P: Photoshop 24.3 Strobes in Black and White when Opening files

[kathyv29656185]

when attempting to open a photo in Photoshop on my HP Laptop, details below, the photo appears in the layers tab bottom right, but not in the workspace /desktop: It is a constant Black / White strobe. The desktop /workspace flashes Black and white

.
Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installed RAM 16.0 GB (15.9 GB usable)

System type 64-bit operating system, x64-based processor

Edition Windows 10 Pro
Version 21H2
Installed on ‎24/‎03/‎2021
OS build 19044.2604
Experience Windows Feature Experience Pack 120.2212.4190.0

[The Happy Gardener]

Since the last Photoshop update V24.3 my images will not load correctly, the images apear as flashing white in full working screen. Has anyone else had this issue?

[NB, colourmanagement]

Adobe writing on GPU (video card) issues.

Here are some suggestions from Adobe for GPU issues.

First check the system requirements: https://helpx.adobe.com/photoshop/system-requirements.html

next:

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Also:

Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop have any bearing on the issue? 

And sometimes this helps:

Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.

Also try this:

Check your hardware acceleration settings and in particular turn off the Native Canvas.

Do that in Preferences>Technology Previews: 

check the tickbox for 'Deactivate Native Canvas' and uncheck 'Enable Native Canvas ', then restart Photoshop

Next step would be to go to Preferences > Technology Previews... and enable "Older GPU mode (pre 2016)", then restart Photoshop

Next step would be to disable the GPU in Photoshop preferences, then restart Photoshop

consider updating your graphics driver

I hope this helps

neil barstow, colourmanagement net :: adobe forum volunteer:: co-author: 'getting colour right'

google me "neil barstow colourmanagement" for lots of free articles on colour management

[Paand16]

Hola, tengo problemas con Photoshop porque lo abrí y empieza a alumbrar y a apagarse la pantalla... Lo desinstalé pero tampoco me funcionó.

¿Qué creen que podría ser? graciaas 

[Myra Ferguson]

In the following post, an Adobe Employee explains the strobing issue and offers some recommendations:

• P: Photoshop strobes black and white when attempting to open a photo in 24.3

[Manon28954484yr5c]

Bonjour, 

J'essaye d'ouvrir mes fichiers sur mon ordi et l'écran devient blanc/noir/blanc/noir en répétition.

Sur un autre ordinateur les fichiers s'ouvrent correctement.

Peu importe le fichier sur mon ordinateur, Photoshop s'ouvre mais le plan de travail bug, même si j'ai accès à mes calques, à mes outils, etc.

J'ai fais en début de semaine la dernière mise à jour, je ne sais pas si ça peut être le problème.

Si jamais quelqu'un a déjà eu ce problème, je suis preneuse de conseil ! 

[kglad]

@Manon28954484yr5c 

open photoshop>edit>preferences>technology preview>check "disable native canvas"

then restart photoshop

[Manon28954484yr5c]

Merci beaucoup ! Probléme résolu !

[Thom Reget]

PS suddenly started having nothing but a white screem in the workspace (see image) I uninstalled and reinstalled but same issue persists

[Maciej29295483zqeu]

Today after the update, I can't open the PSD file, it flashes black and white

Video:
https://sharing.clickup.com/clip/p/t2521584/e9640bc7-b6a9-405a-9689-c774eeeccced/screen-recording-20...

[Okan29280826osfk]

Hi. I want to use photoshop app but when I try to arrange width, height, resolution, the page that opens is constantly changing to black and white. What should I do or how can you help me?

[kglad]

@Okan29280826osfk 

open photoshop>edit>preferences>technology preview>check "disable native canvas"

then restart photoshop

=================================================

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from using the community>

[Anggie Liz29280049e6aa]

Hola, tengo problemas con Photoshop, no puedo abrir ni editar las fotografias, sale la imagen parpadeando en blanco y negro. He desinstalado el programa y luego he instalado la version anterior.

pero la aplicacion tarda un monton en descargar y no se completa

[Ged_Traynor]

@Anggie Liz29280049e6aa go to Edit > Preferences > Technology Previews and enable this option, then restart Photoshop

[Fr�d�ric Gouwy]

Bonjour. Quand j'ouvre mes docs Photoshop (png, psd...), le doc apparait blanc. Les calques aussi sont présent mais les vignettes sont transparentes (sauf le fond ou background). Je peux utiliser tous les outils mais je ne vois rien. Problème de preview ?

[Astonished_Dreamer5E60]

Hi @Fr�d�ric Gouwy 

Go to Preferences > Technology Previews... and enable “Older GPU mode (pre 2016)” - Restart Photoshop. Does the problem persist?

[Ged_Traynor]

@Fr�d�ric Gouwy if the above doesn't help, try going to Edit > Preferences > Technology Previews and enable this option, then restart Photoshop

[MagMac]

Photopshop 24.3.0 on Mac Studio.

Photoshop will now and then stutter/lag/flicker _once_ about every minutte, If I am for example using the lasso tool to draw a selection I will loose the selection when this happen.

Any clues how to slove this?

Thanks 🙂

[kglad]

open photoshop>edit>preferences>technology preview>check "disable native canvas"

then restart photoshop

<moved from cc desktop bugs>

[Mike_Gondek]

Try disabling the open GL or the graphics processor. You will need to restart Photoshop for that change to take effect.

[sylviem70548054]

my Ps is flicking constantly , can someone tell me why it is happening? 

[Ged_Traynor]

@sylviem70548054 go to Edit > Preferences > Technology Previews and enable this option, then restart Photoshop

[kburkard1]

up untill now I have never had a problem with Photoshop.  I open up a photo and it opens in raw no problem but when I go to open up the photo to process it from raw I get a white flashing screen and can not get rid of it unless I close the whole program....as I said no problems opening photos in Raw!! help  Keith Burkard

[Ramón Raúl Moya García]

Tengo problemas con Photoshop. Se abre perfectamente, pero cuando subo un archivo RAW y JPG el monitor empieza a titilar. La imagen se carga como una capa, pero no aparece en la mesa de trabajo.- En los últimos trabajos realizados estaba todo bien.-
Por favor, alguien me puede ayudar????

Muchas gracias.-

[kadir29328995biph]

program çalışmıyor. ekran siyah beyaz değişiklik baş gösterdi

[Ged_Traynor]

@kadir29328995biph go to Edit > Preferences > Technology Previews and enable this option, then restart Photoshop