OpenGL not enabled in Photoshop CC 2019 - how do I do this?

Forum|Forum|7 years ago
December 6, 2018
1 reply
5487 views

Just started using PS 2019 on iMac running High Sierra. Want to view and add text to .jps (stereo jpg) files as I have been able to do in PS 2018 (and it still works there - .jps files open normally)

In PS 2019, a .jps file will not open and I get error message saying that OpenGL is not enabled. Where do I do this? I see no such choices in Preferences.

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Ussnorway7605025

Legend

F

FMRhoadesAuthor

Participant

Use OpenCL is grayed out. I cannot check this.

F

FMRhoadesAuthor

Participant

FMRhoades wrote
Use OpenCL is grayed out. I cannot check this.

did you tick legacy first?

shut down Photoshop and restart it

Yes, legacy is ticked.

I shut down and restarted PS several times. No change: still, Use OpenCL is grayed out and uncheckable.

If I start PS 2018 it still works as before, opens .jps files without problems. I suppose I could go through its Preferences to see what might have been turned on or off in PS 2019. I'd rather not;-)

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