New account

[Mahmoud25539639rap7]

I created an account on this email address [email removed by moderator] and i cant join it at all

[jane-e]

I created an account on this email address [email removed by moderator] and i cant join it at all

By @Mahmoud25539639rap7

We need mre information please. What did you create an account for and what are you trying to access?

This is a public forum and your email address was removed to protect you from scammers.

Jane

[Mahmoud25539639rap7]

I tried to make a new account for getting photoshop application with new student plan monthly paid for an year

[jane-e]

@Mahmoud25539639rap7 

The student account is for all-apps, not just for Photoshop. I see that there is a special deal if you pre-pay by January 31. Is this what you have?

We cannot see your billing information on this user-to-user forum. You will need to contact Adobe Customer Care directly.

Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen 

If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 

If you can't find out why your browser is blocking Chat, you can also send a tweet to @AdobeCare.

You can find phone numbers for your area here (you may be on hold):
https://helpx.adobe.com/contact/phone.html 

Do not respond to PMs, as they will be scammers.

~ Jane

[Mahmoud25539639rap7]

I am not able to access the gmail account that I used to create the adobe account. So, I am not able to access the confirmation email sent by adobe.

can I change the email address that I used to create the account and use another one?

[jane-e]

@Mahmoud25539639rap7 

can I change the email address that I used to create the account and use another one?

Again, this is a user forum and we cannot see your account details. Contact Adobe Customer Care.

Jane