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A
AMIT5E8B
Participant
December 28, 2020
Resuelto

No colors in photoshop

  • December 28, 2020
  • 2 respuestas
  • 725 visualizaciones

Hey,

I have a problem with PS, that all the colors are black (screenshot is attached).

If I'm trying to open a photo, for example, there is a black shade on it and the photo is hidden in the background. 

I checked the setting several times and compared it to other working PS on other computers and everything is as it should be.

Also, I uninstalled it a few times and nothing has changed.

Any help will be great!

 

Este tema ha sido cerrado para respuestas.
Mejor respuesta de D Fosse

Ah, yes, they seem to be migrating everything from the old "control panel" to the new "settings" interface.

 

To get to the dialog I posted, open Settings > System > Display and type "color management" - or colour management if UK English, or whatever language you're in - into the search box. Then it comes up:

 

You can change monitor profile directly from the Settings rolldown above - but you (still) can't add profiles by browsing, and you may need to do that. But if sRGB IEC61966-2.1 is in the color profile rolldown, you can just set it here. All this will probably be better integrated in the future.

2 respuestas

D Fosse
Community Expert
D FosseCommunity Expert
Community Expert
December 28, 2020

Most likely a defective monitor profile.

 

If you're not using a calibrator (which is the optimal way to deal with this), many laptop/monitor manufacturers distribute their own monitor profiles through Windows Update, and these profiles are very often defective/incorrect in various ways.

 

Replace your current monitor profile with sRGB IEC61966-2.1. It won't be entirely accurate, but better than a broken profile. Relaunch PS when done, it loads the profile at application startup.

    A
    AMIT5E8BAutor
    Participant
    December 28, 2020

    Hey!

    Thank you for the reply, unfortunately, I didn't manage to change it. It seems different on my computer.

    I'm attaching a screenshot maybe you'll be willing to explain to me how to do it 🙂

    Also, I don't know if it makes any difference but other Adobe programs work normally with the colors and everything. 

    Thanks a lot! 

    D Fosse
    Community Expert
    D FosseCommunity Expert
    Community Expert
    December 28, 2020

    Thank you so much!!! it's working now 🙂

    I was trying to fix it for a while now!

    Thanks again !!! 


    🙂

     

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity Expert
    Community Expert
    December 28, 2020

    Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

     

    What have you done for trouble-shooting so far? 

    Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

    https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

      A
      AMIT5E8BAutor
      Participant
      December 28, 2020

      Thank you, unfortunately, it's not the problem, already tried it before.

      Thanks a lot anyway!

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