'Open' dialog box populates behind the active window

New Here ,
Aug 14, 2022 Aug 14, 2022

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I am using Photoshop 23.4.2 on a Windows PC with Windows 10 version 21H2. Whenever I click file>open, the dialog box to select a file opens behind the window. Using the keyboard shortcut to show all windows does not reveal the box, as it is (I suppose) associated with the Photoshop window itself. Photoshop is completely unresponsive until I force it closed using the Task Manager. I have solved the issue once by making the Photoshop window small before selecting file>open, such that I can click on the dialog box and bring it to the front, but that is a hassle to try and remember to do every single time I open a file. 

 

Is there a setting I should check? I could do a delete and reinstallation of Photoshop, but I have my plugins and whatnot loaded and it is a PITA to try and re-setup everything.

 

1. Photoshop 23.4.2

2. Windows 10 version 21H2

3. File>Open. It does it every time.

4. Expected result is that the open file dialog box would pop up in front of the Photoshop Window. Actual result is that it pops up behind the window.

 

Thanks!

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Community Expert ,
Aug 14, 2022 Aug 14, 2022

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Could be graphics driver related. I would delve into the NVidia/ AMD panel and see if there are any options ac tive that move or rearrange dialogs and windows. Similarly I'd check the corresponding settings in the system control panel.

 

Mylenium

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Adobe Employee ,
Aug 15, 2022 Aug 15, 2022

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Hi @isaact1790966 sorry to hear this.

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

-- Cory

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