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Not all unsaved files were recovered.

New Here ,
Feb 14, 2023 Feb 14, 2023

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I was cropping/working on 2 different documents and putting them together in a separate file I was working on. Basically I had 3 different tabs. Upon exporting these cropped images, photoshop crashed. and the only auto recover I got was just one tab. I understand this is my fault for not saving it before exporting. But  it should have recovered the other 2 tabs. This is the 1st time I have experienced this as usually it just opens and recovers all the tabs I was working on. Thank you.

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Adobe Employee ,
Feb 15, 2023 Feb 15, 2023

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Hi @Roy22163112hi6p sorry that this happened.

 

I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash. 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

Thank you,
Cory

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