P: You don't have enough credits...

[Anilika]

Hello. This message starts to pop up now with using GenAI tool (Photoshop beta and 26.7.0, both version) 

"You don't have enough credits for this generative action. Upgrade your Firefly plan now to get more credits for continued access or wait until your monthly reset."

I have the annual subscription (renewed several days ago) and 250 credits included into this plan. 
Usually when all credits are gone, GenAI just continue to work slower, but there wasn't any block to use this tool. 

Are there any new rules/tariff changes for using this tool?

[Kra_Ash]

Don't think we should have to pay extra for credits to use generative fill. Shame on you adobe for doing that to the art community. Make it accessible for everyone. We're already paying you! Isn't that enough? 

[Xenohart]

Don't worry - after adobe gets in a few months of extra bonus cash from this - they're going to roll out a new subscription model, where you have to pay to get to use all the painting tools, or features, or heck - even turn it on. That's a "subscription"? Nah - that's to get access to borrow the software - they'll find ways to milk this until everyone walks away.

[Martin15D5]

Now that generative credits have become so costly, what exactly is "one generative credit"? Do you get dinged for the use of one credit every time you use the generative fill tool? Or, is it dependent on the size of the area generated?

[blazeburns]

I want to know this too, and add that it woudl be awfully nice if we could see how many credits we currenty have as we make these decidsion about how/when to use these very limited credits.

[Martin15D5]

I found this list of how many credits are allocated to each plan, and it differs by whether your subscription began before or after June 17. For my pre-June 17 Creative Cloud plan, I'm only to get 100 credits? That's just a drop in the bucket if you're using generative fill for various fixes throughout a picture. This is really bad news for me, and I'm really disgusted with Adobe about doing this--especially since they're raising the basic subscription rate at the same time--from $9.95 to $14.95 a month. Apparently, if I only had a pre-June  17 single-app subscription to Photoshop, I'd have 500 credits per month, which might not be too bad. And why do I have a "Creative Cloud" plan instead of a subscription to just Photoshop, since Photoshop is all I use anyway? I'd guess Adobe has been pushinig the Cloud plans, so that people are barely aware of single-app subscription plans, paving the way for days like this. 

As to what constitutes one credit, I think I read somewhere else that every time you click on the "generative fill" button, you get dinged for one credit, without regard, for instance, to the size of the fill area. 

This is the kind of situtation that occurs when there's monopolistic control of a market. We can only hope that similar-quality alternatives will soon emerge to create a competitive marketplace and end this price gouging.

[Martin15D5]

Correction: According to my account, I now have "0 out of 250" generative credits, so that must be how many are included in my monthly plan (not 100, despite what it says in the screenshot). But my guess is that I've been using many more than that. And anyway, who knows what that number will reset to for real at the beginning of my next billing period.

Why isn't there another company offering real competition to Adobe in photo editing software, including AI tools? With so many Adobe customers disgusted at subscription plans in general and these price increases in particular, this would be a perfect time to jump in.

[Martin15D5]

And that nasty way that a simple crop transforms itself unbidden into a "generative expand" if you inadvertently extend the cropped area even the slightest bit outside the image area.

"Full stop! unintentional expand command issued!" you say, as you attempt to close the generative expand box.

Alas! 'Tis too late. For thou has already been charged with the expenditure of one generative credit. 

Now I'm down to 249 . . . My plan is to save as many as possible until the second two weeks of my monthly billing cycle and then go on a two-week generative expand holiday. 

[Xenohart]

There was - I am still looking into it. No answers as of yet - but with better and faster access to programming code - whomever comes out first, wins.

[Glenn 8675309]

click on your icon on this page in the upper right corner.

Manage account.

Click on the pie icon in the upper right corner.

[Martin15D5]

That's how I knew (by clicking on the icon) that my unintentional use of "generative expand" had cost me a credit. I wonder if there is a way to disable "generative expand."

[Glenn 8675309]

This is a 100% A.I. response:

To disable generative AI features in Photoshop, you need to adjust the settings within the application. Specifically, you'll need to opt out of Adobe's content analysis program, which is used to train their AI models. This is done by going to your Adobe account settings and managing your content analysis preferences. Additionally, some specific generative AI features, like the Remove tool, offer an option to not use AI within that tool's settings. 

Here's a more detailed breakdown:

1. Opting out of Content Analysis:

• Log in to your Adobe account: Access your Adobe account through the Adobe website. 
• Navigate to Account Settings: Find and access the "Account" or "Privacy and Personal Data" section. 
• Locate Content Analysis Settings: Look for settings related to "Content Analysis" or "AI Training". 
• Disable AI Training: Change the setting to prevent Adobe from using your content to train their AI models. The default setting often allows Adobe to use your files for this purpose, so you need to explicitly opt-out. 

2. Disabling Specific Generative AI Features:

• Open Photoshop:

  Launch the application. 
• Locate the Feature:

  Find the specific tool or feature that uses generative AI, such as the Remove tool or Generative Fill. 
• Adjust Settings:

  If available, look for an option within the tool's settings to disable the AI component. For example, the Remove tool might have a setting to choose a non-AI based fill. 
• Remove Tool Example:

  The Remove tool has an option to adjust the generative AI mode. You can also choose a different fill option, like "Background (default)" in the Crop tool, to avoid using generative fill. 

Important Considerations:

• Not a Global Switch:

  There isn't a single, universal switch to turn off all generative AI in Photoshop. 
• Tool-Specific Settings:

  You'll need to adjust settings within the specific tools that utilize generative AI. 
• Adobe's Terms of Service:

  Be aware that Adobe's terms of service may allow them to use user content for AI training by default, so it's crucial to manage your content analysis preferences. 

[Xenohart]

Here's the best part of corporate glenn's response: "Specifically, you'll need to opt out of Adobe's content analysis program, which is used to train their AI models. This is done by going to your Adobe account settings and managing your content analysis preferences. "

From Adobe's website:

https://www.adobe.com/ai/overview/firefly/gen-ai-approach.html

"We do not and have never trained Adobe Firefly on customer content."

"We only train Adobe Firefly where we have permission to do so."

"We do not claim any ownership of your content, including content you create with Adobe Firefly."

And the list of nonsense goes on. Just - utter nonsense and lies. So... if you never "didn't" give them permission - they took it. If you used Photoshop or Illustrative generative fill, that wasn't "technically" Firefly, so it's okay if they took THAT. This rotten company is almost... as bad as microsoft.

[rayek.elfin]

In my opinion an option for a local installed generative AI model should be an option. I mean, if Krita offers either option: [1] to install the generative AI server locally on a user's machine if that machine is capable enough, and/or [2] use external servers to offload this if the user's machine isn't, and where option [1] is entirely free (minus one's electricity bill) then well... 

Open source leads the way to freedom of choice here. 

[LauraMacky]

It's highway robbery.   I think if you pay monthly for PS, LR etc then you should be entitled to everything except perhaps video.  

[Xenohart]

No - Just absolutely (cursing removed) NO. We have put up with adobe censoring us, changing the UI constantly, adding useless features NONE of us use while BLASTING ads and social media with FAKE personalities telling us about "how amazing adobe is", making their software overly-complicated, and finally shoving us into pay-to-play subscription services. I am editing and shortening my answer. No need for drama, there's too many "adobe friendly bot people" on here. If you are concerned about this, the most we can do now, is use the resources of your state congress and AG offices, and the FTC. The areas of concern are: 1) Deceptive False Advertising: it is already in the FTC's radar as this is happening elsewhere, "intentional deceitful marketing" under Section 5 of the FTC act (prohibiting “unfair or deceptive acts or practices”). 2) The use of "bait and switch" tactics: offering generative AI, separate from Firefly, embedding it in the software without permission, and then using it to hook users only to switch it later without disclosure and intentional deceptive practices to hide this. And, 3) A Violation of Restore Online Shopper's Confidence Act (ROSCA): ths is what Adobe was in trouble for now - and also includes Adobe's "hidden fees", which we are all now paying for, as they "force" AI into our software under a limited credit usage that cannot deliver on what is promised. Anyway, hope this is more helpful to users.

[Glenn 8675309]

Nothing deceitful about any of it- it's use, and implementation has been well documented since day 1 (jan 17, 2024- when limits on he use of generative credits were imposed).

I fail to understand the "uproar" over charging for something that is software intensive to use.   I get the impression that many users feel "entitled" to use everything,  every single feature, simply because they are subscribing--- and photoshop have been subscription based for abotu 12 years now.  Even the cheapest subscription (which I have) only costs me $10.85 a month- and I get 250 generative credits, and Adobe express premium (I'm a long time subscriber so I was "grandfathered in" to that program.

If you have so much reliance of using the generative AI tools it's probably for a business- and that is something (A everything subscription to all cloud apps)- which is something you can write off as a business expense.

This page, and it's a good one, was updated a  couple of weeks ago.

https://helpx.adobe.com/firefly/get-set-up/learn-the-basics/generative-credits-faq.html#monthly-gene...

[Xenohart]

In brief: Your reply conflates "Firefly" with in-product generative AI. This is the same deception that Adobe has used against its customers and is the crux of the complaint. Adobe disguised its in-product AI, that IT FORCE ADDED VIA UPDATES, as distinct and different from Firefly. Otherwise, as per your comment, the use of generative AI "in-product" would have been restricted alongside using Firefly directly. This is actually even better proof of the deception as I will be presenting it to the appropriate persons.

[LauraMacky]

The problem is they got us used to using these features way before they implemented the payment plans.  They threw the hook out into the lake and we bit.   Generative fill is used a lot for my wildlife photography.  If I don't get the subject in the right area of the frame, I will crop expand with generative fill and recrop so the subject is in a more pleasing position in the image.  Also to remove unwanted objects I use generative fill.   It's not just for business.

[ExUSA]

Many, many, MANY of us do not use generative fill. Whatsoever.

So how does this work? Should Adobe be like Microsoft and charge everyone for AI features? https://www.zdnet.com/article/its-official-all-your-office-apps-are-getting-ai-and-a-price-increase/

I'm definitely NOT a cheerleader or corporate shill but I think the credit plan is reasonable. A LOT of other Adobe business decisions are terrible and customer-hostile (not resetting activations, for example) but I try to be fair with both criticism and praise.

[rayek.elfin]

Please be careful with polarizing vague language such as "they" and "us". I do not identify with your use of 'us' (which would indicate "all photoshop users"? Or just a segment? Or just you and Xenohart?)

And who is "they"? Adobe management? The Photoshop devs? Adobe as a whole? Other users? 

Vague language like this only serves a worthless mindset of "us vs them". And that has caused more than enough problems on this planet.  

In any case: (and I say this with kindness) stop acting like a powerless victim. You are not dependent on Adobe for generative fill: quite the opposite. While forum users here are (no longer) allowed to mention third-party alternatives, free and open source software exists that does a better job than Photoshop for generative fill and genAI and works locally on your machine without the need to rely on third-party servers. Do your due dilligence and research options that are easily discoverable on the web. Become the fisher instead of the fish. 🙂

You @LauraMacky and other Photoshop users frustrated by Adobe's genAI credits business model have the power of free will and whether you choose your creative mind and workflow to be chained by clever business models that game you or instead allow yourself to roam free and take back control over your creative tools, workflow and software is entirely up to you! 

Adobe gives you your daily fish on a silver platter at a cost. If that cost proves too much to swallow, consider making your own fishing pole and do your own fishing. Much more fun too! 😄

[Xenohart]

First off rayek.elfin, I am editing this post as I see very little beenfit in explaining what you did that was inappropriate as, you wouldn't have done it in the first place if you cared. So, I will simply say: Please keep this discussion helpful to all users and address the topic at hand without being condescending, rude, or providing false information.

To your flawed points: 

1) No - there are not fully functional "alternatives". Nothing works close to Adobe in regard to photo editing tools because they have locked down the graphics format industry (you can do your own homework on that long discussion) and, by having purchased the companies that were alternatives, it was actually anti-trust activity and they are facing some of that now, so you are entirely wrong. 

2) The "bait and switch" tactic, which exists as a LEGAL term because it is manipulative tactics that go beyond mere ethical business violations, has Adobe under scrutiny by the FTC right now - for tens of millions of users, not one. So your crude redress of a user, claiming they are a "victim" or behaving inappropriately because they were "duped", is not only without merit, it's provably wrong on a legal front.

3) As ExUSA pointed out - they don't use generative AI. Yet, like so many of us, they are automatically being forced to pay more money for a service they did not "opt in" for, and were not given a chance to "not opt in". That same level of deception has Adobe in hot water with the FTC, RIGHT NOW, under litigation. So this goes far beyond some simple matter of "complaining" and not "taking control".

Please keep your responses professional, non-egregious, and on point. That is appreciated and appropriately respectful for the users on here who are already dealing with extreme frustration, financial hardship, and other unecessary stressors being created by Adobe. No one needs you to add to their stress or lead them astray, especially not as a "mentor". Thank you.

[Jane needs help]

Wow.

As a retoucher, I use generative fill to extend white backgrounds–if there are any copyright issues, it's with the image I'm working on. I use generative fill to remove tags from blankets and toys, because they're a distraction. Yes, they should have been taken off before the shoot, but I wasn't there. I use the remove tool (which uses generative credits, or at least so I'm told by Adobe) to remove pimples, scrapes on knees, and bruises (I work for a children's fashion company). I use the object select tool (another tool that utilizes generative credits) to select individual objects, allowing me to color correct them.

Before the remove tool, I used the healing brush. After the Remove tool was introduced, the Healing Brush didn't work as well as it used to. Yes, I can copy part of the background, flip it, and extend the background that way, but as an owner of a pro account, I fail to see why I need to pay more to use an upgrade of a feature meant to save time.  And yes, I can use another, less accurate way to make selections instead of using the object selection tool...but I'm not asking Adobe to generate content, I'm only asking it to make a selection.

According to people who posted on this thread, these actions don't use generative credits, but I was told by tech support that they do. So I guess the boundaries of what's considered generative are not as clearly defined as we would like.

[davescm]

@Jane needs help Credits are used for generative AI not for using AI assisted tools such as selections. If you check your account the credits are now shown as Generative AI. A selection does not generate content, the remove tool is generating AI replacement content (if set to use AI in the options bar)  and hence will use credits for standard generations.

The included credits vary by plan and standard generations, such as those used by generative tools in Photoshop, are unlimited in some plans. See this link :
https://helpx.adobe.com/uk/firefly/get-set-up/learn-the-basics/generative-credits-faq.html#monthly-g...

If you need unlimited standard generations but not the full CC Pro plan, then a Firefly plan may be a more appropriate add on.
https://www.adobe.com/uk/products/firefly/plans.html

Dave

[Jane needs help]

Thanks Dave!

This is counter to what I was told by Adobe tech support–I was told that I needed to wait until July 11th (which was a week away) to use these features, as I had used all my credits.

I have the full Pro Plan. I’m in the US, so I’m wondering if the plans are different to what’s on offer in the UK.

[ExUSA]

"I fail to see why I need to pay more to use an upgrade of a feature"

This feature has a marginal cost to Adobe for every use. I don't want to pay for your usage of something I don't touch. You *should* pay more than I do.