P: Photoshop 24.3 Strobes in Black and White when Opening files

[kathyv29656185]

when attempting to open a photo in Photoshop on my HP Laptop, details below, the photo appears in the layers tab bottom right, but not in the workspace /desktop: It is a constant Black / White strobe. The desktop /workspace flashes Black and white

.
Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installed RAM 16.0 GB (15.9 GB usable)

System type 64-bit operating system, x64-based processor

Edition Windows 10 Pro
Version 21H2
Installed on ‎24/‎03/‎2021
OS build 19044.2604
Experience Windows Feature Experience Pack 120.2212.4190.0

[CShubert]

Hi @kathyv29656185 a couple things to try:

Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur? 

Go to Preferences > Technology Previews... and enable “Older GPU mode (pre 2016)” - Restart Photoshop. Does the problem persist?

[joachimr80101314]

I had the same problem as decribed. I followed your instructions and the problem is solved. Thanks a lot.

[Warneford12]

Worked like a dream Thank you

[Bettina238874773eyq]

I don't find my preferences. My english is not so good to translate it correctly into german

[kglad]

@Bettina238874773eyq 

[jane-e]

I don't find my preferences. My english is not so good to translate it correctly into german

By @Bettina238874773eyq

Hi Bettina,

If you can't find the Preferences panel, you may be on macOS.

• macOS: Photoshop menu > Preferences
• Windows OS: Edit menu > Preferences

There is a translate button at the bottom of the Reply window.

Jane

[nialakis]

Thank you 1000x CoryShubert.

The first recomandation solved my problem.

[DWLPHOTO]

Thanks

Dave

[devious]

There is a workaround that works for Windows 10, don't know if it works for
Mac but worth a try
Try this,
In Edit/preferences/Technology previews 1. click Older GPU mode (pre 2016)
2. click Deactivate native canvas.
Worked for me. Worth a try.

Dave T.

[DOCOPRODUCTION]

Thank you That's worked it out  

[Maciej29154657qhq8]

Thank you, it works! Older GPU mode (pre 2016)! I will explain in Polish now 🙂 Photoshop migające na czarno biało okno pliku, reszta paneli nie miga. Rozwiązanie problemu to: edycja> preferencje> zapowiedzi technologii> włączyć tryb starszych GPU (przed rokiem 2016)

[misty66]

Just ran into this issue and your solution worked perfectly. Thank you!

[robert29206327if5q]

HOORRAH!!!!! Thanks a bunch.

[Brenae Riverland]

I checked enable "Older GPUmode" and that solved my issue. Thank you.

[Memkart]

Thanks! Problem solved.

[Kim24968960iqiu]

This solution solved my issue as well. Thank you.

[Tom29524172t6i0]

This worked for me Thanks:

Go to Preferences > Technology Previews... and enable “Older GPU mode (pre 2016)” - Restart Photoshop

[Jake7706]

Thanks for the info Cory! I tried the first option, and that seemed to work fine.

[SiR29759574z78h]

thanks sir. workd out for me!

[elmaui]

Worked also for me, thanks a lot!

[thumbwave]

Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop - worked for me too on Win 10 where the layer would show up oaky but the workspace remained all white (on any file opened directly or through LR).

[lesliet67784970]

I got the flashing strobe when "Use Graphics Processor" was selected.

I selected "Deactivate Native Canvas" and that appeared to correct the problem.

NOTE: "Older GPU Mode (pre 2016)" is unchecked, and I'm using Windows 11 with an NVIDIA Quadro K420 GPU that supports DirectX 12. 

Thank you for the fix!

[ernestav92901926]

Thank you so much Cory!

[nordost]

Thank you. Everything worked out.