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NEF file cant run in photoshop

New Here ,
May 12, 2023 May 12, 2023

i need help i don't know why this is keep happening but when i open the Jpeg file it works fine, i want to need how to fix this Screenshot 2023-05-13 at 11.55.33 AM.png

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macOS
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Adobe
Adobe Employee ,
May 15, 2023 May 15, 2023

Hi @kathleen29865792uj09 this looks like a corrupt file. Does this happen with ALL raw files, have you formated your card, taken a new raw image and does it still happen?

 

Try resetting the Camera Raw preferences:
Hold down the Command key and select Photoshop > Preferences > Camera Raw (macOS*) or hold down the Ctrl key and select Edit > Preferences > Camera Raw (Windows).
Click Yes in the dialog that asks "Delete the Camera Raw Preferences?"
See also:
https://helpx.adobe.com/camera-raw/using/camera-raw-settings.html

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

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LEGEND ,
May 15, 2023 May 15, 2023

Agreed, looks like data corruption. Can you upload this raw to something like Dropbox? If it is data corruption, you need to get to the bottom of what's happening before you shoot anymore. It could be the card, card reader, or cable from the reader, but you don't want this happening anymore. 

Author ā€œColor Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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Community Expert ,
May 15, 2023 May 15, 2023
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Hi @kathleen29865792uj09 where is this file stored? Locally on your HD or ?

If not on your HD, what happens if you transfer to your HD first then open?

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