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Happens continually when in the photoshop application espically when I try to zoom in/out. After drawing with my tablet the program freezes and doesn't allow me to do anything. Extremely frustrating and happens very often in my case. Program used to work well a month or two ago without any problems, but now I haven't been able to use it for my work at all and had to go back to using Photoshop 2022. Tips? I've uninstalled it, I've cleared the font files as recommended, I've updated all my drivers, I've changed the graphic settings to that recommended. It's extremely frustrating having all my progress continually deleted due to this issue. Let me know what else I can do and I'll try everything I can.
I am using version 24.2 Photoshop
Windows 10 Home
Steps to reproduce?
Random, could happen from zooming in and out which cause the program to freeze and then say 'not responding'. To just randomly interacting with the rotating tool then going to the brush tool for it to freeze up and give the 'not responding' issue.
Pictures below are an example of the stinky little issue continually killing my workflow, and my preferred graphic settings.
PC SPECS: Laptop i7-9750h (@2.60ghz), 32gb of ram, RTX 2060, Tablet: Huion h610pro
Here's the system info stuff:
Adobe Photoshop Version: 24.2.0 20230218.r.315 28c9f72 x64
Number of Launches: 158
Operating System: Windows 10 64-bit
Version: 10 10.0.19044.2604
System architecture: Intel CPU Family:6, Model:14, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 2592 MHz
Built-in memory: 32572 MB
Free memory: 11931 MB
Memory available to Photoshop: 25033 MB
Memory used by Photoshop: 40 %
Crash Handler: Adobe
DCX Version: 6.23.1
SAM SDK Version: 3.0.0-main.12-ps.2
ACP.local Status:
- SDK Version: 3.0.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.3.7.1
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credentials is not available
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Disabled.
HUION Wintab 1.1
Spec Version 1.1
Impl Version 1.0
Num Devices 1
Image tile size: 1024K
Image cache levels: 6
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
D3D12Warp renderer: False
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 2060
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 6,257 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=2560
Display: 2
Display Bounds: top=142, left=-1920, bottom=1222, right=0
Display: 3
Display Bounds: top=350, left=2560, bottom=1430, right=4480
------- Sniffer output
[0 ms]
Launch GPUSnifferThread
[0 ms]
Start RunAllAPIs
[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe" -baseTimeMS=91001197 -comment=Photoshop Version: Adobe Photoshop 24.2.0 20230218.r.315 28c9f72 x64
[1099 ms]
Start sniffer 2023-03-04 02:23:37
# Photoshop Version: Adobe Photoshop 24.2.0 20230218.r.315 28c9f72 x64
C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe -baseTimeMS=91001197 -comment=Photoshop Version: Adobe Photoshop 24.2.0 20230218.r.315 28c9f72 x64
{50 ms}
Start platform native
# displays: 3
Display 0
Display: \\.\DISPLAY4
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060 index=0)
Display 1
Display: \\.\DISPLAY5
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,920, 142) -> (0, 1,222)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060 index=0)
Display 2
Display: \\.\DISPLAY1
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (2,560, 350) -> (4,480, 1,430)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) UHD Graphics 630 index=1)
# devices: 2
Device 0
Name: NVIDIA GeForce RTX 2060
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY4
\\.\DISPLAY5
GPU accessible RAM: 6,257 MB
VRAM: 6,257 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,076 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2023-02-02 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.2849
Supports UMA: UNSUPPORTED
D3D-ID: 7953
Device 1
Name: Intel(R) UHD Graphics 630
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 17,210 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,076 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver date: 2021-03-10 000000.000000-000
Driver age: 24 months
Driver version: 27.20.100.9365
Supports UMA: SUPPORTED
D3D-ID: 16027
End platform native
{274 ms}
{274 ms}
Start platform OpenGL
# displays: 3
Display 0
Display: \\.\DISPLAY4
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060/PCIe/SSE2 index=0)
Display 1
Display: \\.\DISPLAY5
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,920, 142) -> (0, 1,222)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060/PCIe/SSE2 index=0)
Display 2
Display: \\.\DISPLAY1
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (2,560, 350) -> (4,480, 1,430)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060/PCIe/SSE2 index=1)
# devices: 2
Device 0
Name: NVIDIA GeForce RTX 2060/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY4
\\.\DISPLAY5
GPU accessible RAM: 6,257 MB
VRAM: 6,257 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,076 MB
API version: 2.1 (2.1.2 NVIDIA 528.49)
Device version: 2.1 (2.1.2 NVIDIA 528.49)
Vendor name: NVIDIA
Driver date: 2023-02-02 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.2849
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
Device 1
Name: NVIDIA GeForce RTX 2060/PCIe/SSE2
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 17,210 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,076 MB
API version: 2.1 (2.1.2 NVIDIA 528.49)
Device version: 2.1 (2.1.2 NVIDIA 528.49)
Vendor name: NVIDIA
Driver date: 2021-03-10 000000.000000-000
Driver age: 24 months
Driver version: 27.20.100.9365
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{419 ms}
{419 ms}
Start platform OpenCL
# displays: 0
# devices: 2
Device 0
Name: NVIDIA GeForce RTX 2060
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,442 MB
VRAM: 6,442 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 154 GB / s
Compute score: 1,280.99
Device name string: NVIDIA GeForce RTX 2060
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
Device 1
Name: Intel(R) UHD Graphics 630
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 13,661 MB
VRAM: 13,661 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 28 GB / s
Compute score: 170.645
Device name string: Intel(R) UHD Graphics 630
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{1014 ms}
Exit code kExitNormal
End sniffer 2023-03-04 02:23:38
[kStatusNormal, kExitNormal]
[1099 ms]
Finish RunAllAPIs
[1886 ms]
Start GetSnifferResult
[1886 ms]
Finish GetSnifferResult
------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90960705686950245986
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2023\
Temporary file path: C:\Users\AYDAN'~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 464.6G, 17.9G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2023/01/08-19:10:47 79.dd51acd 79.dd51acd
AdobeLinguistic.dll Adobe Linguisitc Library dfba77e
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/12/09-17:18:08 79.5af4230 79.5af4230
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.b4ac713 79.b4ac713
AdobeXMP.dll Adobe XMP Core 2022/12/02-19:12:44 79.14ecb42 79.14ecb42
AdobeXMPFiles.dll Adobe XMP Files 2022/12/02-19:12:44 79.14ecb42 79.14ecb42
AdobeXMPScript.dll Adobe XMP Script 2022/12/02-19:12:44 79.14ecb42 79.14ecb42
AGM.dll AGM 2023/01/08-19:10:47 79.dd51acd 79.dd51acd
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2023/01/13-05:45:58 79.fbc946d 79.fbc946d
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.1.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/01/08-19:10:47 79.dd51acd 79.dd51acd
AXE8SharedExpat.dll AXE8SharedExpat 2022/12/13-13:20:11 79.002995e 79.002995e
AXEDOMCore.dll AXEDOMCore 2022/12/13-13:20:11 79.002995e 79.002995e
BIB.dll BIB 2023/01/08-19:10:47 79.dd51acd 79.dd51acd
BIBUtils.dll BIBUtils 2023/01/08-19:10:47 79.dd51acd 79.dd51acd
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/01/08-19:10:47 79.dd51acd 79.dd51acd
CRClient.dll Adobe Crash Reporter Client DLL 4.8.0.6
DirectML.dll DirectML Redistributable Library 1.9.1+220902-1323.1.dml-1.9.d6f03b3
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.5.1-1-ea444db
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv71.dll International Components for Unicode Build 14.0.04ee3a5
icuin71.dll International Components for Unicode Build 14.0.04ee3a5
icuuc71.dll International Components for Unicode Build 14.0.04ee3a5
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2022/12/09-17:18:08 79.df433eb 79.df433eb
libeay32.dll The OpenSSL Toolkit 1.0.2v
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll MicrosoftĀ® WindowsĀ® Operating System 1.13.20221021.1.b353e0b
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2022/12/13-07:01:59 79.8193876 79.8193876
onnxruntime.dll MicrosoftĀ® WindowsĀ® Operating System 1.13.20221021.1.b353e0b
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.2
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.2
PSViews.dll Adobe Photoshop 2023 24.2
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2v
SVGRE.dll SVGRE 79.684b89e 79.684b89e
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
VulcanControl.dll Vulcan Application Control Library 7.1.1.3
VulcanMessage5.dll Vulcan Message Library 7.1.1.3
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-6.5.1-1-ea444db
UPIC 2.6.0
Required plugins:
Accented Edges 24.2 - from the file āFilter Gallery.8bfā
Adaptive Wide Angle 24.2 - from the file āAdaptive Wide Angle.8bfā
Angled Strokes 24.2 - from the file āFilter Gallery.8bfā
Average 24.2 - from the file āAverage.8bfā
Bas Relief 24.2 - from the file āFilter Gallery.8bfā
BMP 24.2 - from the file āStandard MultiPlugin.8bfā
Camera Raw 15.2 - from the file āCamera Raw.8biā
Camera Raw Filter 15.2 - from the file āCamera Raw.8biā
Chalk && Charcoal 24.2 - from the file āFilter Gallery.8bfā
Charcoal 24.2 - from the file āFilter Gallery.8bfā
Chrome 24.2 - from the file āFilter Gallery.8bfā
Cineon 24.2 - from the file āCineon.8biā
Clouds 24.2 - from the file āClouds.8bfā
Color Halftone 24.2 - from the file āStandard MultiPlugin.8bfā
Colored Pencil 24.2 - from the file āFilter Gallery.8bfā
ContĆ© Crayon 24.2 - from the file āFilter Gallery.8bfā
Craquelure 24.2 - from the file āFilter Gallery.8bfā
Crop and Straighten Photos 24.2 - from the file āCropPhotosAuto.8liā
Crop and Straighten Photos Filter 24.2 - from the file āStandard MultiPlugin.8bfā
Crosshatch 24.2 - from the file āFilter Gallery.8bfā
Crystallize 24.2 - from the file āStandard MultiPlugin.8bfā
Cutout 24.2 - from the file āFilter Gallery.8bfā
Dark Strokes 24.2 - from the file āFilter Gallery.8bfā
De-Interlace 24.2 - from the file āStandard MultiPlugin.8bfā
Dicom 24.2 - from the file āDicom.8biā
Difference Clouds 24.2 - from the file āClouds.8bfā
Diffuse Glow 24.2 - from the file āFilter Gallery.8bfā
Displace 24.2 - from the file āStandard MultiPlugin.8bfā
Dry Brush 24.2 - from the file āFilter Gallery.8bfā
Entropy 24.2 - from the file āstatistics.8baā
Export Color Lookup Tables 24.2 - from the file āExport3DLUT.8beā
Extrude 24.2 - from the file āStandard MultiPlugin.8bfā
FastCore Routines 24.2 - from the file āFastCore.8bxā
Fibers 24.2 - from the file āStandard MultiPlugin.8bfā
Film Grain 24.2 - from the file āFilter Gallery.8bfā
Filter Gallery 24.2 - from the file āFilter Gallery.8bfā
Fresco 24.2 - from the file āFilter Gallery.8bfā
Glass 24.2 - from the file āFilter Gallery.8bfā
Glowing Edges 24.2 - from the file āFilter Gallery.8bfā
Grain 24.2 - from the file āFilter Gallery.8bfā
Graphic Pen 24.2 - from the file āFilter Gallery.8bfā
Halftone Pattern 24.2 - from the file āFilter Gallery.8bfā
Halide Bottlenecks 24.2 - from the file āHalideBottlenecks.8bxā
HDRMergeUI 24.2 - from the file āHDRMergeUI.8bfā
HSB/HSL 24.2 - from the file āStandard MultiPlugin.8bfā
IFF Format 24.2 - from the file āStandard MultiPlugin.8bfā
IGES 24.2 - from the file āU3D.8biā
Ink Outlines 24.2 - from the file āFilter Gallery.8bfā
JPEG 2000 24.2 - from the file āJPEG2000.8biā
Kurtosis 24.2 - from the file āstatistics.8baā
Lens Blur 24.2 - from the file āLens Blur.8bfā
Lens Correction 24.2 - from the file āLens Correction.8bfā
Lens Flare 24.2 - from the file āStandard MultiPlugin.8bfā
Liquify 24.2 - from the file āLiquify.8bfā
Matlab Operation 24.2 - from the file āChannelPort.8bfā
Maximum 24.2 - from the file āstatistics.8baā
Mean 24.2 - from the file āstatistics.8baā
Measurement Core 24.2 - from the file āMeasurementCore.8meā
Median 24.2 - from the file āstatistics.8baā
Mezzotint 24.2 - from the file āStandard MultiPlugin.8bfā
Minimum 24.2 - from the file āstatistics.8baā
MMXCore Routines 24.2 - from the file āMMXCore.8bxā
Mosaic Tiles 24.2 - from the file āFilter Gallery.8bfā
Multiprocessor Support 24.2 - from the file āMultiProcessor Support.8bxā
Neon Glow 24.2 - from the file āFilter Gallery.8bfā
Note Paper 24.2 - from the file āFilter Gallery.8bfā
NTSC Colors 24.2 - from the file āNTSC Colors.8bfā
Ocean Ripple 24.2 - from the file āFilter Gallery.8bfā
OpenEXR 24.2 - from the file āStandard MultiPlugin.8bfā
Paint Daubs 24.2 - from the file āFilter Gallery.8bfā
Palette Knife 24.2 - from the file āFilter Gallery.8bfā
Patchwork 24.2 - from the file āFilter Gallery.8bfā
Paths to Illustrator 24.2 - from the file āStandard MultiPlugin.8bfā
PCX 24.2 - from the file āPCX.8biā
Photocopy 24.2 - from the file āFilter Gallery.8bfā
Picture Package Filter 24.2 - from the file āChannelPort.8bfā
Pinch 24.2 - from the file āStandard MultiPlugin.8bfā
Pixar 24.2 - from the file āPixar.8biā
Plaster 24.2 - from the file āFilter Gallery.8bfā
Plastic Wrap 24.2 - from the file āFilter Gallery.8bfā
Pointillize 24.2 - from the file āStandard MultiPlugin.8bfā
Polar Coordinates 24.2 - from the file āStandard MultiPlugin.8bfā
Portable Bit Map 24.2 - from the file āPBM.8biā
Poster Edges 24.2 - from the file āFilter Gallery.8bfā
PRC 24.2 - from the file āU3D.8biā
Radial Blur 24.2 - from the file āStandard MultiPlugin.8bfā
Radiance 24.2 - from the file āRadiance.8biā
Range 24.2 - from the file āstatistics.8baā
Render Color Lookup Grid 24.2 - from the file āExport3DLUT.8beā
Reticulation 24.2 - from the file āFilter Gallery.8bfā
Ripple 24.2 - from the file āStandard MultiPlugin.8bfā
Rough Pastels 24.2 - from the file āFilter Gallery.8bfā
Save for Web 24.2 - from the file āSave for Web.8beā
ScriptingSupport 24.2 - from the file āScriptingSupport.8liā
Shear 24.2 - from the file āStandard MultiPlugin.8bfā
Skewness 24.2 - from the file āstatistics.8baā
Smart Blur 24.2 - from the file āStandard MultiPlugin.8bfā
Smudge Stick 24.2 - from the file āFilter Gallery.8bfā
Solarize 24.2 - from the file āSolarize.8bfā
SP Substance Suite NO VERSION - from the file āMaterialSuite.8liā
Spatter 24.2 - from the file āFilter Gallery.8bfā
Spherize 24.2 - from the file āStandard MultiPlugin.8bfā
Sponge 24.2 - from the file āFilter Gallery.8bfā
Sprayed Strokes 24.2 - from the file āFilter Gallery.8bfā
Stained Glass 24.2 - from the file āFilter Gallery.8bfā
Stamp 24.2 - from the file āFilter Gallery.8bfā
Standard Deviation 24.2 - from the file āstatistics.8baā
Substance NO VERSION - from the file āMaterialFilter.8bfā
Sumi-e 24.2 - from the file āFilter Gallery.8bfā
Summation 24.2 - from the file āstatistics.8baā
Targa 24.2 - from the file āStandard MultiPlugin.8bfā
Texturizer 24.2 - from the file āFilter Gallery.8bfā
Tiles 24.2 - from the file āStandard MultiPlugin.8bfā
Torn Edges 24.2 - from the file āFilter Gallery.8bfā
Twirl 24.2 - from the file āStandard MultiPlugin.8bfā
U3D 24.2 - from the file āU3D.8biā
Underpainting 24.2 - from the file āFilter Gallery.8bfā
Vanishing Point 24.2 - from the file āVanishingPoint.8bfā
Variance 24.2 - from the file āstatistics.8baā
Water Paper 24.2 - from the file āFilter Gallery.8bfā
Watercolor 24.2 - from the file āFilter Gallery.8bfā
Wave 24.2 - from the file āStandard MultiPlugin.8bfā
WIA Support 24.2 - from the file āWIASupport.8liā
Wind 24.2 - from the file āStandard MultiPlugin.8bfā
Wireless Bitmap 24.2 - from the file āWBMP.8biā
ZigZag 24.2 - from the file āStandard MultiPlugin.8bfā
Optional and third party plugins: NONE
Duplicate and Disabled plugins: NONE
Plugins that failed to load: NONE
Unified Extensibility Platform - Extensions:
Home Screen (Loaded) 6.5.0.41 - from the file "Required Folder"
CDO: 1.136.0
CmdN: 1.16.1
CDP: 1.160.0
Projects: 1.7.0
Loaded at: 168 ms - launch time impact: 38 ms
ccx-timeline (Prepared) 3.1.4.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.0.0 - from the file "Required Folder"
Loaded at: 7600 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 24.5.1.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 172 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 174 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.22.9.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder"
Adjustments Panels (Prepared) 1.6.8.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.20.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.0.0.0 - from the file "Required Folder"
Loaded at: 7602 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 3.5.4.0 - from the file "Required Folder"
Loaded at: 7604 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 6291 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 6294 ms - launch time impact: 0 ms
Discover Panel (Loaded) 3.2.0.27 - from the file "Required Folder"
Loaded at: 7607 ms - launch time impact: 18 ms
Content Credentials (Registered) 0.36.3.0 - from the file "Required Folder"
Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder"
Scan time: 0 ms - entries: 29
Extensions:
Libraries 1.0.0 - from the file āC:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\index.htmlā
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file āC:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\stock-panel-licensing\index.htmlā
com.adobe.capture.extension 2.0.41 - from the file āC:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\capture\capture.htmlā
Export As 4.8.15 - from the file āC:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.htmlā
Export As 4.8.15 - from the file āC:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.htmlā
com.adobe.cclibraries.manager 1.0.0 - from the file āC:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\manager.htmlā
Installed TWAIN devices: NONE
Hi @Radish47 you only have 17.9G free on your HD. You're going to have issues with this little of free space while running PS. Just starting PS up uses 2 GB alone and as you work in files, the temp/history will chew through that quickly.
I recommend having at least 50 GB free (better yet 100+).
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Sorry to hear this @Radish47 we see your memory for Ps is set to 40%? It is suggested to set that to70%
Memory used by Photoshop: 40 %
Have you checked with your tablet maker to see if they have any issues with Ps 24.2, new drivers, etc?
Also make sure you system is optimized for Ps:
https://helpx.adobe.com/photoshop/system-requirements.html
Thank you,
Cory
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Also, I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.htmlāÆThat will help us diagnose the crash.
Thank you,
Cory
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Hi @Radish47 you only have 17.9G free on your HD. You're going to have issues with this little of free space while running PS. Just starting PS up uses 2 GB alone and as you work in files, the temp/history will chew through that quickly.
I recommend having at least 50 GB free (better yet 100+).
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Noted, cleared and moved some items to get more space on the m.2 ssd I have photoshop on. Will see if this allows me to use photoshop again. Will update main post if issues persist.
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Regarding the memory, was testing around with that to see if it made any difference regarding performance of the program. Changed back to 70% and added back the crash dialogue so I can submit reports again if the issue continues to persists even after I cleared a lot of space on the drive photoshop is located on. Regarding the drivers, everything is up to date and works really well with photoshop 2022. Same thing can't be said with the current 2023 version. Will update main post if issue persists. Thanks for the help Cory and Kevin!
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Update. It happened again. Once again, the program froze per usual. The program didn't crash and left me in a place where the program was not responding to any inputs for 10+ minutes. As per the first post, it was in a state like what I posted in the randomcrash.png.
So I can be prepared for it next time it happens, do you guys have any recommendations on how to get data from "not responding" programs? I adjusted the prompt to show as shown under the https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html url. However, I was given no prompt and was forced to close the program under the task manager.
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@Radish47 did you run out of HD space again?