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M
maggies
Participant
February 11, 2025
Question

No Metadata in Jpeg file from photo agency

  • February 11, 2025
  • 2 replies
  • 540 views

I am a photo editor. I purchased a photo from AP today. When I attempt to open it, I get this message:

"This file contains file info data which cannot be read and has been ignored."
There is no metadata in the image when i view the file info.

What is happening? I have not had this problem in a while.

2 replies

M
maggiesAuthor
Participant
February 11, 2025

I know the metadata is there, I can see it in Lightroom and Bridge. why can't Photoshop 2025 see the metadata?

Stephen Marsh
Community Expert
Stephen MarshCommunity Expert
Community Expert
February 11, 2025
quote

I know the metadata is there, I can see it in Lightroom and Bridge. why can't Photoshop 2025 see the metadata?


By @maggies

 

I am still using v2021 and v2024, I have not yet joined the cutting (bleeding) edge of v2025.

 

So when you wrote, "There is no metadata in the image when i view the file info." I didn't see the same issue in Photoshop. Now it appears to be a possible version-specific which wasn't clear until you mentioned v2025.

 

What version of Bridge? I would expect that Bridge 2025 would use the same File Info code as Photoshop 2025.

M
maggiesAuthor
Participant
February 12, 2025

Thank you. i had been using an older version of Photoshop and decided to tidy up and update my apps. Now my old app is gone!

Stephen Marsh
Community Expert
Stephen MarshCommunity Expert
Community Expert
February 11, 2025

I get the message too, however, there is the expected metadata in there in Photoshop's File Info when I open it in v2021 (Basic, Origin, IPTC and IPTC Extension, Audio Data). Perhaps try Adobe Bridge as well as Photoshop.

 

Here is an ExifTool dump of what it found, which can be more extensive than what Photoshop may list:

 

[ExifTool]      ExifToolVersion                 : 12.92
[System]        FileName                        : AP242009988315.jpg
[System]        FileSize                        : 2.1 MB
[System]        FileModifyDate                  : 2025:02:12 08:06:15+11:00
[System]        FileAccessDate                  : 2025:02:12 08:06:17+11:00
[System]        FileInodeChangeDate             : 2025:02:12 08:06:16+11:00
[System]        FilePermissions                 : -rw-r--r--
[File]          FileType                        : JPEG
[File]          FileTypeExtension               : jpg
[File]          MIMEType                        : image/jpeg
[File]          CurrentIPTCDigest               : 9bbb4cdb79ca79caa78f4914f0877184
[File]          ImageWidth                      : 3888
[File]          ImageHeight                     : 2592
[File]          EncodingProcess                 : Baseline DCT, Huffman coding
[File]          BitsPerSample                   : 8
[File]          ColorComponents                 : 3
[File]          YCbCrSubSampling                : YCbCr4:4:4 (1 1)
[IPTC]          ApplicationRecordVersion        : 1
[IPTC]          ObjectName                      : APTOPIX Pakistan Daily Life
[IPTC]          Urgency                         : Unknown (  )
[IPTC]          Category                        : I
[IPTC]          DateCreated                     : 2013:05:21
[IPTC]          TimeCreated                     : 18:59:18+00:00
[IPTC]          By-line                         : Muhammed Muheisen
[IPTC]          By-lineTitle                    : STF
[IPTC]          City                            : Islamabad
[IPTC]          Country-PrimaryLocationName     : PAK
[IPTC]          OriginalTransmissionReference   : XMM102
[IPTC]          Credit                          : AP
[IPTC]          Source                          : AP
[IPTC]          Caption-Abstract                : After finishing his daily work at a car garage, Pakistani mechanic Nader Jan sits on a wooden cart in front of his home listening to the news on a radio in a poor neighborhood on the outskirts of Islamabad, Pakistan, Tuesday, May 21, 2013. (AP Photo/Muhammed Muheisen)
[IPTC]          Writer-Editor                   : MM MMA**CAI**
[XMP-x]         XMPToolkit                      : XMP toolkit 2.8.2-33, framework 1.5
[XMP-photoshop] Credit                          : AP
[XMP-photoshop] AuthorsPosition                 : STF
[XMP-photoshop] City                            : Islamabad
[XMP-photoshop] CaptionWriter                   : MM MMA**CAI**
[XMP-photoshop] Category                        : I
[XMP-photoshop] Source                          : AP
[XMP-photoshop] DateCreated                     : 21 May 2013
[XMP-photoshop] TransmissionReference           : XMM102
[XMP-photoshop] Country                         : PAK
[XMP-dc]        Description                     : After finishing his daily work at a car garage, Pakistani mechanic Nader Jan sits on a wooden cart in front of his home listening to the news on a radio in a poor neighborhood on the outskirts of Islamabad, Pakistan, Tuesday, May 21, 2013. (AP Photo/Muhammed Muheisen)
[XMP-dc]        Title                           : APTOPIX Pakistan Daily Life
[XMP-dc]        Creator                         : Muhammed Muheisen
[XMP-plus]      ImageSupplierImageID            : 3ef60f4d-09f9-409c-84d1-a3d6ea6f0d4f
[XMP-plus]      PLUSVersion                     : 1.2.0
[XMP-plus]      ImageSupplierName               : AP
[XMP-iptcExt]   RegistryOrganisationID          : AP Friendly Key, AP Item Id
[XMP-iptcExt]   RegistryItemID                  : 242009988315, 3ef60f4d-09f9-409c-84d1-a3d6ea6f0d4f
[XMP-xmp]       Rating                          : 4
[ICC-header]    ProfileCMMType                  : Adobe Systems Inc.
[ICC-header]    ProfileVersion                  : 2.1.0
[ICC-header]    ProfileClass                    : Display Device Profile
[ICC-header]    ColorSpaceData                  : RGB
[ICC-header]    ProfileConnectionSpace          : XYZ
[ICC-header]    ProfileDateTime                 : 1999:06:03 00:00:00
[ICC-header]    ProfileFileSignature            : acsp
[ICC-header]    PrimaryPlatform                 : Apple Computer Inc.
[ICC-header]    CMMFlags                        : Not Embedded, Independent
[ICC-header]    DeviceManufacturer              : none
[ICC-header]    DeviceModel                     : 
[ICC-header]    DeviceAttributes                : Reflective, Glossy, Positive, Color
[ICC-header]    RenderingIntent                 : Media-Relative Colorimetric
[ICC-header]    ConnectionSpaceIlluminant       : 0.9642 1 0.82491
[ICC-header]    ProfileCreator                  : Adobe Systems Inc.
[ICC-header]    ProfileID                       : 0
[ICC_Profile]   ProfileCopyright                : Copyright 1999 Adobe Systems Incorporated
[ICC_Profile]   ProfileDescription              : Adobe RGB (1998)
[ICC_Profile]   MediaWhitePoint                 : 0.95045 1 1.08905
[ICC_Profile]   MediaBlackPoint                 : 0 0 0
[ICC_Profile]   RedTRC                          : (Binary data 14 bytes, use -b option to extract)
[ICC_Profile]   GreenTRC                        : (Binary data 14 bytes, use -b option to extract)
[ICC_Profile]   BlueTRC                         : (Binary data 14 bytes, use -b option to extract)
[ICC_Profile]   RedMatrixColumn                 : 0.60974 0.31111 0.01947
[ICC_Profile]   GreenMatrixColumn               : 0.20528 0.62567 0.06087
[ICC_Profile]   BlueMatrixColumn                : 0.14919 0.06322 0.74457
[Adobe]         DCTEncodeVersion                : 100
[Adobe]         APP14Flags0                     : [14]
[Adobe]         APP14Flags1                     : (none)
[Adobe]         ColorTransform                  : YCbCr
[Composite]     ImageSize                       : 3888x2592
[Composite]     Megapixels                      : 10.1
[Composite]     DateTimeCreated                 : 2013:05:21 18:59:18+00:00
[Composite]     DateTimeOriginal                : 2013:05:21 18:59:18+00:00

 

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