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Need to do a full uninstall reinstall of PS CS6 and need info

Participant ,
Oct 21, 2024 Oct 21, 2024

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I assume, and please correct me if I am wrong that since I need to do a full uninstall and then reinstall in the exact same computer that I do not need to deactivate it first, am I right?

Also is there a tool somewhere whereby I could do a clean uninstall. I think there is one, isn't there? And though I plan to uninstall PS I do not want to uninstall anything else of the suite. The reason for the unistall is that some plugin has a DOS screen in the background with some message on it and I could not find out anything about that message nor what plugin creates it.(OMP: Warning #72: KMP_AFFINITY: affinity only supported for Intel(R) processors.  OMP: Warning #71: KMP_AFFINITY: affinity not supported, using "disabled".

I uninstalled all plugins except 2, which i can't find how to, hence wanting to uni/install so that I could eventually know which plugin it is that creates that message and take care of it from there.

Thanks in advance 🙂

"It is only with the heart that one can see rightly, what is important is invisible to the eye." ---------The Little Prince
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correct answers 1 Correct answer

Participant , Oct 22, 2024 Oct 22, 2024

Thank you both for your help. The reset did not work but going to the plugins folders did and I found the culprit: PowerRetouchePro

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Community Expert ,
Oct 21, 2024 Oct 21, 2024

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@pintree3 

 

Adobe does not reset activations, so be sure to deactivate first.

 

Try resetting Preferences before thinking about uninstalling to avoid reinstallation issues:

  • Quit Photoshop
  • Hover your fingers over the Control Alt Shift keys, but don't press them yet
  • Launch Photoshop
  • Within a tenth of a second, press and hold Control Alt Shift until a dialog comes up
  • When the dialog asked if you want to reset Preferences comes up, release the three keys and click OK

It takes a little while to get the timing down, so you may have to try more than once.

 

Resetting Preferences puts everything back to a factory installation.

 

Jane

 

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Community Expert ,
Oct 24, 2024 Oct 24, 2024

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@jane-e is the CS6 activation server still active?

Perhaps not for long unless Adobe kindly leave it running for those who bought PS etc. outright and wish to continue working that way? I get a lot of customer blowback about subscription models.

 

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

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Community Expert ,
Oct 24, 2024 Oct 24, 2024

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quote

@jane-e is the CS6 activation server still active?

By @NB, colourmanagement

 

I don't work for Adobe, Neil, so all I can do is to look at their official information each time this question is asked. 😊

 

https://helpx.adobe.com/download-install/kb/activation-deactivation-help.html

"CS6, CS5.5, CS5

"Make sure you’re connected to the Internet. Reinstall your app on the same computer on which it was originally installed. In the app, select Help > Deactivate."

 

Jane

 

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Community Expert ,
Oct 30, 2024 Oct 30, 2024

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@jane-e I don't work for Adobe, Neil

thanks, me neither. - it’s helpful that you knew where to look should I need to advise on it

 

neilB

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Community Expert ,
Oct 21, 2024 Oct 21, 2024

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For Photoshop CS6 the plugins/filters are usually installed in one of two places:

C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins

32 bit CS6 C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Plug-ins

or

C:\Program Files\Common Files\Adobe\Plug-Ins\CS6

32 bit CS6 C:\Program Files (x86)\Common Files\Adobe\Plug-Ins\CS6

 

You can skip loading of optional and third party plugins by holding down the Shift key while starting

Photoshop CS6.

 

Screenshot-(1262).png

 

 

 

 

 

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Participant ,
Oct 22, 2024 Oct 22, 2024

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Thank you both for your help. The reset did not work but going to the plugins folders did and I found the culprit: PowerRetouchePro

"It is only with the heart that one can see rightly, what is important is invisible to the eye." ---------The Little Prince

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Community Expert ,
Oct 23, 2024 Oct 23, 2024

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Thank you for posting your solution @pintree3 , I've marked your answer correct.

 

Jane

 

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