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6

No Icons in tool bar just blank spaces with the triangle in the lower right

Contributor ,
Jun 28, 2023 Jun 28, 2023

EDIT NOTE: 7-1-23  I decided to downgrade to version 24.5 since it works fine.  I might try deleting the beta version maybe there is some mix up in the pref. files between 24.6 and the beta version.  For now I am done with this issue and I am waiting for 24.7 or later befor updating again.

 

Hi I have an issue where when photoshop opens my tool bar is blank except for the triangles in the lower right of each tool, I attached a screen shot.  This started with my update to  ver. 24.6  a few days ago.

Info:

windows 11 , windows updated last evening no change in the Photoshop issue.

Nvidia graphics 3060 with 12gb v-ram

64 gb ram on a Dell XPS system.

I deleted and reinstalled Ver. 24.6 twice.

I deleted the Photoshop preferences folders (there was Photoshop 2021, 2022 and 2023 folders all were removed to the desktop)

This morning I was chatting with Support and they did remote access but the chat shut down before he could make any changes.

I have scanned for viruses and Malware all clear.

Looking for ideas on how to fix this, I may downgrade to the previous version for a while until there is a new update.

I also have the Photoshop beta on my system and it works fine.

I would go to the beta version but I don't know how long it will be before they release gen. fill into the wild, I am guessing it will be a while and I don't want to use beta versions of programs that could develop new issues with updates.

Thanks in advance

Joe Cosentino

Joe Cosentino
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Windows
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correct answers 1 Correct answer

New Here , Sep 06, 2024 Sep 06, 2024

I finally found a recommendation that works.

https://community.adobe.com/t5/photoshop-ecosystem-discussions/lost-all-toolbar-icons-since-last-update/m-p/13994428

or

https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-tool-icons-are-missing/m-p/14079878#M753361

 

I'm in Windows 11 and this did the trick.

close Photoshop and go to this location on your hard drive:

  • C:\Users\[username]\AppData\Roaming\Adobe\UXP\PluginsStorage\PHSP
Then rename the folder "25" to "~25" or "25.old", relaun
...
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Explorer ,
Oct 02, 2024 Oct 02, 2024

Yes! Finally! Thank you VERY MUCH 🙂 (it works for version 25.12.0 on Windows 10 22H2)

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