Open from cloud documents button missing

The button to open from cloud documents is missing in my open dialogue in Photoshop 26.2.0 20241207.r.140.

This was also an issue for me in earlier versions.

My cloud docs are working fine as I can open them from the Your files section.

Correct answer Sameer K

Hey, @JasonG02. Welcome to the Photoshop Community. I'll help you figure this out.

Do you launch Photoshop via the Creative Cloud desktop app?

Please check if the issue exists if you launch Photoshop via the Creative Cloud desktop app. I've moved your post to discussions for now.

Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

Correct answer

Community Manager

Hey, @JasonG02. Welcome to the Photoshop Community. I'll help you figure this out.

Do you launch Photoshop via the Creative Cloud desktop app?

Please check if the issue exists if you launch Photoshop via the Creative Cloud desktop app. I've moved your post to discussions for now.

Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

Participant

Hi Sameer,

Thanks for the reply.

I normally launch Photoshop through a desktop shortcut.

I did some testing and seems like I have to manually start Creative Cloud desktop app first, only then the Open cloud documents button appears.

Thanks, Jason

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