007FF7409AA9CD base: 00007FF740130000 module name: 'Photoshop.exe' symbol info: '??1WRPlatformUtils@@QEAA@XZ:-1 in n.a.'
17 address: 00007FF7427E0AB2 base: 00007FF740130000 module name: 'Photoshop.exe' symbol info: '?getJustificationAdjustmentForTCY@OptycaImpl@@UEAAMXZ:-1 in n.a.'
18 address: 00007FF90A3D7374 base: 00007FF90A3C0000 module name: 'KERNEL32.DLL' symbol info: 'BaseThreadInitThunk:-1 in n.a.'
19 address: 00007FF90A51CC91 base: 00007FF90A4D0000 module name: 'ntdll.dll' symbol info: 'RtlUserThreadStart:-1 in n.a.'
Me ajudem, por favor!
AdChoices