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Inn_Keeper
Participant
September 16, 2022
Answered

Open GL being disabled after using the text tool

  • September 16, 2022
  • 3 replies
  • 305 views

Hello, Simple issue and simple fix I hope

When I use the text tool, Open GL is disabled from the document and I am unable to rotate the canvas. Checking in preferences I can see that the graphics card is still being recognised and not greyed out, my GeForce drivers are all updated as well as my GPU. 

my PC being a 3060 and an i9 12900k cpu with 32 5600hz ram  - so i should not have any issuses

 

The problem is fixed once I save up the document and reopen it , but can still occour again if I use "T"

This topic has been closed for replies.
Correct answer CShubert

Hi @Inn_Keeper as @Ged_Traynor mentioned, it might help to update your prefs:

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually  

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

3 replies

I
Inn_KeeperAuthor
Participant
September 18, 2022

Thank you both @CShubert and @Ged_Traynor Reseting my prefs worked and has resolved my issue.

CShubert
Community Manager
CShubertCommunity ManagerCorrect answer
Community Manager
September 16, 2022

Hi @Inn_Keeper as @Ged_Traynor mentioned, it might help to update your prefs:

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually  

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Ged_Traynor
Community Expert
Ged_TraynorCommunity Expert
Community Expert
September 16, 2022

Hi

There's issues with Nvidia drivers and Photoshop version 23.5.x, so this could be what's causing your issue, if indeed your are using the most recent version of Photoshop.

You could try resetting your Photoshop preferences to see if that helps

https://helpx.adobe.com/ie/photoshop/using/preferences.html

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