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Neural filters Skin smoothing face recognition

New Here ,
Dec 05, 2022 Dec 05, 2022

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Finding many photos with more than one person the facial recognition keeps defaulting to a specific person even when the blue box is changed and the drop down changes to another person. Can not select a different face in the photo.

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Adobe Employee ,
Dec 07, 2022 Dec 07, 2022

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Welcome to the Photoshop Community. I'll need more info to help you with this.

 

Could you please share the system info of Photoshop from Help > System info > Copy & paste into a text document > upload to Creative Cloud files (https://assets.adobe.com/files) and share the link with us?

In the Neural Filter window, click on the three dots  > Uncheck 'Use graphics processor (GPU)' > Use Skin Smoothing now.

 

Stop GPU Neural filter.gif

 

Ensure there are no stale preferences in your Photoshop. Go to the location of the preference folder mentioned below and rename it to backup. https://helpx.adobe.com/photoshop/using/preferences.html

 

  • macOS: In the Finder, hold down the Option key when using the Go menu > Library > Go to Preferences/Adobe Photoshop [version] Settings
  • Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2023 > Rename > Adobe Photoshop 2023. old)

 

These changes will give a fresh start to Photoshop as a fresh install. Let me know how it goes.

Thanks!

Sameer K

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