P: Photoshop 25.9.0 Generative fill not working (something went wrong, please try again)

[Lydia Webster]

Every time I try Generative expand or fill the progress bar pops up, gets 1/3rd of the way through then it errors out with a message that says "Something went wrong, please try again"

I've unintalled and reinstalled photoshop, and this issue still persists. How can I fix this so that genertive fill will work again? I rely on this tool heavily to fix images so they work for publications and i need this to be fixed.

[divinityrose]

That doesn't really explain why it was there and worked two nights ago for
me and now it's gone

[Michael J McDonald]

That's true. Maybe someone in the group will be able to explain this get us back on track.

[예덕376024208sbr]

어제까지만 해도 잘 되던게 갑자기 오늘 아침에 실행할려고 하니까 안되기 시작했습니다 저만그런거 아닌거같은데 이거 왜이러나요 삭제 재설치 이미 해봤습니다.

[mutabora]

Das Tool - Generative Füllung - arbeitet nicht. Ich bekomme immer nur die Fehlermeldung "Ein Fehler ist aufgetreten. Bitte versuchen sie es erneut". Was kann ich tun?

[Lord Gerber]

I have the same issue. Updated Photoshop, checked firewall settings, rebooted the PC... nothing worked.

[gobo42]

I am having exactly the same issue after updating Photoshop to v25.9. Gernerative AI worked fine this morning before upgrading but now getting the "Something went wrong. Please try again error.." As others have noted I have reinstalled PS, rebooted, checked firewall settings, etc. Error still happening.

[Micah Snacks]

Same. Please help Adobe!

[Arjunbir Singh]

Please try to Press and Hold  Shift and then open photoshop.
It will ask if you wish to Skip Loading optional and third party plugins.
Click on Yes and then check if it works.
If it works, then you may reset Photoshop preferences but it would remove any plugins,action or presets and you will have to reimport them again.
Use this link for complete instructions to reset photoshop preferences: https://helpx.adobe.com/in/photoshop/using/preferences.html
Search for Reset Photoshop Preferences> Manually

[hpac-kim]

Same issue here.  Seems to be a bug since there are a lot of people just today saying it's a problem.

[Shelby32330200k856]

I'm having the same issue. It was working about two hours ago and all of a sudden just stopped. I've updated, re-installed and still having the issue. Glad to know it's not just me 

[Victoria27445367olfy]

I am also having the same issue 😕

It seems like we are all having this issue at the same time... Maybe it is something on Adobe's end?

[Justin37602034ff7h]

Having the same issue

[gobo42]

It's got to be something on Adobe's end. I just tried generative fill on my other computer that PS has not been updated and got the same error. 😞

[MAbusharif]

Same here, still getting the error

[Ante376021755w1o]

I have a same problem like for 2 hours now 

[Thresy]

Same problem here. 😕

[adhirajs81831186]

im having the same issue. I think its down given the responses on this thread. ANNOYING. adobe is so frustrating and clunky fr.

[Brian225672596qs8]

Having this issue now too

[Kyle327203590axh]

This may be a global issue. Everyone in my company on Photoshop experiencing this.

[Mihir37602194406s]

It must be, nobody in my workplace can access it either

[hpac-kim]

Maybe they're trying to show us just how much we've come to rely on this tool in a very short amount of time.


Kim Leary (she/her)

Marketing & Communications Manager

Homeward Pet Adoption Center

(personal information redacted)

[Micah Snacks]

I had the same thought 🤣

[Lynden37602980mxv1]

Same issue for me too.  I'm pleased that it isn't just me, so hope Adobe will fix the problem soon.

[Omar376030233aui]

Same issue for me, started maybe 2 hours ago (3pm pacific time). How do we fix it? Im so close to finishing my current shoot

[Omar376030233aui]

IT JUST WORKED FOR ME