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P: Photoshop 24.3 Strobes in Black and White when Opening files

New Here ,
Mar 13, 2023 Mar 13, 2023

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when attempting to open a photo in Photoshop on my HP Laptop, details below, the photo appears in the layers tab bottom right, but not in the workspace /desktop: It is a constant Black / White strobe. The desktop /workspace flashes Black and white

.
Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installed RAM 16.0 GB (15.9 GB usable)

System type 64-bit operating system, x64-based processor

Edition Windows 10 Pro
Version 21H2
Installed on ‎24/‎03/‎2021
OS build 19044.2604
Experience Windows Feature Experience Pack 120.2212.4190.0

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macOS , Windows

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correct answers 1 Correct answer

Adobe Employee , Mar 22, 2023 Mar 22, 2023

Hi All,

 

Apologies for the flashing/strobing you're experiencing when opening files, this tends to affect older graphics cards (GPU) that don't support all of the aspects of DirectX 12.

 

For Windows:

  1. Update Photoshop to version 24.5 or later
  2. Enable the Older GPU Mode option in Preferences > Technology Previews > “Use Older GPU Mode (pre 2016)"
  3. Check if there's a GPU driver update available and update if so

 

For macOS:

  1. Update Photoshop to version 24.5 or later
  2. Update to a newer or latest ma
...

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correct answers 1 Pinned Reply

Adobe Employee , Mar 30, 2023 Mar 30, 2023

We would like to find out if there are any of you on Windows for whom:

 

A. Use Older GPU Mode is Checked, and

B. Deactivate Native canvas is Unchecked, and

C. are still experiencing this strobing issue with a GPU that supports DirectX 12?

 

If so, could you please provide Photoshop's Help > System Info dialog text in this thread?

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replies 1249 Replies 1249
Community Beginner ,
Apr 11, 2023 Apr 11, 2023

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Hello, my name is Willys, I'm from Brazil and today, 04/11/2023, I went to open photoshop to scan an illustration, it opened normally, but the desktop keeps blinking non-stop and I can't work.

 

I've uninstalled and reinstalled, restarted the computer and nothing works.

 

Last time I used it, it worked fine.

 

Another thing is that I went to check my workspaces that I had saved and they were all gone (perhaps because I had uninstalled and reinstalled photoshop?) which makes no sense, because if once configured and saved this cannot happen.

 

Can anyone tell me what's going on?

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Community Expert ,
Apr 11, 2023 Apr 11, 2023

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open photoshop>edit>preferences>technology preview>check "disable native canvas"

then restart photoshop

 

========================================

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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Community Beginner ,
Apr 12, 2023 Apr 12, 2023

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Hello, I racked my brains a lot to try to find a solution to this problem with the desktop blinking non-stop. I tried your tip and others I had researched, but none worked. I didn't give up and ended up finding a way to solve it (at least temporarily).

 

The solution I found was: menu / edit / preferences / performance / Use Graphics Precessor (disable this function) I closed photoshop and reopened any file normally.

 

I don't know if I'll be able to work without my video card because my processor is a core i5 without an integrated video card and for that reason when I upgraded my computer I had to buy a video card and because of the recent updates (I don't know whether from photoshop or from Nividia) this desktop roblena happened to be blinking in photoshop and I forced myself to disconnect the video card.

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Community Beginner ,
Apr 12, 2023 Apr 12, 2023

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Hello, thanks for the help. I followed the guidelines, "disable native canvas", but it was already disabled and did not return to normal. This never happened, could it be another problem?

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Community Expert ,
Apr 12, 2023 Apr 12, 2023

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Community Beginner ,
Apr 13, 2023 Apr 13, 2023

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Hi, I'll take a look, thanks.

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New Here ,
Apr 13, 2023 Apr 13, 2023

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Adobe Photoshop - Opening File - lighting effect is coming and I am not able to view or edit file. Continuously flashing and the open dialog box - image is not seen.

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New Here ,
Apr 13, 2023 Apr 13, 2023

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As soon as a file is opened in Photoshop, I view only white flashing effect and do not see the actual image in the file.  My Adobe CC is fully updated.  I tried uninstalling the Photoshop twice and installed once again. Still the problem is persisting.

Kindly help 

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New Here ,
Apr 13, 2023 Apr 13, 2023

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I am not talking here about 3D lighting effect.  I am mentioning that any image file is not being viewed but only white flasshing effect is continuously blinding the image.

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Community Expert ,
Apr 13, 2023 Apr 13, 2023

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@Aparna22326847jjbt go to Edit > Preferences > Technology Previews and enable this option, then restart Photoshop

2023-03-25 10_03_30-Preferences.png

Also see my below post!

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Community Expert ,
Apr 13, 2023 Apr 13, 2023

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@Aparna22326847jjbt 3D features are been discontinued in Photoshop, more info

https://helpx.adobe.com/ie/photoshop/kb/3d-faq.html

If you want to continue using 3D features you can install version 22.2 which available from the Creative Cloud app

2022-09-22 15_30_59-Window.png

 

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New Here ,
Apr 13, 2023 Apr 13, 2023

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Issue is flashing effect when any image file is opened in Photoshop

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Community Expert ,
Apr 13, 2023 Apr 13, 2023

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@Aparna22326847jjbt you mentioned lighting effect in your initial post, anyway enable Deactivate Native Canvas as in my screenshot above

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New Here ,
Apr 12, 2023 Apr 12, 2023

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Adobe Employee ,
Apr 12, 2023 Apr 12, 2023

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Hi @Alexandra_Chika could you share more info on what issue you are seeing? What is happening with your workflow?

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

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Community Expert ,
Apr 12, 2023 Apr 12, 2023

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Looks like a much reported issue:

https://community.adobe.com/t5/photoshop-ecosystem-discussions/p-photoshop-strobes-black-and-white-w...

 

The gist of the above is to go to Edit > Preferences > Technology Previews and enable Deactivate Native Canvas, then restart photoshop.

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New Here ,
Apr 13, 2023 Apr 13, 2023

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thank u! it's work! Edit > Preferences > Technology Previews and enable Deactivate Native Canvas,

 

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Community Expert ,
Apr 13, 2023 Apr 13, 2023

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@Alexandra_Chika 

 

open photoshop>edit>preferences>technology preview>check "disable native canvas"

then restart photoshop

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New Here ,
Apr 13, 2023 Apr 13, 2023

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please help ps 2023 new version is not opening or loading new page or old psd black and white screen shaking how to fix this and view below image

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Community Expert ,
Apr 13, 2023 Apr 13, 2023

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@PASIYA TECH go to Edit > Preferences > Technology Previews and enable this option, then restart Photoshop

2023-03-25 10_03_30-Preferences.png

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Mar 22, 2023 Mar 22, 2023

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Photoshop Update V 24.3 - After installation, I cannot open any photo files.  The working screen flashes white almost like a strobe.  Doesn't matter what type file, result is the same every time.  Windows 10 operating system.  

Adobe Photoshop Version: 24.3.0 20230316.r.376 37b4b38 x64
Number of Launches: 25
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.2728
System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2592 MHz
Built-in memory: 32168 MB
Free memory: 20620 MB
Memory available to Photoshop: 24710 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.23.1
SAM SDK Version: 3.6.4
ACP.local Status:
- SDK Version: 3.0.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.4.0.12
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credential Helper Version: 0.5.3
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 128K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
D3D12Warp renderer: False
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA Quadro M500M
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 2,107 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe" -baseTimeMS=581252407 -comment=Photoshop Version: Adobe Photoshop 24.3.0 20230316.r.376 37b4b38 x64

[2498 ms]
Start sniffer 2023-03-22 06:54:53
# Photoshop Version: Adobe Photoshop 24.3.0 20230316.r.376 37b4b38 x64
C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe -baseTimeMS=581252407 -comment=Photoshop Version: Adobe Photoshop 24.3.0 20230316.r.376 37b4b38 x64

{139 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,536, 864)
Dimensions: (1,536 864)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA Quadro M500M index=0)

# devices: 2
Device 0
Name: NVIDIA Quadro M500M
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 2,107 MB
VRAM: 2,107 MB
Dedicated System RAM: 0 MB
Shared System RAM: 16,865 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2022-10-19 000000.000000-000
Driver age: 5 months
Driver version: 31.0.15.1766
Supports UMA: UNSUPPORTED
D3D-ID: 4986

Device 1
Name: Intel(R) HD Graphics 520
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 16,999 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 16,865 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver date: 2021-08-20 000000.000000-000
Driver age: 19 months
Driver version: 30.0.100.9865
Supports UMA: SUPPORTED
D3D-ID: 6422
End platform native
{492 ms}

{492 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,536, 864)
Dimensions: (1,536 864)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Quadro M500M/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: Quadro M500M/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 2,107 MB
VRAM: 2,107 MB
Dedicated System RAM: 0 MB
Shared System RAM: 16,865 MB
API version: 2.1 (2.1.2 NVIDIA 517.66)
Device version: 2.1 (2.1.2 NVIDIA 517.66)
Vendor name: NVIDIA
Driver date: 2022-10-19 000000.000000-000
Driver age: 5 months
Driver version: 31.0.15.1766
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{762 ms}

{762 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: Quadro M500M
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 2,147 MB
VRAM: 2,147 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 14 GB / s
Compute score: 227.597
Device name string: Quadro M500M
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: Intel(R) HD Graphics 520
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 13,492 MB
VRAM: 13,492 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 16 GB / s
Compute score: 161.783
Device name string: Intel(R) HD Graphics 520
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{2384 ms}

Exit code kExitNormal
End sniffer 2023-03-22 06:54:55
[kStatusNormal, kExitNormal]

[2498 ms]
Finish RunAllAPIs

[4500 ms]
Start GetSnifferResult

[4500 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040205526452718952
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2023\
Temporary file path: C:\Users\Richard\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 475.6G, 384.3G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\

Installed components:
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AdobePDFL.dll PDFL 2023/01/28-17:08:16 79.4c0bb7e 79.4c0bb7e
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.b4ac713 79.b4ac713
AdobeXMP.dll Adobe XMP Core 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AdobeXMPFiles.dll Adobe XMP Files 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AdobeXMPScript.dll Adobe XMP Script 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
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AID.dll AID DLL 1.0.0.58
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aifm.dll AIFM 1.0 23.68434
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libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/02/16-16:16:44 79.52a7d42 79.52a7d42
onnxruntime.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.3
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.3
PSViews.dll Adobe Photoshop 2023 24.3
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zf
SVGRE.dll SVGRE 79.099073f 79.099073f
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-6.5.2-1-11944b3
UPIC 2.6.0


Required plugins:

Accented Edges 24.3 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 24.3 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 24.3 - from the file “Filter Gallery.8bf”
Average 24.3 - from the file “Average.8bf”
Bas Relief 24.3 - from the file “Filter Gallery.8bf”
BMP 24.3 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.2 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.2 - from the file “Camera Raw.8bi”
Chalk && Charcoal 24.3 - from the file “Filter Gallery.8bf”
Charcoal 24.3 - from the file “Filter Gallery.8bf”
Chrome 24.3 - from the file “Filter Gallery.8bf”
Cineon 24.3 - from the file “Cineon.8bi”
Clouds 24.3 - from the file “Clouds.8bf”
Color Halftone 24.3 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 24.3 - from the file “Filter Gallery.8bf”
Conté Crayon 24.3 - from the file “Filter Gallery.8bf”
Craquelure 24.3 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 24.3 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 24.3 - from the file “Standard MultiPlugin.8bf”
Crosshatch 24.3 - from the file “Filter Gallery.8bf”
Crystallize 24.3 - from the file “Standard MultiPlugin.8bf”
Cutout 24.3 - from the file “Filter Gallery.8bf”
Dark Strokes 24.3 - from the file “Filter Gallery.8bf”
De-Interlace 24.3 - from the file “Standard MultiPlugin.8bf”
Dicom 24.3 - from the file “Dicom.8bi”
Difference Clouds 24.3 - from the file “Clouds.8bf”
Diffuse Glow 24.3 - from the file “Filter Gallery.8bf”
Displace 24.3 - from the file “Standard MultiPlugin.8bf”
Dry Brush 24.3 - from the file “Filter Gallery.8bf”
Entropy 24.3 - from the file “statistics.8ba”
Export Color Lookup Tables 24.3 - from the file “Export3DLUT.8be”
Extrude 24.3 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 24.3 - from the file “FastCore.8bx”
Fibers 24.3 - from the file “Standard MultiPlugin.8bf”
Film Grain 24.3 - from the file “Filter Gallery.8bf”
Filter Gallery 24.3 - from the file “Filter Gallery.8bf”
Fresco 24.3 - from the file “Filter Gallery.8bf”
Glass 24.3 - from the file “Filter Gallery.8bf”
Glowing Edges 24.3 - from the file “Filter Gallery.8bf”
Grain 24.3 - from the file “Filter Gallery.8bf”
Graphic Pen 24.3 - from the file “Filter Gallery.8bf”
Halftone Pattern 24.3 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 24.3 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 24.3 - from the file “HDRMergeUI.8bf”
HSB/HSL 24.3 - from the file “Standard MultiPlugin.8bf”
IFF Format 24.3 - from the file “Standard MultiPlugin.8bf”
IGES 24.3 - from the file “U3D.8bi”
Ink Outlines 24.3 - from the file “Filter Gallery.8bf”
JPEG 2000 24.3 - from the file “JPEG2000.8bi”
Kurtosis 24.3 - from the file “statistics.8ba”
Lens Blur 24.3 - from the file “Lens Blur.8bf”
Lens Correction 24.3 - from the file “Lens Correction.8bf”
Lens Flare 24.3 - from the file “Standard MultiPlugin.8bf”
Liquify 24.3 - from the file “Liquify.8bf”
Matlab Operation 24.3 - from the file “ChannelPort.8bf”
Maximum 24.3 - from the file “statistics.8ba”
Mean 24.3 - from the file “statistics.8ba”
Measurement Core 24.3 - from the file “MeasurementCore.8me”
Median 24.3 - from the file “statistics.8ba”
Mezzotint 24.3 - from the file “Standard MultiPlugin.8bf”
Minimum 24.3 - from the file “statistics.8ba”
MMXCore Routines 24.3 - from the file “MMXCore.8bx”
Mosaic Tiles 24.3 - from the file “Filter Gallery.8bf”
Multiprocessor Support 24.3 - from the file “MultiProcessor Support.8bx”
Neon Glow 24.3 - from the file “Filter Gallery.8bf”
Note Paper 24.3 - from the file “Filter Gallery.8bf”
NTSC Colors 24.3 - from the file “NTSC Colors.8bf”
Ocean Ripple 24.3 - from the file “Filter Gallery.8bf”
OpenEXR 24.3 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 24.3 - from the file “Filter Gallery.8bf”
Palette Knife 24.3 - from the file “Filter Gallery.8bf”
Patchwork 24.3 - from the file “Filter Gallery.8bf”
Paths to Illustrator 24.3 - from the file “Standard MultiPlugin.8bf”
PCX 24.3 - from the file “PCX.8bi”
Photocopy 24.3 - from the file “Filter Gallery.8bf”
Picture Package Filter 24.3 - from the file “ChannelPort.8bf”
Pinch 24.3 - from the file “Standard MultiPlugin.8bf”
Pixar 24.3 - from the file “Pixar.8bi”
Plaster 24.3 - from the file “Filter Gallery.8bf”
Plastic Wrap 24.3 - from the file “Filter Gallery.8bf”
Pointillize 24.3 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 24.3 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 24.3 - from the file “PBM.8bi”
Poster Edges 24.3 - from the file “Filter Gallery.8bf”
PRC 24.3 - from the file “U3D.8bi”
Radial Blur 24.3 - from the file “Standard MultiPlugin.8bf”
Radiance 24.3 - from the file “Radiance.8bi”
Range 24.3 - from the file “statistics.8ba”
Render Color Lookup Grid 24.3 - from the file “Export3DLUT.8be”
Reticulation 24.3 - from the file “Filter Gallery.8bf”
Ripple 24.3 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 24.3 - from the file “Filter Gallery.8bf”
Save for Web 24.3 - from the file “Save for Web.8be”
ScriptingSupport 24.3 - from the file “ScriptingSupport.8li”
Shear 24.3 - from the file “Standard MultiPlugin.8bf”
Skewness 24.3 - from the file “statistics.8ba”
Smart Blur 24.3 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 24.3 - from the file “Filter Gallery.8bf”
Solarize 24.3 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 24.3 - from the file “Filter Gallery.8bf”
Spherize 24.3 - from the file “Standard MultiPlugin.8bf”
Sponge 24.3 - from the file “Filter Gallery.8bf”
Sprayed Strokes 24.3 - from the file “Filter Gallery.8bf”
Stained Glass 24.3 - from the file “Filter Gallery.8bf”
Stamp 24.3 - from the file “Filter Gallery.8bf”
Standard Deviation 24.3 - from the file “statistics.8ba”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 24.3 - from the file “Filter Gallery.8bf”
Summation 24.3 - from the file “statistics.8ba”
Targa 24.3 - from the file “Standard MultiPlugin.8bf”
Texturizer 24.3 - from the file “Filter Gallery.8bf”
Tiles 24.3 - from the file “Standard MultiPlugin.8bf”
Torn Edges 24.3 - from the file “Filter Gallery.8bf”
Twirl 24.3 - from the file “Standard MultiPlugin.8bf”
U3D 24.3 - from the file “U3D.8bi”
Underpainting 24.3 - from the file “Filter Gallery.8bf”
Vanishing Point 24.3 - from the file “VanishingPoint.8bf”
Variance 24.3 - from the file “statistics.8ba”
Water Paper 24.3 - from the file “Filter Gallery.8bf”
Watercolor 24.3 - from the file “Filter Gallery.8bf”
Wave 24.3 - from the file “Standard MultiPlugin.8bf”
WIA Support 24.3 - from the file “WIASupport.8li”
Wind 24.3 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 24.3 - from the file “WBMP.8bi”
ZigZag 24.3 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.5.0.60 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.5.0\"
CDO: 1.136.0
CmdN: 1.17.4
CDP: 1.160.0
Projects: 1.7.0
Loaded at: 192 ms - launch time impact: 0 ms
ccx-timeline (Prepared) 3.1.4.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder"
Loaded at: 11605 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 24.9.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 199 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 205 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.36.3.0 - from the file "Required Folder"
Loaded at: 9246 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.22.9.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Neural Filters (Prepared) 1.15.0.95 - from the file "Required Folder"
Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder"
Adjustments Panels (Prepared) 1.12.2.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.21.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.0.0.0 - from the file "Required Folder"
Loaded at: 11609 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 3.6.6.0 - from the file "Required Folder"
Loaded at: 11613 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 9251 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 9255 ms - launch time impact: 0 ms
Discover Panel (Loaded) 3.2.1.4 - from the file "Required Folder"
Loaded at: 11620 ms - launch time impact: 0 ms
Scan time: 0 ms - entries: 24

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\manager.html”

Installed TWAIN devices: NONE

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Community Expert ,
Mar 22, 2023 Mar 22, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community bugs>

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Community Expert ,
Mar 22, 2023 Mar 22, 2023

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Community Expert ,
Mar 22, 2023 Mar 22, 2023

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@Deleted User try enabling this option in preferences and restarting Photoshop to see if it helps

2023-03-22 14_19_38-Adobe Photoshop 2023.png

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Community Beginner ,
Mar 22, 2023 Mar 22, 2023

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I experienced this bug, too. Downgrading to 24.1 resolved the issue.

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