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Participating Frequently
November 28, 2022
Answered

Old Photoshop -move to another pc

  • November 28, 2022
  • 4 replies
  • 4497 views

I have a CS5(.1) on Windows.

Yes, but installing to another pc it is not that simple, as it was an upgrade, from cs3.

Now Adobe wants that old cs3 serial too, and when getting it, do not like it. So?

 

Has somebody found a email that works in these firms?

 

 

 

This topic has been closed for replies.
Correct answer Kevin Stohlmeyer

Actually there was no worries when I installed that cs3, only that there is no any kind on possibility to acticvate that anymore, it was the cs5 which did not take the serial of cs3.


The issue is the CS3 activation servers have been unavailable for a few years now, there is no way to verify the code for upgrading to CS5 in this manner.

4 replies

Peru Bob
Community Expert
Community Expert
November 29, 2022

Thread locked.

Legend
November 29, 2022

There is no email for support, support lasts only 5 years from release, and I don't see how Adobe could help you if you've lost your CS3 serial. It was important to keep it safe. You DON'T need to install CS3, just use the serial number as the "qualifying product".

Participating Frequently
November 29, 2022

You are wrong. I have my CS3 serial Adobe does not have my cs 3 serial. Do not blame me what Adobe has done, lost my serial. I have adobes paper here, which has bot win and mac serials for the software. They do not support these theis numbers, and you are saying that I am the crooked one? ;-D

 

They actually try now to sell me cs6. I guess as I like so much of their job this far? 😉

Participating Frequently
November 29, 2022

They want 179,99$ for the joy of them loosing my serial ;-D

Blackmail in it's best...

Kevin Stohlmeyer
Community Expert
Community Expert
November 28, 2022

Have you tried going to your account on Adobe.com?

It has a purchase history if you bought the versions direct from Adobe and will list the license keys.

Participating Frequently
November 29, 2022

Yes, they rememebered the cs5.1 serial, and that was the same I had, but thats all, account did not give the cs3 serial. I do have it, but  registering do not like mine. Perhaps thats is as they do not register cs3 any more? But, whattodo?

Participating Frequently
November 29, 2022

Actually their De-activating does nor work either. Perhaps better like that, then I have one machine where Adobes old thing works.

Participating Frequently
November 28, 2022

And the actual answer to serial is: " This serial is valid, but a qualifying product cannot be found on this computer "

No wonder, as I try to change the photoshop to another pc. Empty pc hardly has guessed I'd like have a phoptoshop and guessed the valid serial for it 😉 -So, Lisbeth Adobe wants me to put in the empty pc an older phoptoshop, and the newer over it. Hope Lisbeth then likes the cs 3:s number... No wonder there is some of us, who rather has illegal versions than use a week of her time to be a good guy..