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64784228
64784228
Inspiring
April 6, 2023
Question

NIK Collection doesn't work

  • April 6, 2023
  • 5 replies
  • 673 views

Copied Nik Collection from PhotoshopCS4 to 2023 on the same computer and all works fine. Tried to load it into Photoshop on new computer running Windows 11 and get the following error. This also occurs on Windows10. Any idea how to get it to work? I've paid DXO enough money allready and I'm more than happy with the old version.

Cheers Carl

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5 replies

paulw32175762
paulw32175762
Participant
May 12, 2023

i have same problem with nik collection 5 prev version was 5.6 and now upgraded to 5.7 and it no long shows up in photoshop,will still work as a standalone but all greyed out in PS

 

i am currently in contact with dxo to help sort problem will keep you posted

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
April 7, 2023

Hi @64784228 you have two choices - purchase the version of the Nik collection compatible with Win 11 and Photoshop 2023, OR stay on your previous version of PS and OS with the older Nik collection.

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    April 6, 2023

    Did you install the Nik Collection on the Windows 11 computer?

    The Nik Photoshop plugin requires that Nik Collection applications be installed as well.

      c.pfaffenbichler
      Community Expert
      c.pfaffenbichlerCommunity Expert
      Community Expert
      April 6, 2023

      Quite frankly I am surprised that the plug-in works for you in Photoshop 2023 at all – CS4 became obsolete in 2010 after all. 

      As @Ged_Traynor pointed out: The issue does not necessarily seem to be in Adobe’s purview. 

      Ged_Traynor
      Community Expert
      Ged_TraynorCommunity Expert
      Community Expert
      April 6, 2023

      @64784228 have you tried contacting https://support.dxo.com/hc/en-us/requests/new

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