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Nvidia P2000 Graphics card Unreasonable reconnaissance in Photoshop 2021 on Windows 10

New Here ,
Jul 21, 2021 Jul 21, 2021

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1626918566566.jpg

my Graphics card is NVIDIA Quadro P2000 

Graphics card is up to date

illustrator & lightroom  2021  is OK

but Photoshop 2021 can't
please tell me how to solve?  

 

thank!

 

Kao Ting Yu

 

{Thread title edited by moderator}

 

 

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Adobe Employee ,
Jul 22, 2021 Jul 22, 2021

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Hi,

 

We're sorry about the trouble due to the graphics card not working in Photoshop 2021. Would you mind sharing the exact version of Photoshop you're using? Did this issue start after updating Photoshop to the latest version?

 

Please ensure you have the latest Windows updates installed on the computer along with the latest Quadro drivers for the P2000 graphics card you're using. Also, re-installing the graphics card drivers from scratch may help.

 

You can also check out: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

Let us know if it helps!

Regards,

Nikunj

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