New photoshop update crashing my computer

New Here ,
Oct 28, 2021 Oct 28, 2021

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Both 23.0 and 22.5.2 updates have been crashing my computer in the middle of my assignments, and I do not get it, since my computer has what it needs for it to function for all I know (specifications later on in the post) 
I wish I could go back to other versions but for some reason adobe cloud now only allows you to download these two versions??? why is that? where are the others? 

gliedo_0-1635441761510.png

it doesn't show me any error message, it either crashes my computer or does this: 

 

gliedo_2-1635442055749.png

 

please help me this is so frustrating 
here are my preferences and pc information, sorry that it is in spanish: 

gliedo_3-1635442142268.png

Nombre del dispositivo LAPTOP-CK5NKF78
Procesador Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz 2.59 GHz
RAM instalada 32.0 GB
Identificador de dispositivo 960F48A7-EA4D-455C-8BE8-E1C258DE2BA8
Id. del producto 00327-30750-28317-AAOEM
Tipo de sistema Sistema operativo de 64 bits, procesador basado en x64
Lápiz y entrada táctil Compatibilidad con entrada manuscrita

Edición Windows 10 Home Single Language
Versión 20H2
Instalado el ‎25/‎07/‎2020
Compilación del sistema operativo 19042.1288
Número de serie MP1M9ZFZ
Experiencia Windows Feature Experience Pack 120.2212.3920.0


 

 

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Adobe Employee ,
Oct 29, 2021 Oct 29, 2021

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System crash indicates bad hardware or driver. I suspect your graphics driver. Make sure your driver is up to date directly from NVIDIA. 

 

Complete troubleshooting here: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#Troubleshoot 


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Oct 29, 2021 Oct 29, 2021

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I have same issues.
Photoshop seems to work, but won't update graphics. Saving shows stuck at 0%.
It crashed many times before...
New updates just keep slowing my workflow, Adobe why U do this?

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