P: Photoshop 24.3 Strobes in Black and White when Opening files

[kathyv29656185]

when attempting to open a photo in Photoshop on my HP Laptop, details below, the photo appears in the layers tab bottom right, but not in the workspace /desktop: It is a constant Black / White strobe. The desktop /workspace flashes Black and white

.
Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installed RAM 16.0 GB (15.9 GB usable)

System type 64-bit operating system, x64-based processor

Edition Windows 10 Pro
Version 21H2
Installed on ‎24/‎03/‎2021
OS build 19044.2604
Experience Windows Feature Experience Pack 120.2212.4190.0

[Ged_Traynor]

@Elisa29995820fb2q you're welcome

[Milena29997239sdx6]

Hello everyone! 

Since I've updated Adobe Photoshop to it's newest version, 24.4.1, everytime I open the program my screen glitches black to white and viceversa. 

I downgraded but I needed the latest version. I've checked the GPU, ecc. but everything seems okay.

Can someone help me? Right now I can't use the program and I really need it for work!

[Ged_Traynor]

@Milena29997239sdx6 go to Edit > Preferences > Technology Previews and enable this option, then restart Photoshop

[Milena29997239sdx6]

It works! Thank you so much!!!

[Ged_Traynor]

@Milena29997239sdx6 you're welcome

[magyarisch]

English isn't my main language so I hope someone understand what I'm writing. 

Photoshop doesn't work all the time for me. Sometimes it works perfectly fine but most of the time the picture I want to edit only flashes (I don't know how to explain so I'll insert a link to show).

I've tried to search but can't find it. Any ideas? 

I used PS one week ago and it worked all ok. The time before that it flashed. And I've tried again today and one picture works without flashes but the rest does. Doesn't matter if I try to open one picture one by one.

[davescm]

Hi

Go to Preferences > Technology Previews and check Deactivate Native Canvas. Then close and restart Photoshop.

Dave

[dave30017545x2xu]

This solved the stobing problem in my Dell Inspirion... 

I was just hinking I might need to buy a new pc... so good news for the bank balance, while dissapointing my inner child wanting a new toy!

thanks

Dave

[Dan2916765227ff]

When opening a file in photoshop 2023, the screen flashes rapidly alternating white and black screens and doesn't stop until I select file close, at which point photoshop offers to save the file. This happens on .nef files, .png files and on two different drives.

[kglad]

open photoshop preferences>technology preview>check "disable native canvas"

restart photoshop

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from cc services >

[Jake291777076nzh]

thank you...very helpful

[kglad]

you're welcome, @Jake291777076nzh 

[Riccardo Rossi ph ©]

Salve anche io con l' ultimo aggiornamento ho lo stesso problema, flash bianchi e neri , non riesco a fare nulla, software inutilizzabile. Ho seguito il consiglio : anteprima tecnologia disabilita tela nativa che qui si chiama area di lavoro nativa, penso sia un problema di traduzione in italiano, ma il problema rimane......che faccio? Il software mi serve urgentemente ma come si fa a lavorare così?

[Ged_Traynor]

@Riccardo Rossi ph © did you enable this option and restart Photoshop, to fine it, go to Edit > Preferences > Technology Previews

[kglad]

@Riccardo Rossi ph © 

did you restart photoshop after "deactivating native canvas"?

[Riccardo Rossi ph ©]

si fatto ma il problema rimaneva, ho risolto cercando ancora nel forum e ho trovato che devo spuntare modalità GPU precedenti (prima del 2016) adesso funziona, però non capisco tutte queste modifiche per un aggiornamento che dovrebbe migliorare, invece crea problemi. Comunque grazie mille.

[bernds54142754]

Seit dem letzten Update öffnet sich kein Foto mehr, der Bildschirm flackert ständig in weiß.

[jane-e]

@bernds54142754 

Do this: Preferences > Technology Previews > Enable "Deactivate Native Canvas" > Restart Photoshop

Jane

[trebron]

Bei mir auch!

"Do this: Preferences > Technology Previews > Enable "Deactivate Native Canvas" > Restart Photoshop"

Bitte auf deutsch! 

 

[jane-e]

Bitte auf deutsch!

(Please in German.)

By @trebron

There is a translate button at the bottom of each message Trebon. This is an international forum that supports many languages. You can write in your preferrered language and translate any replies.

Jane

[bernds54142754]

perfekt, lieben Dank

[lasse98A1]

I have the newest version of photoshop and I checked native canvas option but I dont have the “Older GPU mode (pre 2016)” option to check?

[Kevin Stohlmeyer]

HI @lasse98A1 if you are on a Mac that option is not available.

[STUDIO36097914a69x]

[Kevin Stohlmeyer]

@STUDIO36097914a69x this is a completely unrelated issue to this post. Please start a new thread with details on your specific issue.