P: Photoshop 25.9.0 Generative fill not working (something went wrong, please try again)

[Lydia Webster]

Every time I try Generative expand or fill the progress bar pops up, gets 1/3rd of the way through then it errors out with a message that says "Something went wrong, please try again"

I've unintalled and reinstalled photoshop, and this issue still persists. How can I fix this so that genertive fill will work again? I rely on this tool heavily to fix images so they work for publications and i need this to be fixed.

[Jee23325213iat3]

Today is May 28th, 2024 and Photoshop has been updated to 25.9 and Generative Fill is still greyed out and doesn't work.

What gives?! Why does this problem keep happening??

I have to download beta version again to see if that will work.

[Jee23325213iat3]

I finally got it to work by signing out and signing back in.

[Maleéne]

I started having the same issue a few minutes ago. Tried all the advice, tips, resets, relaunch I've been reading on here and nothing is happening.  It's the same in Lightroom and Photoshop BETA. My generative fill is throwing errors the whole time. Has anyone been able to fix this. I see all the issues started to occure in May. Mine started happening now in August. How do I fix this please? 

[Tiffany24954448zyqq]

Same! It started happening to me and a colleague too, 1 hour ago. We both tried every step mentioned in this thread. 

[Maleéne]

I was reading that people said to reset the preferences. I couldn't find mine on my mac. After looking for newly 15min and following directions I gave up. I uninstalled everything, including Creative Cloud. Restarted my Mac and reinstalled everything from scratch. I tried the generative fill again in Photoshop Beta and it seems to be working so far like it did earlier today. 

I'd suggest reinstall everything Adobe related (like you just got a new computer) and see if that works. 

[Tiffany24954448zyqq]

That will give me too much of a headache with all the things I will have to restore like Actions, Brushes and Gradients. I'll just wait it out for a bit

[Maleéne]

I checked now and surprisingly all my brushes, actions and presets are all still here. But I get it. Maybe it's a bug that will get sorted out quickly.