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Participant
March 27, 2025
Question

OUVERTURE PS

  • March 27, 2025
  • 1 reply
  • 282 views
Je suis abonné et je n'arrive plus à accéder à Ps

1 reply

Sameer K
Community Manager
Community Manager
March 27, 2025

Hey, @TINEVEZ Yves219766882cxs. Welcome to the Photoshop Community. Have you recently updated Photoshop or the operating system?

 

I've checked your subscription, and I found your active subscription. Please share specific details like screenshots, & video recordings of the error. The information is too limited for me to help you at this stage. 

 

As a primary step, check if you're logged in to Creative Cloud with the correct email account. 

 

Let me know how it goes. Thanks! 

Sameer K

(Type '@' and type my name to mention me when you reply)

Participant
March 29, 2025
See the message I receeve when I connect Photoshop
Participant
March 29, 2025

When I try to utilise Photoshop, I recieeve this message