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Not Enough Memory (RAM) Error

New Here ,
Sep 26, 2018 Sep 26, 2018

I have a PC (Win 7-64 Pro) with 64 GB RAM and I am getting an error message that says "Could not apply the workspace because there is not enough memory (RAM)".  I am trying to open a large 32-bit TIFF File (~810,000 KB).  My C-drive is tight on space (~7 GB Free) but I have tons of space on othter drives specified as scratch disks.  With 64 GB of RAM I cannot understand why this error pops up.

Help...

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Adobe
Community Expert ,
Sep 26, 2018 Sep 26, 2018

If your C: disk is Photoshop's first scratch disk Photoshop will fill your C: disk in short order and you systems performance will go to pot make sure C: is not Photoshop first scratch disk. Your Performance should not look like this

JJMack
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New Here ,
Sep 27, 2018 Sep 27, 2018

Hi here are some responses to some of the comments above:

Here is what I am running:

Adobe Photoshop Version: 19.1.6 20180808.r.398 2018/08/08: 1185588  x64

Number of Launches: 56

Operating System: Windows 7 64-bit

Version: 7 SP1 6.1.7601.24231

System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading

Physical processor count: 6

Logical processor count: 12

Processor speed: 4044 MHz

Built-in memory: 65480 MB

Free memory: 60100 MB

Memory available to Photoshop: 60100 MB

Memory used by Photoshop: 100 %

Here is my present scratch disc set-up.  C is not one of them:

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Community Expert ,
Sep 27, 2018 Sep 27, 2018

As i think its due to file size is your version is fully updated ? try that then check it...Thanks.

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
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New Here ,
Sep 27, 2018 Sep 27, 2018

It should be up to date as I frequently get notices to update the software through the CC App and I always do so.  Says I am running version 19.16 and only options presently available are:

Open

View Tutorial

Manage/Uninstall

Manage/Other Versions.

I also cleaned up disc space on C: and now have 28.5 GB Free.  Still will not open.

Is 64 GB of RAM too small?

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Community Expert ,
Sep 27, 2018 Sep 27, 2018

RAM is good can you share a file so i can see at my side it working for me or not...Thanks.

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
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New Here ,
Sep 27, 2018 Sep 27, 2018

sent you a pm.

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Community Expert ,
Sep 27, 2018 Sep 27, 2018

i replied back

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
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Guest
Sep 27, 2018 Sep 27, 2018

Hi

You really need to free up space on your C drive, 7GB is way to low, first thing you should try to do is free up space to see if that resolves the issue.

Take a look here

How Much Free Space Should You Leave on Your Windows PC?

Also you haven't mentioned what version of Photoshop you have

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Community Expert ,
Sep 27, 2018 Sep 27, 2018

Good article, but for the purposes here it omits one crucial element: The Photoshop scratch disk.

Photoshop moves vast amounts of data around, and RAM is never enough to hold it all. So Photoshop reserves a portion of your drive for temporary storage of working data, aka scratch disk. The scratch disk is Photoshop's "main memory", with RAM as a fast access cache. Very often, "not enough memory"-messages really refer to disk space.

How much space you need for the scratch disk depends on how big your files are (and how many are open at the same time). It could be anywhere from 80GB to a full TB.

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New Here ,
Sep 27, 2018 Sep 27, 2018

Me too. My photoshop cc 2017 show that pop up when I use brush size over 100px.

My pc is window 10pro, Ram4 Gb with i5 8th gen

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Guest
Sep 28, 2018 Sep 28, 2018

Hi

The issue you are having is most likely due to this

Error while accessing performance preferences - 'An integer between 96 and 8 is required.'

Which was fixed in version 19.1.5

You have 2 choices either update to version CC2018 19.1.6 or apply the fix in the article

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New Here ,
Sep 28, 2018 Sep 28, 2018

Unfortunately, I am running 19.1.6 and I had tried the fix anyway and it did not help.

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LEGEND ,
Sep 28, 2018 Sep 28, 2018

At the moment of the error, and while it is still on screen, check how much free space is on C. I wonder if the system paging files have filled up.

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New Here ,
Oct 01, 2018 Oct 01, 2018
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"At the moment of the error, and while it is still on screen, check how much free space is on C. I wonder if the system paging files have filled up."

28.5 GB Free on C: drive before powering up PS and when the memory error occurs (and is left on screen).

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