No longer able to open Raw files (NEF or RW2)

Forum|Forum|2 years ago
February 28, 2024
3 replies
2205 views

Been at this past week with no troubles at all.

Now all of a sudden Photoshop V25.5 refuses to open NEF or RW2 raw files. Regardless of whether I'm trying from Bridge 11.1.3.200 or dragging in the file or using the Open dialog.

Trying to do anything like that causes it to just freeze.

Possibly related? Spent most of yesterday playing with its generative fill AI and I'd left a file open all night that was a big enough one.

My other versions of photoshop weren't behaving either so I removed them all and reinstalled the latest one. Also updated whatever I could and still can't get anywhere.

Any suggestions??

btw, using Windows 11 a machine that's powerful enough.

Windows

A

arnav_5943

Participant

Having same issue, when I drag the NEF files in to PS, it just freezes.

Claire H.

Community Manager

Hi @arnav_5943, Have you tried the recommended workflow from this post?

1. Try resetting Camera Raw Preferences: Edit / Preferences and hit Ctrl (in Windows) as you click on Camera Raw

2. Update your Camera Raw Plugin: Help / Updates / Check for available updates and install the latest version of Camera Raw.

3. Try uninstalling and reinstalling the Camera Raw plugin through the Adobe application manager.

If none of these resolve the issue you are experiencing, can you please send us some more information about your system setup, what version of Photoshop you are using, and the steps you've taken to import NEF files in Photoshop. Thanks! ^CH

goforthjtj

Participant

What do you mean "As you click on Camera Raw?" I cannot open photos once I open them into Photoshop (they open in Camera Raw first.) This just started today. I have the latest update of camera raw. Thanks.