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Object turning pink in Photoshop

Community Beginner ,
Jan 23, 2023 Jan 23, 2023

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Hi, I'm using a mockup, and every time I try to edit it. It turns pink. I'm new to photoshop and I'm not really sure how to explain the issue so I attached a video to show. Thanks!

I'm working on Photoshop2023 on a Macbook Pro

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correct answers 1 Correct answer

Community Expert , Jan 23, 2023 Jan 23, 2023

Found the file you are working with. 

That texture may have been made with an old version of photoshop and is causing issues. The 3D tools in photoshop are being deprecated and so errors may arise if you are trying to use 3D files such as this.

 

a work around is to go to Window > 3d to get your 3d panel. select your mock up layer and select the materials properties.

Chris486_0-1674537425244.png

Select a new texture. Fabric cotton is good.

Chris486_4-1674538792348.png

You paper will turn to that new material.

 

 

Now just edit that texture with your

...

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Community Expert ,
Jan 23, 2023 Jan 23, 2023

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There is an error in your attachment so I can't see it. 

 

Are you in Quick Mask mode?  IIRC, the default mask rubylith is a red overlay of 50% opacity (sort of pink).  See screenshot.

image.png

 

To exit Quick Mask mode, press Q on your keyboard.

https://helpx.adobe.com/photoshop/using/create-temporary-quick-mask.html

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Jan 23, 2023 Jan 23, 2023

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I don't think its this, It's more of a neon pink

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Community Expert ,
Jan 23, 2023 Jan 23, 2023

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Here's the file as an mp4, Nancy.  It should render now.

 

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Community Expert ,
Jan 23, 2023 Jan 23, 2023

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I see that in finder is white but it's opening up pink in photohsop. Is the pink you are reffering to the hot pink color the paper is in your file? 

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Community Beginner ,
Jan 23, 2023 Jan 23, 2023

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Hi, thanks for responding! Yes, it's that hot pink neonish color. The real color is supposed to be the color of the artwork I inserted, a lightbue background with a pattern.

Screenshot 2023-01-23 at 11.18.28 PM.png

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Community Expert ,
Jan 23, 2023 Jan 23, 2023

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Found the file you are working with. 

That texture may have been made with an old version of photoshop and is causing issues. The 3D tools in photoshop are being deprecated and so errors may arise if you are trying to use 3D files such as this.

 

a work around is to go to Window > 3d to get your 3d panel. select your mock up layer and select the materials properties.

Chris486_0-1674537425244.png

Select a new texture. Fabric cotton is good.

Chris486_4-1674538792348.png

You paper will turn to that new material.

 

 

Now just edit that texture with your pattern by editing the base color.

Chris486_5-1674538889761.png

 

This is not a consistent fix and you may have to mess with the texture a couple times in teh proerties. This was just the best way I could figure out as it was problematic with me as well. Hope it helps!

 

The future fix is to rasterize and flatten so it's not 3d any more. then transform your smart object to match the paper creases. 

 

 

 

 

 

 

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Community Expert ,
Jan 24, 2023 Jan 24, 2023

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Also wanted to add soem help on 3d testures in general.

3D texture editing in Photoshop (adobe.com)

 

and information on 3D being discontinued.

Photoshop 3D | Common questions on discontinued 3D features (adobe.com)

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Community Beginner ,
Jan 24, 2023 Jan 24, 2023

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It worked! thank you so much for taking the time to explain! ur amazing!!!

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Community Expert ,
Jan 28, 2023 Jan 28, 2023

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You're welcome! Glad to hear that it worked! 

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Community Expert ,
Jan 23, 2023 Jan 23, 2023

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If you work with 3D files on a regular basis in photoshop you can install photoshop 2021 (ps ver 22.2)

where all the 3D functions work.

https://helpx.adobe.com/photoshop/kb/3d-faq.html

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