P: Photoshop v26.9 & 26.10 crash when opening JPEG on Windows

Report · Aug 17, 2025

Hello, I have a problem with Photoshop: the software systematically crashes as soon as I try to import a JPG file. I've already tried several solutions: Uninstall and reinstall Photoshop, Uninstall Adobe Creative Cloud, Update my graphics drivers, Check my system compatibility (everything is indicated as compatible). Unfortunately, nothing works. Could this problem be with Adobe, or is there another avenue to explore?

{Post translated for discoverability}

Report · Sep 01, 2025

I am trying to open files in Photoshop and when I do, I get the hourglass then Photoshop closes on me. I didn't have any issues a few days ago, it just started today.

Report · Sep 02, 2025

Hello,

I am facing a lot of trouble with Photoshop recently, every time i drag n drop or import any image file, it crashes. I have tried disabling GPU, changing scratch disk, completely removing creative cloud and reinstalling PS, tried previous 3 versions 26.8....till the latest one.

None of it works. And it is really frustrating, since i have deadlines to meet and i cannot accomplish anything at the moment please guide me. Its really Urgent.

Thank you,
Yuvraj

Report · Sep 02, 2025

Can you open these files in the standard way? (File > Open, or double-click in the file browser).

Drag and drop, and the Place command, both create smart objects. If that fails, that could perhaps narrow the problem down.

Also, please post the full Help > System Info from Photoshop. Just paste into a reply.

Report · Sep 02, 2025

Hey, no i cannot open these files the standard way as well.

Here is the System Info, Thank you:

Adobe Photoshop Version: 26.10.0 20250811.r.7 595d3a6 x64 (final, Release)
Number of Launches: 2
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.26100.5074
System architecture: Intel CPU Family:6, Model:14, Stepping:13, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 2592 MHz
Built-in memory: 16236 MB
Free memory: 11585 MB
Memory available to Photoshop: 11965 MB
Memory used by Photoshop: 78 %
Crash Handler: Adobe
DCX Version: 9.11.0
SAM SDK Version: 14.3.1
ACP.local Status:
- SDK Version: 5.8.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.7.0.5
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: v5.3.2
Adobe Firefly: Please use any generative AI feature to view the latest version.
OpenColorIO version: 2.4.2
C2PA library version: adobe_c2pa/0.14.2 c2pa-rs/0.43.0
NGL Version: 1.42.0.5
Chalkboard: Disabled.
Chalkboard Doc Create: Disabled.
D3D12Warp renderer: Disabled.
Precise Color Management for HDR Display: Disabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 0
Image tile size: 1024K
Image cache levels: 4
Font Preview: Large
HarfBuzz Version: 8.4.0
TextEngine: ATE 7.9.0 (d611361)
======= GPU
Native API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 0
useOpenCL: 0
isGPUCapable: 1
isGPUAllowed: 1
GPUName: NVIDIA GeForce GTX 1650
GPUVendor: NVIDIA
NVIDIA GeForce GTX 1650 UNKNOWN, NVIDIA
Intel(R) UHD Graphics 630 INTEL_UHD_GRAPHICS_630, INTEL
IsNativeGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 3,935 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 0
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.1
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (1920, 1080)
Display scale: 1
Main Display
Display Type: SDR
Display Profile: sRGB IEC61966-2.1
Display: 2
Display Bounds: (-1920, 0) -> (0, 1080)
Display scale: 1
Display Type: SDR
Display Profile: sRGB IEC61966-2.1
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=43940522 -comment=Photoshop Version: Adobe Photoshop 26.10.0 20250811.r.7 595d3a6 x64

[1 ms]
Start GetSnifferResult

[1119 ms]
Start sniffer 2025-09-03 11:10:32
# Photoshop Version: Adobe Photoshop 26.10.0 20250811.r.7 595d3a6 x64
C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=43940522 -comment=Photoshop Version: Adobe Photoshop 26.10.0 20250811.r.7 595d3a6 x64

{62 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY21
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1650 index=0)

Display 1
Display: \\.\DISPLAY1
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,920, 0) -> (0, 1,080)
Dimensions: (1,920 1,080)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=Intel(R) UHD Graphics 630 index=1)

# devices: 2
Device 0
Name: NVIDIA GeForce GTX 1650
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY21
GPU accessible RAM: 3,935 MB
VRAM: 3,935 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,512 MB
API version: 12.1 (12.1)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2025-08-07 000000.000000-000
Driver age: 1 month
Driver version: 32.0.15.8097
Supports UMA: UNSUPPORTED
D3D-ID: 8081

Device 1
Name: Intel(R) UHD Graphics 630
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,640 MB
VRAM: 128 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,512 MB
API version: 12.1 (12.1)
Device version: 12.0 (12.0)
Vendor name: INTEL
Model: INTEL_UHD_GRAPHICS_630
Driver date: 2019-05-28 000000.000000-000
Driver age: 76 months
Driver version: 26.20.100.6911
Supports UMA: SUPPORTED
D3D-ID: 16027
End platform native
{360 ms}

{360 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: NVIDIA GeForce GTX 1650
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,294 MB
VRAM: 4,294 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 110 GB / s
Compute score: 1,311.97
Device name string: NVIDIA GeForce GTX 1650
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: Intel(R) UHD Graphics 630
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,809 MB
VRAM: 6,809 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (OpenCL 2.1 )
Device version: 2.1 (OpenCL 2.1 NEO )
Vendor name: INTEL
Model: INTEL_UHD_GRAPHICS_630
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 22 GB / s
Compute score: 186.469
Device name string: Intel(R) UHD Graphics 630
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{1059 ms}

Exit code kExitNormal
End sniffer 2025-09-03 11:10:33
[kStatusNormal, kExitNormal]

[1119 ms]
Finish RunAllAPIs

[1123 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970739426296946835
GUIDBucket:
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (CompositingDocumentTabUI): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2025\
Temporary file path: C:\Users\Asus\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 475.9G, 80.0G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\

Installed components:
ACE.dll ACE 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
act_tracing.dll Adobe Common Toolkit 1.0.68
AdobeLinguistic.dll Adobe Linguistic Library 792708d
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2025/04/29-08:14:41 79.7bc3f9c 79.7bc3f9c
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.e3adea7 79.e3adea7
AdobeXMP.dll Adobe XMP Core 2025/03/06-19:12:03 79.9690a87 79.9690a87
AdobeXMPFiles.dll Adobe XMP Files 2025/03/06-19:12:03 79.9690a87 79.9690a87
AdobeXMPScript.dll Adobe XMP Script 2025/03/06-19:12:03 79.9690a87 79.9690a87
AGM.dll AGM 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2025/04/09-06:36:00 79.1939c22 79.1939c22
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 29.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
AXE8SharedExpat.dll AXE8SharedExpat 2025/03/06-19:12:03 79.4abff3a 79.4abff3a
AXEDOMCore.dll AXEDOMCore 2025/03/06-19:12:03 79.4abff3a 79.4abff3a
BIB.dll BIB 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
BIBUtils.dll BIBUtils 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
CoolType.dll CoolType 2025/04/27-19:09:42 79.458e2f3 79.458e2f3
CRClient.dll Adobe Crash Reporter Client DLL 26.5.0.202506270759_7140322
DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll Adobe DVA 2025 25.2.0
dvaadameve.dll Adobe DVA 2025 25.2.0
dvaappsupport.dll Adobe DVA 2025 25.2.0
dvaaudiodevice.dll Adobe DVA 2025 25.2.0
dvaaudiotoolkit.dll Adobe DVA 2025 25.2.0
dvacore.dll Adobe DVA 2025 25.2.0
dvacrashhandler.dll Adobe DVA 2025 25.2.0
dvaevefactory.dll Adobe DVA 2025 25.2.0
dvamarshal.dll Adobe DVA 2025 25.2.0
dvamediatypes.dll Adobe DVA 2025 25.2.0
dvametadata.dll Adobe DVA 2025 25.2.0
dvametadataapi.dll Adobe DVA 2025 25.2.0
dvametadataUI.dll Adobe DVA 2025 25.2.0
dvanet.dll Adobe DVA 2025 25.2.0
dvaplayer.dll Adobe DVA 2025 25.2.0
dvascripting.dll Adobe DVA 2025 25.2.0
dvastorage.dll Adobe DVA 2025 25.2.0
dvatemporalxmp.dll Adobe DVA 2025 25.2.0
dvatransport.dll Adobe DVA 2025 25.2.0
dvaui.dll Adobe DVA 2025 25.2.0
dvauxphost.dll Adobe DVA 2025 25.2.0
dvauxpui.dll Adobe DVA 2025 25.2.0
dvavulcansupport.dll Adobe DVA 2025 25.2.0
dvaworkspace.dll Adobe DVA 2025 25.2.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-9.0.1-uxp
dynamiclink.dll Adobe DVA 2025 25.2.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc74.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2025/03/06-19:12:03 79.6311509 79.6311509
libcrypto-3-x64.dll The OpenSSL Toolkit 3.0.14
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libssl-3-x64.dll The OpenSSL Toolkit 3.0.14
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll Adobe DVA 2025 25.2.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2025/03/11-13:46:07 79.a22178b 79.a22178b
onnxruntime.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
opencv_world4110.dll OpenCV library 4.11.0
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2025 26.10
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 12.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 12.0.0.14
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2025 26.10
PSViews.dll Adobe Photoshop 2025 26.10
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
SVGRE.dll SVGRE 79.9f41d70 79.9f41d70
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
Unified Extensibility Platform uxp-9.0.1-uxp
UPIC 2.6.0

Required plugins:

Accented Edges 26.10 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 26.10 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 26.10 - from the file “Filter Gallery.8bf”
Average 26.10 - from the file “Average.8bf”
Bas Relief 26.10 - from the file “Filter Gallery.8bf”
BMP 26.10 - from the file “Standard MultiPlugin.8bf”
Camera Raw 17.5 - from the file “Camera Raw.8bi”
Camera Raw Filter 17.5 - from the file “Camera Raw.8bi”
Chalk && Charcoal 26.10 - from the file “Filter Gallery.8bf”
Charcoal 26.10 - from the file “Filter Gallery.8bf”
Chrome 26.10 - from the file “Filter Gallery.8bf”
Cineon 26.10 - from the file “Cineon.8bi”
Clouds 26.10 - from the file “Clouds.8bf”
Color Halftone 26.10 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 26.10 - from the file “Filter Gallery.8bf”
Conté Crayon 26.10 - from the file “Filter Gallery.8bf”
Craquelure 26.10 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 26.10 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 26.10 - from the file “Standard MultiPlugin.8bf”
Crosshatch 26.10 - from the file “Filter Gallery.8bf”
Crystallize 26.10 - from the file “Standard MultiPlugin.8bf”
Cutout 26.10 - from the file “Filter Gallery.8bf”
Dark Strokes 26.10 - from the file “Filter Gallery.8bf”
De-Interlace 26.10 - from the file “Standard MultiPlugin.8bf”
Dicom 26.10 - from the file “Dicom.8bi”
Difference Clouds 26.10 - from the file “Clouds.8bf”
Diffuse Glow 26.10 - from the file “Filter Gallery.8bf”
Displace 26.10 - from the file “Standard MultiPlugin.8bf”
Dry Brush 26.10 - from the file “Filter Gallery.8bf”
Entropy 26.10 - from the file “statistics.8ba”
Export Color Lookup Tables 26.10 - from the file “Export3DLUT.8be”
Extrude 26.10 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 26.10 - from the file “FastCore.8bx”
Fibers 26.10 - from the file “Standard MultiPlugin.8bf”
Film Grain 26.10 - from the file “Filter Gallery.8bf”
Filter Gallery 26.10 - from the file “Filter Gallery.8bf”
Fresco 26.10 - from the file “Filter Gallery.8bf”
Glass 26.10 - from the file “Filter Gallery.8bf”
Glowing Edges 26.10 - from the file “Filter Gallery.8bf”
Grain 26.10 - from the file “Filter Gallery.8bf”
Graphic Pen 26.10 - from the file “Filter Gallery.8bf”
Halftone Pattern 26.10 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 26.10 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 26.10 - from the file “HDRMergeUI.8bf”
HSB/HSL 26.10 - from the file “Standard MultiPlugin.8bf”
IFF Format 26.10 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 26.10 - from the file “Filter Gallery.8bf”
JPEG 2000 26.10 - from the file “JPEG2000.8bi”
Kurtosis 26.10 - from the file “statistics.8ba”
Lens Blur 26.10 - from the file “Lens Blur.8bf”
Lens Correction 26.10 - from the file “Lens Correction.8bf”
Lens Flare 26.10 - from the file “Standard MultiPlugin.8bf”
Liquify 26.10 - from the file “Liquify.8bf”
Matlab Operation 26.10 - from the file “ChannelPort.8bf”
Maximum 26.10 - from the file “statistics.8ba”
Mean 26.10 - from the file “statistics.8ba”
Measurement Core 26.10 - from the file “MeasurementCore.8me”
Median 26.10 - from the file “statistics.8ba”
Mezzotint 26.10 - from the file “Standard MultiPlugin.8bf”
Minimum 26.10 - from the file “statistics.8ba”
MMXCore Routines 26.10 - from the file “MMXCore.8bx”
Mosaic Tiles 26.10 - from the file “Filter Gallery.8bf”
Multiprocessor Support 26.10 - from the file “MultiProcessor Support.8bx”
Neon Glow 26.10 - from the file “Filter Gallery.8bf”
Note Paper 26.10 - from the file “Filter Gallery.8bf”
NTSC Colors 26.10 - from the file “NTSC Colors.8bf”
Ocean Ripple 26.10 - from the file “Filter Gallery.8bf”
OpenEXR 26.10 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 26.10 - from the file “Filter Gallery.8bf”
Palette Knife 26.10 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 26.10 - from the file “Filter Gallery.8bf”
Paths to Illustrator 26.10 - from the file “Standard MultiPlugin.8bf”
PCX 26.10 - from the file “PCX.8bi”
Photocopy 26.10 - from the file “Filter Gallery.8bf”
Picture Package Filter 26.10 - from the file “ChannelPort.8bf”
Pinch 26.10 - from the file “Standard MultiPlugin.8bf”
Pixar 26.10 - from the file “Pixar.8bi”
Plaster 26.10 - from the file “Filter Gallery.8bf”
Plastic Wrap 26.10 - from the file “Filter Gallery.8bf”
Pointillize 26.10 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 26.10 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 26.10 - from the file “PBM.8bi”
Poster Edges 26.10 - from the file “Filter Gallery.8bf”
Radial Blur 26.10 - from the file “Standard MultiPlugin.8bf”
Radiance 26.10 - from the file “Radiance.8bi”
Range 26.10 - from the file “statistics.8ba”
Render Color Lookup Grid 26.10 - from the file “Export3DLUT.8be”
Reticulation 26.10 - from the file “Filter Gallery.8bf”
Ripple 26.10 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 26.10 - from the file “Filter Gallery.8bf”
Save for Web 26.10 - from the file “Save for Web.8be”
ScriptingSupport 26.10 - from the file “ScriptingSupport.8li”
Shear 26.10 - from the file “Standard MultiPlugin.8bf”
Skewness 26.10 - from the file “statistics.8ba”
Smart Blur 26.10 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 26.10 - from the file “Filter Gallery.8bf”
Solarize 26.10 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 26.10 - from the file “Filter Gallery.8bf”
Spherize 26.10 - from the file “Standard MultiPlugin.8bf”
Sponge 26.10 - from the file “Filter Gallery.8bf”
Sprayed Strokes 26.10 - from the file “Filter Gallery.8bf”
Stained Glass 26.10 - from the file “Filter Gallery.8bf”
Stamp 26.10 - from the file “Filter Gallery.8bf”
Standard Deviation 26.10 - from the file “statistics.8ba”
Substance 3D Viewer NO VERSION - from the file “Substance3DViewerForPs.8bi”
Sumi-e 26.10 - from the file “Filter Gallery.8bf”
Summation 26.10 - from the file “statistics.8ba”
Targa 26.10 - from the file “Standard MultiPlugin.8bf”
Texturizer 26.10 - from the file “Filter Gallery.8bf”
Tiles 26.10 - from the file “Standard MultiPlugin.8bf”
Torn Edges 26.10 - from the file “Filter Gallery.8bf”
Twirl 26.10 - from the file “Standard MultiPlugin.8bf”
Underpainting 26.10 - from the file “Filter Gallery.8bf”
Vanishing Point 26.10 - from the file “VanishingPoint.8bf”
Variance 26.10 - from the file “statistics.8ba”
Water Paper 26.10 - from the file “Filter Gallery.8bf”
Watercolor 26.10 - from the file “Filter Gallery.8bf”
Wave 26.10 - from the file “Standard MultiPlugin.8bf”
WIA Support 26.10 - from the file “WIASupport.8li”
Wind 26.10 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 26.10 - from the file “WBMP.8bi”
ZigZag 26.10 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 9.4.1.1 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-9.4.1\"
CmdN: 1.26.27
FMS: 1.10.9
UAM: 1.3.1
UAB: 2.18.0-17
UAB4: 5.38.0
AXT: 1.0.5
Loaded at: 155 ms - launch time impact: 0 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.19.0.0 - from the file "Required Folder"
Loaded at: 4002 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 30.29.3.0 - from the file "Required Folder"
Share Panel (Loaded) 1.0.22.0 - from the file "Required Folder"
Loaded at: 157 ms - launch time impact: 0 ms
In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder"
Loaded at: 161 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.51.4.0 - from the file "Required Folder"
Loaded at: 3496 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 4.11.89.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_89\"
CAPTURE: 2.0.41 STOCK: 4.2.7
Neural Filters (Prepared) 1.15.0.102 - from the file "Required Folder"
Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"
Photoshop Adjustments Panel (Loaded) 2.3.7.0 - from the file "Required Folder"
Loaded at: 4003 ms - launch time impact: 0 ms
Photoshop UXP Export-As (Prepared) 5.12.1.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.8.6.0 - from the file "Required Folder"
Loaded at: 4003 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"
IC popup message (Loaded) 1.0.0.0
Loaded at: 3558 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 3559 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2507.128.0.9 - from the file "Required Folder"
Loaded at: 4005 ms - launch time impact: 0 ms
Scan time: 0 ms - entries: 43

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_89\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_89\extensions\capture\capture.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_89\extensions\stock-panel-licensing\index.html”
Export As 4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_11_89\manager.html”

Installed TWAIN devices: NONE

Report · Sep 02, 2025

also if i goto prefrences>camera raw it crashes. I dont know if that helps.

so far i tried using just one moniter and forcing photoshop to use the NVIDIA graphics card only, still nothing works.

Report · Sep 03, 2025

Thanks for the details!

Here are a couple of things that you can try:

1. Try reinstalling the Camera Raw plugin using the link: https://adobe.ly/41y9MPz

2. As per the System info, the Intel drivers are 72 months old. You can try configuring the GPUs to check if that makes a difference. You can check out the steps here: https://adobe.ly/46j4ZEm

Let us know how it goes!
Thanks,
Nikunj

Report · Sep 03, 2025

I did both things you suggested. It works perfectly fine now. Thank you Nikunj! I cannot thank you enough!

Report · Sep 04, 2025

Photoshop crashes when opening anything but Photoshop documents. Tested TIFFs and JPEGs. No fonts in documents tested. Tested multiple files that will open with other apps (GIMP). Win 11 machine. Photoshop will open native Photoshop documents just fine. Did the following troubleshooting with no effect:

Rebooted multiple times with each change.

Made sure Photoshop was updated. It was.

Updated GPU drivers

Allocated more RAM for use

Allocated more scratch disks

Disabled graphics processor

Disabled plugins

Reset preferences

Uninstalled/Reinstalled

Tried 3 other older versions

Current workaround is to upload TIFF to web based Photoshop and download it as a Ps doc to edit.

Latest crash report on trying to open a good TIFF file:

<?xml version="1.0"?>

<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">

<gpu>

</gpu>

</thread>

</backtrace>

</registerSet>

</binaryImageSet>

Mini

</dumpType>

</hbLogSessionDllStatus>

</crash>

78e567ff-cb47-4b19-9936-acc88ddd51d0

</sessionId>

</crashreport>

Report · Sep 04, 2025

Hey @Rasterize2025

Welcome to the Photoshop community, and thank you for sharing details regarding the crash you're seeing! I found a crash report for you on our end and reached out to the team for help. In the meantime, may I ask if this started previously? I see you mentioned you tested previous versions and still see the issue, but did this just start happening?

Are you seeing any sort of error message?

^CM

Report · Sep 05, 2025

Hey CM,
It's been a week or two since I opened a TIFF file so I can't really
pinpoint when this might have started happening. Been doing a lot of work
in Illustrator so I was a bit taken aback when this started happening on
Tuesday, the 2nd. No error message. Ps just crashes and closes. I did get
it to start generating and sending crash reports during my troubleshooting
process.
I got the email on trying to disable Tiff and Jpeg support in the Camera
Raw Settings and replied that it actually crashed Ps when I clicked on the
box. Interesting. Replied with a crash report to that email. Thanks for all
the help!

Report · Sep 04, 2025

The team would like you to try the following steps:

Please try Photoshop > Preferences > File Handling and disabling JPEG and TIFF support under the Camera Raw settings. Let us know if this helps, we'll know where to go from there. 🙂

^CM

Report · Sep 04, 2025

it looks like you have two video cards- a built in one (typically part of the cpu / motherboard) and a gtx 1660. It also appears that you installed the latest game ready driver (the gtx card drivers), which unless you really need you shouldn't bother with it.

Install the studio driver dated August 12 and you probably should be good.

https://www.nvidia.com/en-us/drivers/results/

Report · Sep 05, 2025

I updated it as part of my troubleshooting this issue. Nevertheless, I
downloaded the NVIDA Studio Driver 580.97 (Aug 12, 2025 release) and
installed it. I rebooted the system and checked to verify that the driver
was installed. I opened Ps and tried to open a Tiff file. It crashed. I
opened Ps again and tried the "Camera Raw Preferences" box. Ps
crashed again.

Report · Sep 05, 2025

I updated it as part of my troubleshooting this issue. Nevertheless, I downloaded the NVIDA Studio Driver 580.97 (Aug 12, 2025 release) and installed it. I rebooted the system and checked to verify that the driver was installed. I opened Ps and tried to open a Tiff file. It crashed. I opened Ps again and tried the "Camera Raw Preferences" box. Ps crashed again.

Report · Sep 05, 2025

Crashes when I click on the "Camera Raw Preferences" box.

[image: image.png]

Generates the following crash report:

clientVersion="26.5.0.202506270759_7140322" applicationName="Adobe
Photoshop" applicationVersion="26.10.0" build="20250811.r.7"
source="Windows-Client" crashType="n/a">

timeoffset="-420" timezone="US Mountain Standard Time"
crsessionduration="56"/>

applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US"
ram="32615" machine="Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz"
model="Intel64 Family 6 Model 158 Stepping 10" cpuCount="12" cpuType="8664"
cpuFreq="2592 MHz" processorArchitecture="9"/>

adapterRAM="5.8 GB" caption="NVIDIA GeForce GTX 1660 Ti"
description="NVIDIA GeForce GTX 1660 Ti"
driverDate="20250807000000.000000-000" driverVersion="32.0.15.8097"
videoModeDescription="1920 x 1080 x 4294967296 colors"
pnpDeviceID="PCI\VEN_10DE&DEV_2191&SUBSYS_13431025&REV_A1\4&2D33CDAE&0&0008"
installedDisplayDrivers="nvldumdx.dll"/>

adapterRAM="" caption="DisplayLink USB Device" description="DisplayLink USB
Device" driverDate="20241218000000.000000-000" driverVersion="11.5.6380.0"
videoModeDescription=""
pnpDeviceID="USB\VID_17E9&PID_4323&MI_01\7&392546E7&2&0001"
installedDisplayDrivers=""/>

description="Intel(R) UHD Graphics 630"
driverDate="20190308000000.000000-000" driverVersion="25.20.100.6617"
videoModeDescription="1920 x 1080 x 4294967296 colors"
pnpDeviceID="PCI\VEN_8086&DEV_3E9B&SUBSYS_13431025&REV_00\3&11583659&0&10"
installedDisplayDrivers="igd10iumd64.dll,igd12umd64.dll,igdumdim64.dll"/>

adapterCompatibility="DisplayLink" adapterRAM="" caption="DisplayLink USB
Device" description="DisplayLink USB Device"
driverDate="20241218000000.000000-000" driverVersion="11.5.6380.0"
videoModeDescription="1920 x 1080 x 4294967296 colors"
pnpDeviceID="USB\VID_17E9&PID_4323&MI_00\7&392546E7&2&0000"
installedDisplayDrivers=""/>

instruction="0x00007FFA8C4B81C3">

symbolname="OpenAdapter12"/>

symbolname="OpenAdapter12"/>

symbolname="OpenAdapter12"/>

symbolname="OpenAdapter12"/>

symbolname="D3D12GetInterface"/>

symbolname="CTJPEGWarningHandler::operator="/>

symbolname="CTJPEGWarningHandler::operator="/>

symbolname="CTJPEGWarningHandler::operator="/>

symbolname="CTJPEGWarningHandler::operator="/>

symbolname="CTJPEGWarningHandler::operator="/>

symbolname="CTJPEGWarningHandler::operator="/>

symbolname="CTJPEGWarningHandler::operator="/>

symbolname="CTJPEGWarningHandler::operator="/>

symbolname="CTJPEGWarningHandler::operator="/>

symbolname="CTJPEGWarningHandler::operator="/>

symbolname="CTJPEGWarningHandler::operator="/>

symbolname="CTJPEGWarningHandler::operator="/>

symbolname="CTJPEGWarningHandler::operator="/>

symbolname="CTJPEGWarningHandler::operator="/>

symbolname="EntryFI"/>

symbolname="CreateObject"/>

symbolname="CreateObject"/>

symbolname="zip_unchange_archive"/>

symbolname="zip_unchange_archive"/>

symbolname="EntryFM"/>

symbolname="InputOutputHBImpl::getUpdatedInputClusters"/>

symbolname="WREncodingMap::FixedSize"/>

symbolname="WREncodingMap::FixedSize"/>

symbolname="WREncodingMap::FixedSize"/>

symbolname="OptycaStrike::SetEndStyle"/>

symbolname="OptycaStrike::SetEndStyle"/>

symbolname="OptycaStrike::SetEndStyle"/>

symbolname="OptycaImpl::SetSpacingToFit"/>

symbolname="OptycaImpl::SetSpacingToFit"/>

symbolname="OptycaImpl::SetSpacingToFit"/>

symbolname="OptycaImpl::SetSpacingToFit"/>

symbolname="OptycaImpl::SetSpacingToFit"/>

symbolname="OptycaImpl::SetSpacingToFit"/>

symbolname="OptycaImpl::SetSpacingToFit"/>

symbolname="OptycaImpl::SetSpacingToFit"/>

symbolname="OptycaImpl::SetSpacingToFit"/>

symbolname="OptycaImpl::SetSpacingToFit"/>

symbolname="OptycaImpl::SetSpacingToFit"/>

symbolname="OptycaImpl::SetSpacingToFit"/>

symbolname="OptycaImpl::SetSpacingToFit"/>

symbolname="OptycaImpl::SetSpacingToFit"/>

symbolname="OptycaImpl::SetSpacingToFit"/>

symbolname="OptycaImpl::SetSpacingToFit"/>

symbolname="OptycaImpl::SetSpacingToFit"/>

symbolname="OptycaImpl::SetSpacingToFit"/>

symbolname="acp::local::net::ACPLHttpTransferClientFactory::operator="/>

symbolname="WRFontContextComponent::Access"/>

symbolname="WRFontContextComponent::Access"/>

symbolname="WRFontContextComponent::Access"/>

symbolname="CallWindowProcW"/>

symbolname="SendMessageW"/>

symbolname="GetWindowDpiAwarenessContext"/>

symbolname="KiUserCallbackDispatcher"/>

symbolname="NtUserMessageCall"/>

symbolname="SendMessageW"/>

symbolname="SendMessageW"/>

symbolname="SendMessageW"/>

symbolname="ImageList_Write"/>

symbolname="DSA_Sort"/>

symbolname="CallWindowProcW"/>

symbolname="CallWindowProcW"/>

symbolname="acp::local::net::ACPLHttpTransferClientFactory::operator="/>

symbolname="OptycaImpl::SetSpacingToFit"/>

symbolname="CallWindowProcW"/>

symbolname="IsWindowUnicode"/>

symbolname="IsDialogMessageW"/>

symbolname="WREncodingMap::GetUTFMapping"/>

symbolname="WREncodingMap::GetUTFMapping"/>

symbolname="OptycaImpl::GetOptycaMainFont"/>

symbolname="OptycaImpl::GetOptycaMainFont"/>

symbolname="OptycaImpl::GetOptycaMainFont"/>

symbolname="OptycaImpl::GetOptycaMainFont"/>

symbolname="OptycaStrike::SetEndStyle"/>

symbolname="OptycaStrike::SetEndStyle"/>

symbolname="OptycaImpl::SetSpacingToFit"/>

symbolname="OptycaImpl::SetSpacingToFit"/>

symbolname="OptycaImpl::SetSpacingToFit"/>

symbolname="OptycaImpl::SetSpacingToFit"/>

symbolname="acp::local::net::ACPLHttpTransferClientFactory::operator="/>

symbolname="InputOutputHBImpl::getOutputRuns"/>

symbolname="WRFontContextComponent::Access"/>

symbolname="InputOutputHBImpl::getOutputRuns"/>

symbolname="CallWindowProcW"/>

symbolname="CallWindowProcW"/>

symbolname="OWLWorkspaceBookmarkGetBuffer"/>

symbolname="OWLWorkspaceBookmarkGetBuffer"/>

symbolname="OWLWorkspaceBookmarkGetBuffer"/>

symbolname="DllMain"/>

symbolname="StrikeBuffer::GetTrailingWidth"/>

symbolname="CallWindowProcW"/>

symbolname="SendMessageW"/>

symbolname="GetWindowDpiAwarenessContext"/>

symbolname="KiUserCallbackDispatcher"/>

symbolname="NtUserMessageCall"/>

symbolname="SendMessageW"/>

symbolname="SendMessageW"/>

symbolname="SendMessageW"/>

symbolname="DllMain"/>

symbolname="OWLWorkspaceBookmarkGetBuffer"/>

symbolname="DllMain"/>

symbolname="CallWindowProcW"/>

symbolname="IsWindowUnicode"/>

symbolname="AIDE::PixelPartInfo::~PixelPartInfo"/>

symbolname="acp::local::net::ACPLHttpTransferClientFactory::operator="/>

symbolname="WRStrSafe::sprintf"/>

symbolname="AIDE::PixelPartInfo::~PixelPartInfo"/>

symbolname="OptycaStrike::GetXPosition"/>

symbolname="BaseThreadInitThunk"/>

symbolname="RtlUserThreadStart"/>

path="adobe\Photoshop.exe" version="26.10.0.7"/>

path="ntdll.dll" version="6.2.26100.4768"/>

path="kernel32.dll" version="6.2.26100.4768"/>

path="KERNELBASE.dll" version="6.2.26100.4946"/>

path="apphelp.dll" version="6.2.26100.4768"/>

path="AcGenral.dll" version="6.2.26100.4768"/>

path="msvcrt.dll" version="7.0.26100.4768"/>

path="sechost.dll" version="6.2.26100.4768"/>

path="shlwapi.dll" version="6.2.26100.4768"/>

path="user32.dll" version="6.2.26100.4946"/>

path="win32u.dll" version="6.2.26100.4946"/>

path="gdi32.dll" version="6.2.26100.4768"/>

path="gdi32full.dll" version="6.2.26100.4768"/>

path="msvcp_win.dll" version="6.2.26100.4768"/>

path="ucrtbase.dll" version="6.2.26100.4768"/>

path="ole32.dll" version="6.2.26100.4768"/>

path="combase.dll" version="6.2.26100.4768"/>

path="rpcrt4.dll" version="6.2.26100.4768"/>

path="advapi32.dll" version="6.2.26100.4652"/>

path="SHCore.dll" version="6.2.26100.4946"/>

path="shell32.dll" version="6.2.26100.4768"/>

path="WinTypes.dll" version="6.2.26100.4768"/>

path="userenv.dll" version="6.2.26100.2454"/>

path="mpr.dll" version="6.2.26100.1882"/>

path="sspicli.dll" version="6.2.26100.4484"/>

path="imm32.dll" version="6.2.26100.4484"/>

path="wintrust.dll" version="6.2.26100.4768"/>

path="ws2_32.dll" version="6.2.26100.4768"/>

path="crypt32.dll" version="6.2.26100.4768"/>

path="setupapi.dll" version="6.2.26100.4768"/>

path="adobe\tbbmalloc.dll"/>

path="adobe\tbb12.dll"/>

path="adobe\LibXPUInfo.dll"/>

path="adobe\CITThreading.dll"/>

path="adobe\aif.dll"/>

path="adobe\AdobeOwl.dll" version="5.5.0.0"/>

path="adobe\AdobePDFSettings.dll"/>

path="oleaut32.dll" version="6.2.26100.4768"/>

path="adobe\ZXPSignLib-Minimal.dll"/>

path="msvcp140.dll" version="14.42.34438.0"/>

path="VCRUNTIME140.dll" version="14.42.34438.0"/>

path="winspool.drv" version="6.2.26100.4768"/>

path="VCRUNTIME140_1.dll" version="14.42.34438.0"/>

path="adobe\MPS.dll" version="9.0.0.56718"/>

path="adobe\dvaappsupport.dll" version="25.2.0.1"/>

path="adobe\dvacore.dll" version="25.2.0.1"/>

path="adobe\dvaadameve.dll" version="25.2.0.1"/>

path="adobe\dvaworkspace.dll" version="25.2.0.1"/>

path="adobe\dvaui.dll" version="25.2.0.1"/>

path="comdlg32.dll" version="6.2.26100.4768"/>

path="adobe\VulcanMessage5.dll" version="7.2.0.34"/>

path="adobe\VulcanControl.dll" version="7.2.0.34"/>

path="adobe\icucnv74.dll" version="74.2.0.0"/>

path="adobe\PlugPlugOwl.dll" version="12.0.0.14"/>

path="adobe\CRClient.dll" version="26.5.0.0"/>

path="adobe\LogSession.dll" version="8.2.0.16"/>

path="dxgi.dll" version="6.2.26100.4768"/>

path="adobe\opencv_world4110.dll" version="4.11.0.0"/>

path="adobe\mkl_sequential.2.dll" version="2022.1.1.0"/>

path="adobe\AdbePM.dll"/>

path="adobe\libdynamic-napi.dll"/>

path="adobe\dynamic-torqnative.dll" version="9.0.1.0"/>

path="GdiPlus.dll" version="6.2.26100.4946"/>

path="adobe\act_tracing.dll" version="1.0.68.0"/>

path="mscms.dll" version="6.2.26100.4768"/>

path="msimg32.dll" version="6.2.26100.1882"/>

path="adobe\AdobeXMPFiles.dll" version="9.3.5.56688"/>

path="adobe\JP2KLib.dll" version="4.0.3.56688"/>

path="adobe\AID.dll" version="1.0.0.58"/>

path="adobe\AdobeSVGAGM.dll" version="4.0.0.56999"/>

path="adobe\ExtendScript.dll" version="4.5.12.1"/>

path="adobe\ScCore.dll" version="4.5.12.1"/>

path="adobe\dnssd.dll" version="3.0.0.2"/>

path="adobe\WinRTSupport.dll" version="1.0.1.0"/>

path="MSVCP140_CODECVT_IDS.dll" version="14.42.34438.0"/>

path="secur32.dll" version="6.2.26100.1"/>

path="MSVCP140_1.dll" version="14.42.34438.0"/>

path="SensApi.dll" version="6.2.26100.1"/>

path="bcrypt.dll" version="6.2.26100.4768"/>

path="winhttp.dll" version="6.2.26100.4768"/>

path="wininet.dll" version="11.0.26100.4768"/>

path="D3D12.dll" version="6.2.26100.3624"/>

path="adobe\AdobeLinguistic.dll" version="16.1.0.0"/>

path="adobe\icuuc74.dll" version="74.2.0.0"/>

path="D3DCOMPILER_47.dll" version="6.2.26100.4946"/>

path="IPHLPAPI.DLL" version="6.2.26100.4768"/>

path="netapi32.dll" version="6.2.26100.1150"/>

path="adobe\DirectML.dll" version="1.13.1.0"/>

path="oleacc.dll" version="7.2.26100.4768"/>

path="adobe\onnxruntime.dll" version="1.17.24.223"/>

path="DWrite.dll" version="6.2.26100.4946"/>

path="adobe\ARE.dll" version="4.0.0.56999"/>

path="adobe\AXEDOMCore.dll" version="6.1.1.56688"/>

path="comctl32.dll" version="6.10.26100.4768"/>

path="dwmapi.dll" version="6.2.26100.4768"/>

path="dcomp.dll" version="6.2.26100.4768"/>

path="d2d1.dll" version="6.2.26100.4768"/>

path="d3d11.dll" version="6.2.26100.4768"/>

path="wtsapi32.dll" version="6.2.26100.4768"/>

path="cfgmgr32.dll" version="6.2.26100.4202"/>

path="mswsock.dll" version="6.2.26100.4768"/>

path="adobe\libcrypto-3-x64.dll" version="3.0.14.0"/>

path="adobe\dvanet.dll" version="25.2.0.1"/>

path="version.dll" version="6.2.26100.1150"/>

path="adobe\AIDE.dll" version="6.4.0.56892"/>

path="adobe\dvavulcansupport.dll" version="25.2.0.1"/>

path="dbghelp.dll" version="6.2.26100.4202"/>

path="adobe\dvascripting.dll" version="25.2.0.1"/>

path="adobe\libzip.dll"/>

path="adobe\utest.dll"/>

path="adobe\boost_regex.dll"/>

path="opengl32.dll" version="6.2.26100.4768"/>

path="adobe\ippcv.dll" version="2021.6.0.1069"/>

path="adobe\ippi.dll" version="2021.6.0.1083"/>

path="adobe\ippcc.dll" version="2021.6.0.992"/>

path="adobe\ipps.dll" version="2021.6.0.1087"/>

path="adobe\ippvm.dll" version="2021.6.0.1004"/>

path="adobe\ippcore.dll" version="2021.6.0.1052"/>

path="winmm.dll" version="6.2.26100.4202"/>

path="adobe\libmmd.dll" version="20.0.0.0"/>

path="adobe\svml_dispmd.dll" version="20.0.0.0"/>

path="credui.dll" version="6.2.26100.3624"/>

path="MSVCP140_ATOMIC_WAIT.dll" version="14.42.34438.0"/>

path="propsys.dll" version="7.0.26100.4768"/>

path="pdh.dll" version="6.2.26100.3323"/>

path="CoreMessaging.dll" version="6.2.26100.4202"/>

path="adobe\AdobeXMP.dll" version="9.1.3.56688"/>

path="cryptsp.dll" version="6.2.26100.4768"/>

path="adobe\SVGRE.dll" version="9.3.0.56999"/>

path="kernel.appcore.dll" version="6.2.26100.4768"/>

path="adobe\BIB.dll" version="4.0.0.56999"/>

path="Microsoft.Internal.WarpPal.dll"/>

path="WindowsCodecs.dll" version="6.2.26100.4946"/>

path="adobe\boost_thread.dll"/>

path="adobe\boost_filesystem.dll"/>

path="adobe\boost_program_options.dll"/>

path="glu32.dll" version="6.2.26100.1150"/>

path="dbgcore.dll" version="6.2.26100.4768"/>

path="netutils.dll" version="6.2.26100.1882"/>

path="CRYPTBASE.DLL" version="6.2.26100.4768"/>

path="DXCore.dll" version="6.2.26100.4768"/>

path="dsreg.dll" version="6.2.26100.4768"/>

path="dpapi.dll" version="6.2.26100.1"/>

path="adobe\icudt74.dll"/>

path="bcryptPrimitives.dll" version="6.2.26100.4768"/>

path="uxtheme.dll" version="6.2.26100.4768"/>

path="msasn1.dll" version="6.2.26100.4768"/>

path="adobe\ippccl9.dll" version="2021.6.0.992"/>

path="adobe\ippcvl9.dll" version="2021.6.0.1069"/>

path="adobe\ippil9.dll" version="2021.6.0.1083"/>

path="adobe\ippsl9.dll" version="2021.6.0.1087"/>

path="adobe\ippvml9.dll" version="2021.6.0.1004"/>

path="ninput.dll" version="6.2.26100.4946"/>

path="windows.storage.dll" version="6.2.26100.4946"/>

path="adobe\PSRes.dll" version="26.10.0.7"/>

path="adobe\PSViews.dll" version="26.10.0.7"/>

path="clbcatq.dll" version="2001.12.10941.16384"/>

path="profapi.dll" version="6.2.26100.4768"/>

path="wbemprox.dll" version="6.2.26100.4202"/>

path="wbemcomn.dll" version="6.2.26100.1150"/>

path="wbemsvc.dll" version="6.2.26100.4202"/>

path="fastprox.dll" version="6.2.26100.3624"/>

path="amsi.dll" version="6.2.26100.1150"/>

path="avamsi.dll" version="1.0.2412.1387"/>

path="symamsi.dll" version="15.7.14.32"/>

path="rsaenh.dll" version="6.2.26100.4768"/>

path="Windows.FileExplorer.Common.dll" version="6.2.26100.4768"/>

path="imagehlp.dll" version="6.2.26100.4202"/>

path="sti.dll" version="6.2.26100.3624"/>

path="msctf.dll" version="6.2.26100.4768"/>

path="Windows.StateRepositoryPS.dll" version="6.2.26100.4768"/>

path="wiatrace.dll" version="6.2.26100.2161"/>

path="windows.staterepositoryclient.dll" version="6.2.26100.4768"/>

path="Windows.Graphics.dll" version="6.2.26100.4202"/>

path="edputil.dll" version="6.2.26100.3037"/>

path="urlmon.dll" version="11.0.26100.4768"/>

path="iertutil.dll" version="11.0.26100.4768"/>

path="srvcli.dll" version="6.2.26100.1150"/>

path="cldapi.dll" version="6.2.26100.4484"/>

path="virtdisk.dll" version="6.2.26100.1591"/>

path="wldp.dll" version="6.2.26100.4768"/>

path="dataexchange.dll" version="6.2.26100.4202"/>

path="twinapi.appcore.dll" version="6.2.26100.4768"/>

path="directxdatabasehelper.dll" version="6.2.26100.4768"/>

path="TextShaping.dll" version="6.2.26100.4343"/>

path="gpapi.dll" version="6.2.26100.3323"/>

path="cryptnet.dll" version="6.2.26100.3624"/>

path="winnsi.dll" version="6.2.26100.4768"/>

path="nsi.dll" version="6.2.26100.4768"/>

path="coml2.dll" version="6.2.26100.3624"/>

path="C_G18030.DLL" version="6.2.26100.1150"/>

path="netprofm.dll" version="6.2.26100.4484"/>

path="npmproxy.dll" version="6.2.26100.1150"/>

path="dhcpcsvc6.DLL" version="6.2.26100.4768"/>

path="dhcpcsvc.dll" version="6.2.26100.4768"/>

path="dnsapi.dll" version="6.2.26100.4768"/>

path="adobe\AdobePIP.dll" version="8.2.0.16"/>

path="webio.dll" version="6.2.26100.4768"/>

path="rasadhlp.dll" version="6.2.26100.1150"/>

path="FWPUCLNT.DLL" version="6.2.26100.4768"/>

path="schannel.dll" version="6.2.26100.4768"/>

path="ncrypt.dll" version="6.2.26100.4768"/>

path="ntasn1.dll" version="6.2.26100.1882"/>

path="ncryptsslp.dll" version="6.2.26100.1882"/>

path="textinputframework.dll" version="6.2.26100.4768"/>

path="CoreUIComponents.dll" version="6.2.26100.4768"/>

path="powrprof.dll" version="6.2.26100.3912"/>

path="umpdc.dll" version="6.2.26100.1301"/>

path="msxml3.dll" version="8.110.26100.3624"/>

path="adobe\microsoft.ai.machinelearning.dll" version="1.17.24.223"/>

path="devobj.dll" version="6.2.26100.1150"/>

path="Windows.Storage.Search.dll" version="6.2.26100.4768"/>

path="Windows.System.Launcher.dll" version="6.2.26100.4768"/>

path="windows.staterepositorycore.dll" version="6.2.26100.4768"/>

path="StructuredQuery.dll" version="7.0.26100.4768"/>

path="icu.dll" version="72.1.0.4"/>

path="NetworkExplorer.dll" version="6.2.26100.1150"/>

path="OneCoreCommonProxyStub.dll" version="6.2.26100.4768"/>

path="vaultcli.dll" version="6.2.26100.4202"/>

path="adobe\FastCore.8bx" version="26.10.0.7"/>

path="adobe\MMXCore.8bx" version="26.10.0.7"/>

path="adobe\MultiProcessor Support.8bx" version="26.10.0.7"/>

path="adobe\Plugin.dll" version="26.10.0.7"/>

path="adobe\HalideBottlenecks.8bx" version="26.10.0.7"/>

path="adobe\Dicom.8bi" version="26.10.0.7"/>

path="adobe\Camera Raw.8bi" version="17.5.0.2318"/>

path="ntmarta.dll" version="6.2.26100.4202"/>

path="D3D12Core.dll" version="6.2.26100.4768"/>

path="nvldumdx.dll" version="32.0.15.8097"/>

path="drvstore.dll" version="6.2.26100.4768"/>

path="nvgpucomp64.dll" version="32.0.15.8097"/>

path="NvMessageBus.dll" version="3.15.3538.9611"/>

path="NvMemMapStoragex.dll"/>

path="nvwgf2umx.dll" version="32.0.15.8097"/>

path="nvppex.dll" version="32.0.15.8097"/>

path="D3DSCache.dll" version="6.2.26100.3624"/>

path="igd12umd64.dll" version="25.20.100.6617"/>

path="igc64.dll" version="25.20.100.6617"/>

path="igdgmm64.dll" version="25.20.100.6617"/>

path="igd12dxva64.dll" version="25.20.100.6617"/>

path="igdinfo64.dll"/>

path="d3d10warp.dll" version="6.2.26100.4768"/>

path="OpenCL.dll" version="3.0.6.0"/>

path="nvopencl64.dll" version="32.0.15.8097"/>

path="nvapi64.dll" version="32.0.15.8097"/>

path="nvdxgdmal64.dll"/>

path="IntelOpenCL64.dll" version="25.20.100.6617"/>

path="intelocl64.dll" version="7.6.0.1125"/>

path="task_executor64.dll" version="7.6.0.1125"/>

path="cpu_device64.dll" version="7.6.0.1125"/>

path="igdrcl64.dll"/>

path="igdfcl64.dll" version="25.20.100.6617"/>

path="nvvm64.dll" version="32.0.15.8097"/>

path="common_clang64.dll" version="2.0.7.0"/>

path="mfplat.dll" version="6.2.26100.4768"/>

path="RTWorkQ.dll" version="6.2.26100.4768"/>

path="ondemandconnroutehelper.dll" version="6.2.26100.1882"/>

path="adobe\BIBUtils.dll" version="4.0.0.56999"/>

path="adobe\ACE.dll" version="6.0.1.56999"/>

path="adobe\AGM.dll" version="7.1.0.56999"/>

path="adobe\CoolType.dll" version="10.0.5.56999"/>

path="adobe\AXE8SharedExpat.dll" version="6.1.1.56688"/>

path="adobe\mkl_core.2.dll" version="2022.1.1.0"/>

path="icm32.dll" version="6.2.26100.2314"/>

path="adobe\ScriptingSupport.8li" version="26.10.0.7"/>

path="adobe\MaterialSuite.8li"/>

path="winsta.dll" version="6.2.26100.4768"/>

path="twinapi.dll" version="6.2.26100.4484"/>

path="adobe\AdobeHunspellPlugin.dll" version="16.1.0.0"/>

path="adobe\WRLiloPlugin.dll" version="1.3.14.1"/>

path="sxs.dll" version="6.2.26100.1"/>

path="adobe\adobe_c2pa.uxpaddon"/>

path="IconCodecService.dll" version="6.2.26100.1"/>

path="EmbeddedBrowserWebView.dll" version="139.0.3405.125"/>

path="msisip.dll" version="5.0.26100.3624"/>

path="wshext.dll" version="6.2.26100.4768"/>

path="AppxSip.dll" version="6.2.26100.4768"/>

path="pwrshsip.dll" version="6.2.26100.1"/>

path="EsdSip.dll" version="6.2.26100.3624"/>

path="wkscli.dll" version="6.2.26100.1882"/>

path="cscapi.dll" version="6.2.26100.1"/>

Mini

fd10dd8e-de27-4014-b216-38639b0faeaa

Report

...
driverVersion="11.5.6380.0"videoModeDescription=""pnpDeviceID="USB\VID_17E9&PID_4323&MI_01\7&392546E7&2&0001"installedDisplayDrivers=""/>description="Intel(R) UHD Graphics 630"driverDate="20190308000000.000000-000" driverVersion="25.20.100.6617"videoModeDescription="1920 x 1080 x 4294967296 colors"pnpDeviceID="PCI\VEN_8086&DEV_3E9B&SUBSYS_13431025&REV_00\3&11583659&0&10"installedDisplayDrivers="igd10iumd64.dll,igd12umd64.dll,igdumdim64.dll"/>
...

By @Rasterize2025

As far as I see you have buldin a CPU with an internal graphic processor. Try to disable the processor internal graphic card. This internal GPU can sometimes caused several issues.

Open the Windows Device Manager, right-click the card's name and choose Disable.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 24H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 8 - PureRAW 5 - Topaz PhotoAI 4

P: Photoshop v26.9 & 26.10 crash when opening JPEG on Windows

1 Correct answer

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