P: Photoshop top menu bar is missing (File, Edit, Image..)

[tmpnsan]

I can no longer see the top Application Menu (File, Edit, etc.).  Running Win 10, 64 bit on an old HP Pavillion i5 with AMD Radeon HD 6300m Series (version 15.201.1151.1008) & Intel HD Graphics (version 8.15.10.2900).  In an attempt to fix, I disabled Intel Graphics but computer went black.  Rebooted and AMD Radeon driver had a big ! and had been disabled by windows.  So I turned Intel Graphics back on.  Hoping someone has a solution to make the Menu reappear.  If not, is there a way I can go back to previous version?

Thank you

{Moderator note: Edited the thread title}

[nikunj.m]

Hi,

We're sorry about the trouble with Photoshop due to the missing menu bar. Please check out the conversation here: https://feedback.photoshop.com/conversations/photoshop/photoshop-2020-menu-bar-missing/5f5f462c4b561...

Please let us know if the suggested solution helps!

Regards,

Nikunj

[JJMack]

Your Workspace looks like its messed upped try resetting it see if the Tool option bar and Tool Bar Dock to Photoshop's window frame.

[War Unicorn]

My first thought was, "video driver." (It's always the video driver...well...*most* of the time.)

Definitely check out the thread Nikunj linked to.

[TofuMachin · Accepted solution]

Thanks All,

It took a few days and its not perfect but I have a workaround. Apparently it doesnt like duel graphics cards. If I go into device manager and disable one of them then I can run Photoshop with no issues. Just means I have to keep disabling and enabling a graphics card but at least I can carry on with my work for now.

[War Unicorn]

Yay, glad to see you have it sorted! 🙂

From what I understand, the reason for dual graphics adapters are for devices such as laptops, presumably to save on battery power when the extra power isn't required. Is this your case? If it were me, I'd just leave the weaker GPU disabled and deal with the power drain. That's just me, though.

[NATHANIEL98A2]

Quick solution 

Go to power options. 

Use balanced.

Go to change plan settings 

Restore settings for this plan.

This worked for me.

Thanks 

[Hunvu Oluwaseyi]

Yes I have same experience, but I don't think it safe that way, it way bigger for me. This is frustrating 😞