OpenCL greyed out on my amd pc

Forum|Forum|5 years ago
April 9, 2021
2 replies
934 views

opencl is greyed out on my amd radeon (tm) r5 graphics pc. And oil paint won't work. My drivers are up to date, I recently upgraded to photoshop 2021 but is still didn't solve the issue.

PLEASE I REALLY NEED YOUR HELP

Problem or error

This topic has been closed for replies.

davescm

Community Expert

It looks like your system does not meet the minimum requirements

https://helpx.adobe.com/uk/photoshop/system-requirements.html

GPU (extract from GPU minimum requirements):

On Windows, a GPU with DirectX 12 support and 2 GB of GPU memory
On macOS, a GPU with Metal Support and 2 GB of GPU memory
If your using an older graphics card or driver, GPU functionality in Photoshop may be limited or not supported.

Generally, consider using GPUs with an Average Ops/Sec of 2000 or higher on PassMark's GPU Computer Benchmark Chart.

Dave

AxelMatt

Community Expert

Please take a look here:

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues (adobe.com)

Photoshop graphics processor (GPU) card FAQ (adobe.com)

If this doesn't help we need more informations about your system.

Which hardware do you use?

Which operating system do you use?

Is your operating system up-to-date?

Which version of Photoshop do you have installed?

Does it works in the past? If yes what has been changed on your system before the error occur?

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI

T

TcheuloAuthor

Participant

I use a lenovo idepad 110

windows 10 OS, up to date,

photoshop 2021.

no it didn't work in the past

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