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Network file open new instance of Photoshop

New Here ,
Feb 12, 2022 Feb 12, 2022

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Hi there,

 

When I double click on an image file on my network (with Photoshop currently open) a completly new instance of Photoshop opens, then no image loads. This is increadibly annoying. I end up with many versions of photoshop running.

 

JMCD3D_0-1644654068207.png

 

IF I drag and drop the networked image, or go to File > open in the original instance of Ps, the image opens no problem.

 

This happens regardless of the image file format being opened. I have all image file associations attributed to Ps in Windows.

 

This is on a new installation of Windows 10 (21H1). Latest version of PS (23.1.1) Have tried uninstalling and re-installing Ps

 

Windows 10 64bit

AMD Ryzen Threadripper 1950X

Geforce GTX1080ti (driver up to date)

 

Any help much appriciated.

 

 

 

 

 

 

 

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Adobe
LEGEND ,
Feb 12, 2022 Feb 12, 2022

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Check your user privileges/ file and folder permissions. If you reinstalled your system, you may have inherited invalid security tokens and the files open up separate instances because technically Windows thinks they belong to different users (or no user at all for that matter). Using network storage makes this even more critical if users aren't synced up all across the board. The usual right-click --> Properties --> Security is your friend. Delete any outdated users/ tokens and take posession of your files.

 

Mylenium

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New Here ,
Feb 12, 2022 Feb 12, 2022

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Hi Mylenium,

 

Thanks for your reply.

 

Where exactly am I to do the 'right-click --> Properties --> Security'? I'm not seeing a 'Security' section on the properties of the networked folders and/or files.

 

Also, FYI, this issue is only happening in PS. Not Indesign, Illustrator, AE...

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New Here ,
Feb 13, 2022 Feb 13, 2022

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Really hoping someone can help.. any suggestions?

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