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R
RedshiftImages
Participant
January 6, 2022
Question

Never Enough RAM

  • January 6, 2022
  • 3 replies
  • 257 views

I'm hoping it's a simple fix. Maybe I've done something to mess things up, but I have 16GB RAM and Photoshop constantly tells me it can't open an image when I drag and drop or copy and paste or can't perform a task such as object/quick selection because there is not enough RAM? It doesn't matter if Photoshop is the only thing running and it doesn't matter how much memory I let Photoshop use. It's been like this for the last couple of updates. It makes it impossible to do even basic tasks.

 

Hoping someone can help.

 

Adobe Photoshop Version: 23.1.0 20211208.r.143 83e47c5 x64


Processor Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz
Installed RAM 16.0 GB (15.9 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch Pen support

 

Edition Windows 10 Home
Version 20H2
Installed on ‎7/‎04/‎2021
OS build 19042.1415
Experience Windows Feature Experience Pack 120.2212.3920.0

This topic has been closed for replies.

3 replies

L
Lumigraphics
Legend
January 7, 2022

Also make sure you have plenty of scratch disk space free.

D Fosse
Community Expert
D FosseCommunity Expert
Community Expert
January 7, 2022

If it's a laptop, make sure the integrated Intel GPU is completely disabled. Dual GPUs with conflicting drivers is always a problem.

    Ranjisha Sengupta
    Ranjisha Sengupta
    Legend
    January 7, 2022

    Hi there,

     

    We're sorry to hear that you're experiencing a RAM issue. 

    Would you mind sharing the details of your graphics card? Can you help us with a screenshot of the error message that you see? Is this happening with a particular type of file?

    Please check if your graphics processor is compatible or not? CHECK

     

    Try optimizing Photoshop once to see if that improves the performance: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

     

    Let us know how it goes.

     

    Regards, 

    Ranjisha

     

     

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