• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Not letting me "Save as" - why not?

Participant ,
Oct 18, 2022 Oct 18, 2022

Copy link to clipboard

Copied

Working on an image now, and wanting to save various options of it.

I saved it fine, but now it's not letting me "save as" in another form.

 

This is very bad and extremely frustrating!

Why is this happening?

 

I have never had this happen to me once in 20 years of using photoshop, but now it happens only 2 months into having upgraded to CC... not good at all.

 

Any help much appreciated, thank you.

TOPICS
macOS

Views

49

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 18, 2022 Oct 18, 2022

Copy link to clipboard

Copied

Have you missed the introduction of »Save a Copy« and the alternative Photoshop > Preferences > File Handling > Enable legacy "Save As"? 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Oct 18, 2022 Oct 18, 2022

Copy link to clipboard

Copied

It's not letting me Save at all now - nor can I Save a Copy.
What on earth is going on? This is just not good enough. Arghhhh

I've been using Save as every day, and now it's suddenly not working (!?)

I'm trying to paste the image into a new window and save that, and it's still not working.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 18, 2022 Oct 18, 2022

Copy link to clipboard

Copied

Do other images save or are all affected? 

Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) and the File-menu visible? 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Oct 18, 2022 Oct 18, 2022

Copy link to clipboard

Copied

I've been saving hundreds of images since I upgraded to CC two months ago.
Only now suddenly am I not able to save this one image I am working on. Nor can I Save as / Save a copy.

I click on Save and nothing happens. The image is not saved at all anywhere. 

 

I tried creating a new file, and filled it in a single colour - and even that is not letting me save it.

 

Screenshot 2022-10-18 at 12.02.09.png

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 18, 2022 Oct 18, 2022

Copy link to clipboard

Copied

If you have »Automatically Save Recovery Information …« checked is the backup file created after the set intervall? 

 

What have you done for all-purpose trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/using/preferences.html

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Oct 18, 2022 Oct 18, 2022

Copy link to clipboard

Copied

I just had to force quit. Re-opened PS and now I can save files. Ridiculous and frustrating how such a thing can happen. Never encountered such a thing in 20 years of using PS.

Thanks for your help, appreciated.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Oct 18, 2022 Oct 18, 2022

Copy link to clipboard

Copied

I can see the Save options, but when I select them nothing happens.

 

Screenshot 2022-10-18 at 12.08.29.png

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Oct 24, 2022 Oct 24, 2022

Copy link to clipboard

Copied

LATEST

This is happening AGAIN now!!!!!
I am incredibly frustrated that I have deadlines right now, and a service I am paying for is simply not working as it should. 

It is not letting me save any of my work. 

What will Adobe do to make this right for me? This is just not acceptable.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines