no puedo exportar/guardad para web (heredado)

New Here ,
Aug 03, 2022 Aug 03, 2022

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Buenas tardes, de repente, no puedo exportar/guardad para web heredado.

Leyendo en el foro he desinstalado PHOTOSHOP, y vuelto a instalarlo. El problema persiste.

Estaba haciendo unos GIF dinámicos de 800 x 400 pixel a 72 dpi, y hoy ya no podía exportarlos.

¿Cómo puedo solucionarlo?

Gracias

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Adobe Community Professional ,
Aug 11, 2022 Aug 11, 2022

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Hi. Please try uninstalling using the Adobe Cleaner Tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

If the problem persists after reinstalling, it will help us to know the particular steps you're doing, to get to where the legacy web save isn't coming up. 

S_Gans
Adobe Community Professional / Adobe Certified Instructor

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Adobe Community Professional ,
Aug 11, 2022 Aug 11, 2022

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Hi,

Are you saying that both "Save for Web" and "Export As" don't work?

 

Marek Mularczyk
Adobe Certified Expert and Instructor

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