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I have just bought a new laptop, Macbook Air. On my other computer, IMac i have PS istalled in version 26.10.0. Now when I install PS on the laptop it is version 26.8.1. Will that be a problem?? And how come another version?? Is it important to have the same version?
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Do both of your computers meet or exceed the recommended system requirements? if not, that would be one reason why you cannot update one of the computers.
https://helpx.adobe.com/photoshop/system-requirements.html
What happens when you try to update the MacBook Air?
Jane
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@Lena_Larsson1358,
+1 to what @jane-e shared.
Can you share your system information? You can find it by going to Help > System Info and copying and pasting it into a text file to attach here. This will help us investigate further.
Also, can you share a screenshot of what you see in your Creative Cloud Desktop App?
^CM
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