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5

P: Save For Web error A write permissions error has occurred Photoshop 22.1.1

New Here ,
Jan 12, 2021 Jan 12, 2021

Hello,

 

I am using the PS 22.1.1 version and when I try to save for web I get the error. "Adobe Save For Web Error A write permissions error has occurred " 

 

Any help?

 

{Thread title edited by Moderator}

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correct answers 4 Correct answers

Adobe Employee , Feb 02, 2021 Feb 02, 2021

Hi there,

Welcome to the community!


Sorry to hear about the permissions related error when you're trying to save a file using the Save for Web option in Photoshop.

Thanks for sharing the version info. Could you please let us know the macOS version you're working with?

Could you please try granting Read and Write permissions to the Adobe folder at the locations mentioned in the link: Required permissions for Photoshop

If that doesn't help, then try creating a new user account on the Mac & let us know

...
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Community Beginner , Feb 25, 2021 Feb 25, 2021

Hello,

 

I just solved this problem on my Mac by doing 2 things. Unfortionately I don't know which one solved the issue, but you can check individually if you have this problem.

 

I disabled Dropbox Backup (Documents and Desktop) und uninstalled GoodSync. Now I can use 'Save For Web' again!

I have a feeling Dropbox Backup Desktop was the issue. Have a try.

 

Hope I could help....

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Community Beginner , Aug 04, 2021 Aug 04, 2021

You are completely right, I was the one that said the problem originated in Dropbox. If anyone does not know how to unsync the backup from dropbox, here's the procedure:

Click the Dropbox icon in your system tray (Windows) or menu bar (Mac). 
Click your profile picture or initials.
Click Preferences.
Click the Backups tab. (Previously Import tab)
Click Manage backup. 
Uncheck the folders you’d like to remove from Dropbox or toggle all files to Off. 
Click Save.

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Participant , May 22, 2022 May 22, 2022

Photoshop still not able to <Save for web> with Dropbox backup enabled. Fiddly and inconvenient to disable.

Workaround : In Photoshop <Save for web>, Click <Preview> button bottom-left; your animated GIF will open in your default browser, right-click the gif in the browser and <Save image …> either to Downlaods or nominated folder.

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replies 140 Replies 140
Community Beginner ,
Aug 01, 2022 Aug 01, 2022

Couldn't have put it better myself. This is most definitely an Adobe issue. The turning Dropbox on and off again doesn't work and I've been left not having to use save for web for nearly a year now. Crazy they haven't fixed this issue yet.

I've not changed my Dropbox in years but the moment I'd updated to the newest Ps there was an issue. So it lies with Adobe to fix it.

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Community Beginner ,
Aug 04, 2022 Aug 04, 2022

Same here. Goddammit this is frustrating.

 

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Participant ,
Apr 29, 2024 Apr 29, 2024
 
Participant ,
May 22, 2022
 
 

Photoshop still not able to <Save for web> with Dropbox backup enabled. Fiddly and inconvenient to disable.

Workaround : In Photoshop <Save for web>, Click <Preview> button bottom-left; your animated GIF will open in your default browser, right-click the gif in the browser and <Save image …> either to Downlaods or nominated folder.

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New Here ,
Dec 06, 2022 Dec 06, 2022

Same issue for a fresh system build of a 2019 Macbook Pro (Intel) running MacOS 13.0.1, Adobe Photoshop 24.0.1, and Dropbox v163.3.5436. 
The problem has been solved by taking these s
teps: 

  1. Disable Dropbox Backups while keeping all files on computer
  2. Restart Mac Finder after it crashes
  3. Test Save For Web functionality from Adobe Photoshop 24.0.1
  4. Saved file successfully to the Desktop
  5. Reenable Dropbox Backup for Desktop only
  6. Restart Mac Finder after crash
  7. Test Save For Web functionality from Adobe Photoshop 24.0.1
  8. Saved file successfully to the Desktop


I spent an hour with Dropbox support and informed them to the problem and solution. Fingers crossed whatever this bug is it will be fixed

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New Here ,
Dec 29, 2022 Dec 29, 2022

Another option (after I tried EVERYTHING, to no avail). I did Export>Save for Web>Save. BUT I saved to a folder, not my desktop and the error triangle disappeared. OMG Adobe please fix this. I spent two hours messing with the issue.

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Explorer ,
Feb 18, 2023 Feb 18, 2023

Two years on and this is not fixed? I'm getting it today on PS 24.1 and Ventura 13.2.1

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Participant ,
Feb 18, 2023 Feb 18, 2023

Looks like one of those Adobe things where they charge your credit card, we complain, they ignore, and keep charging our credit cards with no consequence or action.

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Explorer ,
Mar 30, 2023 Mar 30, 2023

I'll add my "it worked for me" to disable the dropbox backups. I turned them back on and it seems to be working still.  What a weird little problem. I would have never figured this one out. 

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New Here ,
Apr 02, 2023 Apr 02, 2023

I am having this same issue and followed all the instructions. Gave Photoshop full disk access on my mac. Also installed and updated Mac OS and Photoshop.

It seems to be a bug with Adobe, which seems to happen quite often I am sorry to say. 

 

Used Premier to create the Gif and compressed it with https://ezgif.com.

 

Please advise when the bug will be fixed. Thanks.

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New Here ,
May 11, 2023 May 11, 2023

I was able to fix this issue by re creating the user profile... well see if it breaks again.

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Community Beginner ,
Jul 28, 2023 Jul 28, 2023

What if this happens when you don't have Dropbox or GoodSync?
OS Ventura 13.4

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Participant ,
Apr 29, 2024 Apr 29, 2024

Don't worry about disabling Dropbox backup

Photoshop was still not able to <Save for web> with Dropbox backup enabled for me. Plus it's fiddly and inconvenient to toggle off and on.

Workaround

  1. In Photoshop <Save for web>
  2. Click <Preview> button bottom-left; your animated GIF will open in your default browser
  3. Right-click the gif in the browser and <Save image …> either to Downloads or nominated folder
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New Here ,
Aug 01, 2024 Aug 01, 2024

I get this error intermitttently and I haven't been able to figure out the cause. It's something to do with OneDrive but I don't understand why it works ok for a while then the problem returns. The organisation I work for manages my laptop and I can't make changes to settings.

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Community Beginner ,
Oct 31, 2024 Oct 31, 2024

I'm just here to thank Greg Harbour. I know it's been two and a half years since his answer but that answer really saved me. I'm, also running into the Permissions issue - because the company that I work for has all of us now set to automatically backup to OneDrive - which I believe is causing one of the conflicts. By skipping the save and just using the preview gif - which is the same thing - it probably saved me hours and hours of frustration and it's genius simple. Thanks!!

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Participant ,
Nov 05, 2024 Nov 05, 2024

Glad to help, @Sean McKeown-Young 

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Community Beginner ,
Jan 14, 2025 Jan 14, 2025

It's comforting that this topic is 4 years old and people are still having issues. And it's not just a Dropbox thing. This also happens with OneDrive. I'm not sure if I should blame Adobe or Apple... I'm leaning towards Apple because my old Mac with all the same settings (except for an older OS) never had this error.

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