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Catherine25616880np10
Participating Frequently
August 12, 2022
Answered

New Document presets not saving

  • August 12, 2022
  • 2 replies
  • 1026 views

My saved document presets keep disapearing when I shut down my computer and then reopen photoshop. I am on a macOS monterey. Photoshop CC2022

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Correct answer melissapiccone

Try quitting PS - go to the file menu and choose quit. When you reopen PS your presets should be there. If PS doesn't shut down properly presets and preferences won't be saved. 

2 replies

melissapiccone
Community Expert
melissapicconeCommunity Expert
Community Expert
August 12, 2022

Are you quitting out of Photoshop before you shut down? There aren't any document specific presets in PS, can you be specific as to what is disapearing / resetting?

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
melissapiccone
Community Expert
melissapicconeCommunity ExpertCorrect answer
Community Expert
August 12, 2022

Try quitting PS - go to the file menu and choose quit. When you reopen PS your presets should be there. If PS doesn't shut down properly presets and preferences won't be saved. 

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
C
Catherine25616880np10Author
Participating Frequently
August 15, 2022

@melissapiccone I would also like to save custom sizes in the artboard tool (see attached image) would you know how to do that as well?

C
Catherine25616880np10Author
Participating Frequently
August 12, 2022

I forgot to add, version is 23.4.2

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