New update make the image disappear

Forum|Forum|4 years ago
May 3, 2021
2 replies
244 views

The image is gone when its in the canvas? Is ot only my version? When i press command 1 (im on a mac) I only see the bottom of the window and if I roll up the image still dissapering.

Problem or error

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c.pfaffenbichler

Community Expert

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?

AxelMatt

Community Expert

In a first step I would reset the Photoshop preferences.

https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

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