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miked74950574
Participant
October 16, 2021
Question

Need help installing Photoshop CS6 upgrade from 2012

  • October 16, 2021
  • 3 replies
  • 806 views

I've been using PS for many years, and my latest version is CS6. I have the original DVD, which I believe was an upgrade I purchased. I want to move PS from my old Win8 PC to a Win10 PC. I deactivated PS on the Win8 box, and ran the installer from the DVD on the Win10 box. Everything was find until I entered the serial number from the DVD box. The installer wants a serial number from a previous version. No problem (I thought), because my account shows FIVE previous versions that I've registered over the years.

 

But the linstaller's ist of "qualifying programs" doesn't list any of my previously registered versions. Mine go from "VersionCS2" to "Version10.0" but the installer starts at CS3, then lists a bunch of "CS3 Extended" versions, then CS4 and CS5.

 

The installer won't accept any the serial number from any of my registered versions, regardless of which version I select in the installer.

 

Adobe won't help. They say they don't support CS6, and I should ask here.

 

Any ideas on how to get CS6 installed on my new Win10 machine?

 

Thanks.

 

Mike Dodd

This topic has been closed for replies.

3 replies

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
October 17, 2021

If you have a CS6 DVD with a Upgrade Licence it could only be upgraded from CS5.  To install it on a machine you will need your CS5 and CS6 serial during the install and activation process.   If CS5 is not installed on the machine. Both your serials should be shown in your Adobe Account when you sign in at Adobe.com for your registered products. .

JJMack
TheDigitalDog
TheDigitalDog
Inspiring
October 16, 2021

I don't believe the old serial number servers are even active to check a serial number so yeah, you're at the end of this path, you'll need to upgrade to a modern version. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
M
miked74950574Author
Participant
October 16, 2021

I can't use any cloud-based application because of metered Internet data with a monthly data cap.

I did manage to get the installer to proceed. I kept choosing various PS versions and pasting in serial numbers. Lo! one combination worked!

So this particular issue is SOLVED. I sure hope I don't need to do this again! If so, I just might switch to Th GIMP.

- - Mike

 
TheDigitalDog
TheDigitalDog
Inspiring
October 17, 2021
@miked74950574 wrote:

I can't use any cloud-based application because of metered Internet data with a monthly data cap.

Sure you can (at least for Photoshop and it's 'need' to access the net. It is TINY when it rarely needs to do so. 

The Creative Cloud software verifies the account status on Adobe servers once a day. If the account is in good standing (that is, payment is up-to-date) when the last verification happens, the software status refreshes to run for at least 99 days offline.
https://helpx.adobe.com/creative-cloud/help/manage-apps-services-desktop.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
    gener7
    Community Expert
    gener7Community Expert
    Community Expert
    October 16, 2021

    You have an "CS6 upgrade version" and the policy only allowed CS3-CS5 as a qualifying product. So inputting a registered serial number from CS2 won't work. No way around that.

     

    I'd recommend the $10 monthly plan, but if you don't want it, Photoshop Elements is the way to go.

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